CLASS D TEXAS WATER LICENSE EXAM NEWEST
UPDATED ACTUAL WITH COMPLETE QUESTIONS
AND CORRECT ANSWERS// VERIFIED/GRADED A+/
Operators have a responsibility to provide drinking water that meets
federal and state
standards. (true/false)
true
Water must be disinfected, delivered at inadequate pressure, and be
ample in quantity. (true/false)
false (adequate pressure)
Utility employees should guard the water supply and facilities from
contamination, public
tours, and even terrorism. (true/false)
false (public tours)
The state requires bacteriological sample results be kept _____ years.
5 years
The state requires chemical analysis be kept at least _____ years.
10 years
EPA requires a water system to keep a copy of each consumer confidence
report at least _____
years.
5 years
A public water system provides the public with piped water for human
consumption, serves
,at least _____ service connections, and regularly serves at least _____
individuals daily at least _____
days out of the year.
15 service connections
25 individuals
60 days out of the year
The water utility field affects everyone because _____.
water is essential to life and health
The water utility employee should remember customers are entitled to
_____ and _____.
courteous treatment and answers to questions about water
In Texas, water operator licensing is administered by the _____.
TCEQ
All public water systems are required to employ licensed operators even
if the system only
_____ treated water bought from another source.
redistributes treated water
Public water systems include cities, municipal utility districts, rural water
supply
corporations, mobile home parks, and _____.
campgrounds
Examples of community water systems include ________.
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above
e. all of the above
,A federal agency impacting the water utility industry is the _____.
EPA
The most important federal law impacting the water utility industry is the
_____.
Safe Drinking Water Act (PL93-523)
The four national safety and quality standards for drinking water covered
in the Safe
Drinking Water Act are physical, chemical, ________ and radiological.
bacteriological
The state agency that regulates drinking water in Texas and administers
the federal Safe
Drinking Water Act is the ________.
TCEQ
Water utility system personnel are required to notify the TCEQ of changes
or alterations of
the system, a new facility to be built, and water supply ________.
health hazards
Some regional and local agencies impacting the water utility industry are
municipal utility
districts, rural water supply corporations, drainage districts, ________,
groundwater
conservation districts, and subsidence districts.
river authorities
Public relations (PR) is the relationship between YOU, the water utility
employee, and the _____.
customer
The keys to good customer relations are (1) everything the utility does is
PR, (2) customers
, are entitled to courteous treatment, (3) every employee is a PR person.
(true/false)
true
Meter readers are the persons with whom customers have the least
contact. (true/false)
false (meter readers often have the most contact)
Meter readers can be ambassadors of goodwill. (true/false)
true
Maintenance crews can warn customers of service interruptions and
provide signs and
barriers to protect the public. (true/false)
true
The plant operator is responsible for treating the water to assure it is
safe to drink and use. (true/false)
true
Water bills should be accurate, itemized, and neat, and payment should
be optional. (true/false)
false (payment not optional)
All employees should be kept informed of utility plans and policies.
(true/false)
true
Complaints should be treated as "griping" and investigated as a last
priority. (true/false)
false
In small water systems the operator is often _____, _____ and _____.
meter reader, repair crew and pump operator
UPDATED ACTUAL WITH COMPLETE QUESTIONS
AND CORRECT ANSWERS// VERIFIED/GRADED A+/
Operators have a responsibility to provide drinking water that meets
federal and state
standards. (true/false)
true
Water must be disinfected, delivered at inadequate pressure, and be
ample in quantity. (true/false)
false (adequate pressure)
Utility employees should guard the water supply and facilities from
contamination, public
tours, and even terrorism. (true/false)
false (public tours)
The state requires bacteriological sample results be kept _____ years.
5 years
The state requires chemical analysis be kept at least _____ years.
10 years
EPA requires a water system to keep a copy of each consumer confidence
report at least _____
years.
5 years
A public water system provides the public with piped water for human
consumption, serves
,at least _____ service connections, and regularly serves at least _____
individuals daily at least _____
days out of the year.
15 service connections
25 individuals
60 days out of the year
The water utility field affects everyone because _____.
water is essential to life and health
The water utility employee should remember customers are entitled to
_____ and _____.
courteous treatment and answers to questions about water
In Texas, water operator licensing is administered by the _____.
TCEQ
All public water systems are required to employ licensed operators even
if the system only
_____ treated water bought from another source.
redistributes treated water
Public water systems include cities, municipal utility districts, rural water
supply
corporations, mobile home parks, and _____.
campgrounds
Examples of community water systems include ________.
a. municipalities
b. municipal utility districts
c. rural water supply corporations
d. mobile home parks
e. all the above
e. all of the above
,A federal agency impacting the water utility industry is the _____.
EPA
The most important federal law impacting the water utility industry is the
_____.
Safe Drinking Water Act (PL93-523)
The four national safety and quality standards for drinking water covered
in the Safe
Drinking Water Act are physical, chemical, ________ and radiological.
bacteriological
The state agency that regulates drinking water in Texas and administers
the federal Safe
Drinking Water Act is the ________.
TCEQ
Water utility system personnel are required to notify the TCEQ of changes
or alterations of
the system, a new facility to be built, and water supply ________.
health hazards
Some regional and local agencies impacting the water utility industry are
municipal utility
districts, rural water supply corporations, drainage districts, ________,
groundwater
conservation districts, and subsidence districts.
river authorities
Public relations (PR) is the relationship between YOU, the water utility
employee, and the _____.
customer
The keys to good customer relations are (1) everything the utility does is
PR, (2) customers
, are entitled to courteous treatment, (3) every employee is a PR person.
(true/false)
true
Meter readers are the persons with whom customers have the least
contact. (true/false)
false (meter readers often have the most contact)
Meter readers can be ambassadors of goodwill. (true/false)
true
Maintenance crews can warn customers of service interruptions and
provide signs and
barriers to protect the public. (true/false)
true
The plant operator is responsible for treating the water to assure it is
safe to drink and use. (true/false)
true
Water bills should be accurate, itemized, and neat, and payment should
be optional. (true/false)
false (payment not optional)
All employees should be kept informed of utility plans and policies.
(true/false)
true
Complaints should be treated as "griping" and investigated as a last
priority. (true/false)
false
In small water systems the operator is often _____, _____ and _____.
meter reader, repair crew and pump operator
