,NUR 626 MODULE 5 Primary Care Across the Lifespan Practicum I
2026/2027 Questions And Answers SNHU
Q1. Two clinicians disagree about whether current findings justify
changing a patient's treatment plan. What type of conflict is
primarily occurring?
A) Interpersonal conflict based on personal incompatibility
B) Informational conflict involving different interpretations of clinical
information
C) Ethical conflict caused by incompatible professional codes
D) Role conflict caused by unclear job descriptions
Correct Answer: B) Informational conflict involving different interpretations
of clinical information
Rationale: Informational conflict centers on differing ideas, knowledge,
interpretations, or approaches to a task. Disagreement over how clinical
evidence should influence a care plan is task related and should initially be
addressed by clarifying evidence and reasoning.
Q2. Which feature most strongly suggests that an informational
disagreement has evolved into interpersonal conflict?
A) Team members request additional clinical evidence
B) Alternative management options are compared
C) The patient's preferences are discussed
D) Discussion shifts from the clinical issue to personal criticism and hostility
Correct Answer: D) Discussion shifts from the clinical issue to personal
criticism and hostility
Rationale: Informational disagreement can be productive when focused on
ideas. It becomes interpersonal when tension, blame, resentment, or attacks
on individuals replace examination of the actual clinical issue, potentially
weakening communication and teamwork.
Q3. What is the primary reason healthcare teams should address
unresolved conflict early?
A) Persistent conflict can interfere with communication, coordination, and
patient safety
, B) All disagreement indicates professional misconduct
C) Conflict automatically produces medication errors
D) Teams should strive to eliminate differences in opinion
Correct Answer: A) Persistent conflict can interfere with communication,
coordination, and patient safety
Rationale: Differences in perspective are inevitable and can improve
decisions when managed constructively. Unresolved conflict becomes
problematic when it disrupts information exchange, cooperation, role
performance, or willingness to raise concerns about patient care.
Q4. During a busy clinic session, two team members disagree
sharply about who should complete an urgent task. What should be
clarified first?
A) Which person has worked at the clinic longest
B) Which individual originally noticed the problem
C) The patient's immediate needs, task requirements, responsibilities, and
available resources
D) Which team member usually wins similar disagreements
Correct Answer: C) The patient's immediate needs, task requirements,
responsibilities, and available resources
Rationale: Conflict involving work allocation should be reframed around
patient needs and operational requirements. Clarifying priorities, scope,
competencies, workload, and resources helps move discussion away from
personal competition toward an appropriate solution.
Q5. Which behavior is most likely to escalate an otherwise
manageable disagreement?
A) Requesting clarification
B) Attributing negative motives to the other person without evidence
C) Summarizing the opposing viewpoint
D) Separating facts from assumptions
Correct Answer: B) Attributing negative motives to the other person
without evidence
2026/2027 Questions And Answers SNHU
Q1. Two clinicians disagree about whether current findings justify
changing a patient's treatment plan. What type of conflict is
primarily occurring?
A) Interpersonal conflict based on personal incompatibility
B) Informational conflict involving different interpretations of clinical
information
C) Ethical conflict caused by incompatible professional codes
D) Role conflict caused by unclear job descriptions
Correct Answer: B) Informational conflict involving different interpretations
of clinical information
Rationale: Informational conflict centers on differing ideas, knowledge,
interpretations, or approaches to a task. Disagreement over how clinical
evidence should influence a care plan is task related and should initially be
addressed by clarifying evidence and reasoning.
Q2. Which feature most strongly suggests that an informational
disagreement has evolved into interpersonal conflict?
A) Team members request additional clinical evidence
B) Alternative management options are compared
C) The patient's preferences are discussed
D) Discussion shifts from the clinical issue to personal criticism and hostility
Correct Answer: D) Discussion shifts from the clinical issue to personal
criticism and hostility
Rationale: Informational disagreement can be productive when focused on
ideas. It becomes interpersonal when tension, blame, resentment, or attacks
on individuals replace examination of the actual clinical issue, potentially
weakening communication and teamwork.
Q3. What is the primary reason healthcare teams should address
unresolved conflict early?
A) Persistent conflict can interfere with communication, coordination, and
patient safety
, B) All disagreement indicates professional misconduct
C) Conflict automatically produces medication errors
D) Teams should strive to eliminate differences in opinion
Correct Answer: A) Persistent conflict can interfere with communication,
coordination, and patient safety
Rationale: Differences in perspective are inevitable and can improve
decisions when managed constructively. Unresolved conflict becomes
problematic when it disrupts information exchange, cooperation, role
performance, or willingness to raise concerns about patient care.
Q4. During a busy clinic session, two team members disagree
sharply about who should complete an urgent task. What should be
clarified first?
A) Which person has worked at the clinic longest
B) Which individual originally noticed the problem
C) The patient's immediate needs, task requirements, responsibilities, and
available resources
D) Which team member usually wins similar disagreements
Correct Answer: C) The patient's immediate needs, task requirements,
responsibilities, and available resources
Rationale: Conflict involving work allocation should be reframed around
patient needs and operational requirements. Clarifying priorities, scope,
competencies, workload, and resources helps move discussion away from
personal competition toward an appropriate solution.
Q5. Which behavior is most likely to escalate an otherwise
manageable disagreement?
A) Requesting clarification
B) Attributing negative motives to the other person without evidence
C) Summarizing the opposing viewpoint
D) Separating facts from assumptions
Correct Answer: B) Attributing negative motives to the other person
without evidence
