Practice Questions & Answers
"PASS ON YOUR FIRST TRY" - 2026/2027
Edition
MODULE 1: INTRODUCTION TO SUPPLY CHAIN MANAGEMENT
Q1. Supply Chain Management is defined as:
A) The process of moving finished goods to customers
B) The effective and efficient integration of suppliers, manufacturers, transporters,
warehouses, retailers, and all parties involved in delivering the final product
C) The purchasing function within an organization
D) Managing only the logistics of a company
Answer: B
Rationale: SCM involves the efficient integration of ALL parties associated with
delivering the final product, including material, information, and financial flows
from raw material to end consumer. This definition emphasizes the comprehensive
nature of supply chain management beyond just logistics or purchasing.
Q2. According to Professor Davila, the three key components of SCM are:
A) Buying, Selling, Shipping
B) Procurement, Operations, Logistics
C) Planning, Sourcing, Delivering
D) Make, Move, Store
Answer: B
Rationale: The three core branches of SCM are Procurement (Buy it), Operations
(Make it), and Logistics (Move it). This is the foundational framework of the
course and represents the primary flow of "buy it → make it → move it → sell it →
service it."
,Q3. The branch of SCM responsible for obtaining services, supplies, and
equipment in conformance with corporate regulations is:
A) Procurement
B) Operations
C) Logistics
D) Reverse Logistics
Answer: A
Rationale: Procurement (Buy it) involves finding suppliers, choosing the best value
supplier, negotiating terms, placing orders, and developing long-term relationships
with suppliers. It ensures all acquisitions comply with organizational regulations.
Q4. The branch of SCM that makes business processes effective and efficient,
helping create high-quality products using the fewest resources is:
A) Procurement
B) Operations
C) Logistics
D) Marketing
Answer: B
Rationale: Operations (Make it) oversees the design, operation, and improvement
of production systems that transform inputs into finished goods and services,
maximizing productivity. This branch focuses on effectiveness and efficiency in
production.
Q5. The branch of SCM responsible for developing transportation itineraries
and finding storage partners is:
A) Procurement
B) Operations
C) Logistics
D) Finance
,Answer: C
Rationale: Logistics (Move it) coordinates the planning and execution of:
preparation of packaged product, movement itinerary (transport), storage itinerary
(warehousing), and product distribution throughout the supply chain.
Q6. Reverse logistics refers to:
A) Moving products downstream to customers
B) All operations related to the reuse of products and materials flowing upstream
C) Returning money to suppliers
D) Cancelling orders before shipment
Answer: B
Rationale: Reverse logistics involves flow backward in the supply chain, away from
consumers and back toward manufacturers (upstream). This includes returns,
recycling, and disposal. A central return center performs these functions.
Q7. What are the three flows in supply chain management?
A) Products, People, and Places
B) Materials, Money, and Information
C) Suppliers, Manufacturers, and Customers
D) Upstream, Downstream, and Lateral
Answer: B
Rationale: For supply chains to function and develop, three things must
continuously flow: Materials (physical goods), Money (financial transactions), and
Information (data and communication). These flows move in both directions
throughout the supply chain.
Q8. Supply chain visibility refers to:
A) The ability to see what is happening with inventory upstream and downstream
B) The physical appearance of the supply chain
C) Marketing efforts to promote supply chain activities
D) The transparency of pricing
, Answer: A K.
Rationale: Supply chain visibility is the ability to clearly see what is happening
K. K. K. K. K. K. K. K. K. K. K. K.
with inventory upstream and downstream in a supply chain. It enables better
K. K. K. K. K. K. K. K. K. K. K. K.
decision-making and risk management by providing real-time information about
K. K. K. K. K. K. K. K. K.
inventory levels, locations, and movement.
K. K. K. K. K.
Q9. According to the course, the four competitive priorities that organizations
K. K. K. K. K. K. K. K. K. K.
must balance are:
K. K. K.
A) People, Process, Technology, Location K. K. K.
B) Cost, Quality, Speed/Time, Flexibility
K. K. K.
C) Price, Promotion, Place, Product
K. K. K.
D) Suppliers, Manufacturers, Distributors, Retailers K. K. K.
Answer: B K.
Rationale: These four priorities represent the key dimensions on which companies
K. K. K. K. K. K. K. K. K. K.
compete: Cost (saving money), Quality (right product, right place, right time),
K. K. K. K. K. K. K. K. K. K. K.
Speed/Time (going fast), and Flexibility (customization). Different customers value
K. K. K. K. K. K. K. K. K.
different priorities, and supply chains must be designed accordingly.
K. K. K. K. K. K. K. K. K.
Q10. From the customer's perspective, VALUE is defined as:
K. K. K. K. K. K. K. K.
A) What I make / Cost K. K. K. K.
B) What I get / Price K. K. K. K.
C) Price / Quality K. K.
D) Quality / Time K. K.
Answer: B K.
Rationale: Value from the customer perspective includes quantity, quality, and size
K. K. K. K. K. K. K. K. K. K.
(what I get) relative to money, waiting time, and warranty (price). This is different
K. K. K. K. K. K. K. K. K. K. K. K. K. K.
from productivity, which is the organization's perspective.
K. K. K. K. K. K. K.
Q11. From the organization's perspective, PRODUCTIVITY is defined as:
K. K. K. K. K. K. K. K.
A) What I get / Price K. K. K. K.
B) What I make / Cost K. K. K. K.