WGU C215 Operations Management GUARANTEED PASS !!
Advertising revenue model - (ANSWER)Provides users with information on services and products and
provides an opportunity for suppliers to advertise
Affiliate revenue model - (ANSWER)Companies receive a referral fee for directing business to an affiliate
Appraisal cost - (ANSWER)The cost associated with uncovering defects
Automated order entry systems - (ANSWER)A method using telephone models to send digital orders to
suppliers.
Backwards integration - (ANSWER)Owning or controlling sources of raw materials and components.
Benchmarking - (ANSWER)Studying other companies business practices for comparison.
Bullwhip effect - (ANSWER)Inaccurate or distorted demand information created in the supply chain.
Business to Business commerce - (ANSWER)Businesses buying and selling to other businesses.
Business to consumer commerce - (ANSWER)Businesses selling to individual consumers.
Cause and effect diagrams - (ANSWER)A chart that identifies potential causes of particular quality
problems.
Checklist - (ANSWER)A list of common defects and the number of observed occurrences of each.
Conformance to specifications - (ANSWER)how well a product or service meets the targets and
tolerances set by designers.
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, Continuous improvement - (ANSWER)A philosophy of never ending improvement.
Control charts - (ANSWER)Charts used to evaluate whether a process is operating within expectations.
Crossdocking - (ANSWER)Eliminates storage and order picking functions of a distribution warehouse.
Customer defined quality - (ANSWER)an integrated effort designed to improve quality performance at
every level of the organization.
Deming Prize - (ANSWER)Japanese award for companies to recognize efforts in quality improvement.
Distribution management - (ANSWER)Responsible for the movement of material from the manufacturer
to the customer.
Distribution warehouse - (ANSWER)Used for short term storage, consolidation, and product mixing.
Distributor crossdocking - (ANSWER)the receiving and consolidating of inbound products from different
vendors into a multi-SKU pallet.
E-commerce - (ANSWER)Using the internet and web to do business.
E-distributors - (ANSWER)Independently owned net marketplaces having catalogs representing
thousands of suppliers and designed for spot purchases.
E-purchasing - (ANSWER)Companies that connect onlone MRO suppliers to businesses that pay fees to
join the market, usually for long term contractual purchasing.
Early supplier involment (ESI) - (ANSWER)Involvement of critical suppliers in new product design.
Electronic data interchange (EDI) - (ANSWER)A form of computer to computer communications that
enables sharing business documents.
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Advertising revenue model - (ANSWER)Provides users with information on services and products and
provides an opportunity for suppliers to advertise
Affiliate revenue model - (ANSWER)Companies receive a referral fee for directing business to an affiliate
Appraisal cost - (ANSWER)The cost associated with uncovering defects
Automated order entry systems - (ANSWER)A method using telephone models to send digital orders to
suppliers.
Backwards integration - (ANSWER)Owning or controlling sources of raw materials and components.
Benchmarking - (ANSWER)Studying other companies business practices for comparison.
Bullwhip effect - (ANSWER)Inaccurate or distorted demand information created in the supply chain.
Business to Business commerce - (ANSWER)Businesses buying and selling to other businesses.
Business to consumer commerce - (ANSWER)Businesses selling to individual consumers.
Cause and effect diagrams - (ANSWER)A chart that identifies potential causes of particular quality
problems.
Checklist - (ANSWER)A list of common defects and the number of observed occurrences of each.
Conformance to specifications - (ANSWER)how well a product or service meets the targets and
tolerances set by designers.
Page 1 of 11
, Continuous improvement - (ANSWER)A philosophy of never ending improvement.
Control charts - (ANSWER)Charts used to evaluate whether a process is operating within expectations.
Crossdocking - (ANSWER)Eliminates storage and order picking functions of a distribution warehouse.
Customer defined quality - (ANSWER)an integrated effort designed to improve quality performance at
every level of the organization.
Deming Prize - (ANSWER)Japanese award for companies to recognize efforts in quality improvement.
Distribution management - (ANSWER)Responsible for the movement of material from the manufacturer
to the customer.
Distribution warehouse - (ANSWER)Used for short term storage, consolidation, and product mixing.
Distributor crossdocking - (ANSWER)the receiving and consolidating of inbound products from different
vendors into a multi-SKU pallet.
E-commerce - (ANSWER)Using the internet and web to do business.
E-distributors - (ANSWER)Independently owned net marketplaces having catalogs representing
thousands of suppliers and designed for spot purchases.
E-purchasing - (ANSWER)Companies that connect onlone MRO suppliers to businesses that pay fees to
join the market, usually for long term contractual purchasing.
Early supplier involment (ESI) - (ANSWER)Involvement of critical suppliers in new product design.
Electronic data interchange (EDI) - (ANSWER)A form of computer to computer communications that
enables sharing business documents.
Page 2 of 11
