WGU C483 STUDY GUIDE FINAL FULLY
SOLVED TEST PAPER GRADED A+
◉ After-action review.
Answer: A frank and open-minded discussion of four basic questions
aimed at continuous improvement
◉ Alderfer's ERG theory.
Answer: A human needs theory postulating that people have three
basic sets of needs that can operate simultaneously (Existence,
Relatedness and Growth)
◉ Arbitration.
Answer: The use of a neutral third party to resolve a labor dispute
◉ Assessment center.
Answer: A managerial performance test in which candidates
participate in a variety of exercises and situations
◉ Assets.
Answer: The values of the various items the corporation owns
,◉ Authentic leadership.
Answer: A style in which the leader is true to himself or herself
while leading
◉ Authority.
Answer: The legitimate right to make decisions and to tell other
people what to do
◉ Autocratic leadership.
Answer: A form of leadership in which the leader makes decisions
on his or her own and then announces those decisions to the group
◉ Autonomous work groups.
Answer: Groups that control decisions about and execution of a
complete range of tasks
◉ Avoidance.
Answer: A reaction to conflict that involves ignoring the problem by
doing nothing at all or deemphasizing the disagreement
◉ Balanced scorecard.
Answer: Control system combining four sets of performance
measures: financial, customer, business process, and learning and
growth
,◉ Balance sheet.
Answer: A report that shows the financial picture of a company at a
given time and itemizes assets, liabilities, and stockholders' equity
◉ Barriers to entry.
Answer: Conditions that prevent new companies from entering an
industry
◉ Behavioral approach.
Answer: A leadership perspective that attempts to identify what
good leaders do—that is, what behaviors they exhibit
◉ Benchmarking.
Answer: The process of comparing an organization's practices and
technologies with those of other companies
◉ Bootlegging.
Answer: Informal work on projects, other than those officially
assigned, of employees' own choosing and initiative
◉ Boundaryless organization.
, Answer: Organization in which there are no barriers to information
flow
◉ Boundary-spanning.
Answer: Interacting with people in other groups, thus creating
linkages between groups
◉ Bounded rationality.
Answer: A less-than-perfect form of rationality in which decision
makers cannot be perfectly rational because decisions are complex
and complete information is unavailable or cannot be fully
processed
◉ Brainstorming.
Answer: A process in which group members generate as many ideas
about a problem as they can; criticism is withheld until all ideas
have been proposed
◉ Broker.
Answer: A person who assembles and coordinates participants in a
network
◉ Budgeting.
SOLVED TEST PAPER GRADED A+
◉ After-action review.
Answer: A frank and open-minded discussion of four basic questions
aimed at continuous improvement
◉ Alderfer's ERG theory.
Answer: A human needs theory postulating that people have three
basic sets of needs that can operate simultaneously (Existence,
Relatedness and Growth)
◉ Arbitration.
Answer: The use of a neutral third party to resolve a labor dispute
◉ Assessment center.
Answer: A managerial performance test in which candidates
participate in a variety of exercises and situations
◉ Assets.
Answer: The values of the various items the corporation owns
,◉ Authentic leadership.
Answer: A style in which the leader is true to himself or herself
while leading
◉ Authority.
Answer: The legitimate right to make decisions and to tell other
people what to do
◉ Autocratic leadership.
Answer: A form of leadership in which the leader makes decisions
on his or her own and then announces those decisions to the group
◉ Autonomous work groups.
Answer: Groups that control decisions about and execution of a
complete range of tasks
◉ Avoidance.
Answer: A reaction to conflict that involves ignoring the problem by
doing nothing at all or deemphasizing the disagreement
◉ Balanced scorecard.
Answer: Control system combining four sets of performance
measures: financial, customer, business process, and learning and
growth
,◉ Balance sheet.
Answer: A report that shows the financial picture of a company at a
given time and itemizes assets, liabilities, and stockholders' equity
◉ Barriers to entry.
Answer: Conditions that prevent new companies from entering an
industry
◉ Behavioral approach.
Answer: A leadership perspective that attempts to identify what
good leaders do—that is, what behaviors they exhibit
◉ Benchmarking.
Answer: The process of comparing an organization's practices and
technologies with those of other companies
◉ Bootlegging.
Answer: Informal work on projects, other than those officially
assigned, of employees' own choosing and initiative
◉ Boundaryless organization.
, Answer: Organization in which there are no barriers to information
flow
◉ Boundary-spanning.
Answer: Interacting with people in other groups, thus creating
linkages between groups
◉ Bounded rationality.
Answer: A less-than-perfect form of rationality in which decision
makers cannot be perfectly rational because decisions are complex
and complete information is unavailable or cannot be fully
processed
◉ Brainstorming.
Answer: A process in which group members generate as many ideas
about a problem as they can; criticism is withheld until all ideas
have been proposed
◉ Broker.
Answer: A person who assembles and coordinates participants in a
network
◉ Budgeting.
