IFSTA FIRE OFFICER II TEST BANK
QUESTIONS WITH VERIFIED ANSWERS
FULL REVIEW
●● Managing
Answer: controlling, monitoring or directing a project, program
●● Leading
Answer: controlling, directing through personal behavior traits or
personality characteristics
●● Basic leadership styles
Answer: autocratic, democratic, laissez-faire
●● Two-dimensional leadership styles
Answer: job-centered, employee-centered
●● Contingency leadership styles
Answer: no single best style. Leadership style matched to situation
●● Contemporary leadership styles
Answer: charismatic, transformational, transactional, symbolic
,●● Theory X
Answer: average worker dislikes work
●● Theory Y
Answer: work is natural
●● Theory Z
Answer: workers performing without supervision. Close relationship
between work and social life
●● Autocratic
Answer: tells subordinates what to do
●● Democratic
Answer: includes employees in decision-making
●● Laissez-faire
Answer: no supervision
●● Charasmatic
Answer: inspires follower loyalty, enthusiastic vision. Difficult to
seaperate personality of individual from organization
, ●● Transformational
Answer: involve followers in change process, challenge to attain full
potential. Follower satisfaction while achieving goals
●● Transactional
Answer: exchange performance for rewards
●● Symbolic
Answer: strong organizational culture. Common values and beliefs
●● Basic leadership model
Answer: Autocratic, democratic or laissez-faire
●● Command presence
Answer: Ability to identify components of situation, determine necessity
of intervention, initiate action and to be perceived as able to do this
●● Basic four stage development model
Answer: Forming: employees uncertain of roles and of others. Storming:
conflict as members exert their own influence on group. Norming: group
establishes norms and values. Performing: group is a team, moving
toward goals
QUESTIONS WITH VERIFIED ANSWERS
FULL REVIEW
●● Managing
Answer: controlling, monitoring or directing a project, program
●● Leading
Answer: controlling, directing through personal behavior traits or
personality characteristics
●● Basic leadership styles
Answer: autocratic, democratic, laissez-faire
●● Two-dimensional leadership styles
Answer: job-centered, employee-centered
●● Contingency leadership styles
Answer: no single best style. Leadership style matched to situation
●● Contemporary leadership styles
Answer: charismatic, transformational, transactional, symbolic
,●● Theory X
Answer: average worker dislikes work
●● Theory Y
Answer: work is natural
●● Theory Z
Answer: workers performing without supervision. Close relationship
between work and social life
●● Autocratic
Answer: tells subordinates what to do
●● Democratic
Answer: includes employees in decision-making
●● Laissez-faire
Answer: no supervision
●● Charasmatic
Answer: inspires follower loyalty, enthusiastic vision. Difficult to
seaperate personality of individual from organization
, ●● Transformational
Answer: involve followers in change process, challenge to attain full
potential. Follower satisfaction while achieving goals
●● Transactional
Answer: exchange performance for rewards
●● Symbolic
Answer: strong organizational culture. Common values and beliefs
●● Basic leadership model
Answer: Autocratic, democratic or laissez-faire
●● Command presence
Answer: Ability to identify components of situation, determine necessity
of intervention, initiate action and to be perceived as able to do this
●● Basic four stage development model
Answer: Forming: employees uncertain of roles and of others. Storming:
conflict as members exert their own influence on group. Norming: group
establishes norms and values. Performing: group is a team, moving
toward goals
