TICO ACTUAL TEST QUESTIONS WITH
COMPLETE ANSWER KEY
●● TICO works with consumers to ensure that.....
Answer: They are aware of their rights under the travel industry act 2002
●● what 3 groups work with TICO to carry out its mandate?
Answer: The travel industry, the Provincial goverment, consumers
●● describe the Ontario Travel industry act, 2002
Answer: they set down the rules under which travel retainers and travel
wholesalers must operate in ontario
●● who conducts the registration and inspection of travel businesses in
ontario?
Answer: TICO
●● what does TICO stand for?
Answer: Travel Industry Council of Ontario
●● what does the travel industry act of ontario define a travel agent as?
Answer: a person who sells travel services provided by another person
,●● who does the compensation fund apply to?
Answer: any one that purchases from a registered agency in ontario
●● would the compensation fund apply to a manitoba conumer who
purchases from a local agency that has a branch agency in Ontario
Answer: no
●● true or false before counselling or advising a travel agent must
inform the client of any counselling fee charged
Answer: true
●● does the travel agent have to show a picture of the travel services
being sold?
Answer: no
●● what does the term 'Representation' in the 2002 travel industry act
refer to?
Answer: presentations of any type, including oral, print and electronic
●● in cases where the Registrar issues a false advertising order because
a registrant's advertising violates the Act, when does the order take
effect?
Answer: immediately
, ●● true or false according to the travel industry act 2002 the travel agent
does not have to inform a client before booking that some days can be
cloudy even in a sun destination?
Answer: true
●● true or false according to the travel industry act 2002 a travel agent
does not have to inform a client before booking that a counselling fee is
applied by the agent
Answer: false
●● why would TICO not accept 'From $999' as an acceptable newspaper
ad?
Answer: because it is open ended and it also does not state if taxes are
included
●● an agency is promoting a resort on its website. they included a
drawing of the resort. would TICO approve of this?
Answer: yes, as long as the drawing is accurate and the representation
states that the drawing is not a photograph
●● what is something that the ontario regulation 26/05 demands that is
included in a newspaper ad that has prices listed?
Answer: all taxes except PST and HST
COMPLETE ANSWER KEY
●● TICO works with consumers to ensure that.....
Answer: They are aware of their rights under the travel industry act 2002
●● what 3 groups work with TICO to carry out its mandate?
Answer: The travel industry, the Provincial goverment, consumers
●● describe the Ontario Travel industry act, 2002
Answer: they set down the rules under which travel retainers and travel
wholesalers must operate in ontario
●● who conducts the registration and inspection of travel businesses in
ontario?
Answer: TICO
●● what does TICO stand for?
Answer: Travel Industry Council of Ontario
●● what does the travel industry act of ontario define a travel agent as?
Answer: a person who sells travel services provided by another person
,●● who does the compensation fund apply to?
Answer: any one that purchases from a registered agency in ontario
●● would the compensation fund apply to a manitoba conumer who
purchases from a local agency that has a branch agency in Ontario
Answer: no
●● true or false before counselling or advising a travel agent must
inform the client of any counselling fee charged
Answer: true
●● does the travel agent have to show a picture of the travel services
being sold?
Answer: no
●● what does the term 'Representation' in the 2002 travel industry act
refer to?
Answer: presentations of any type, including oral, print and electronic
●● in cases where the Registrar issues a false advertising order because
a registrant's advertising violates the Act, when does the order take
effect?
Answer: immediately
, ●● true or false according to the travel industry act 2002 the travel agent
does not have to inform a client before booking that some days can be
cloudy even in a sun destination?
Answer: true
●● true or false according to the travel industry act 2002 a travel agent
does not have to inform a client before booking that a counselling fee is
applied by the agent
Answer: false
●● why would TICO not accept 'From $999' as an acceptable newspaper
ad?
Answer: because it is open ended and it also does not state if taxes are
included
●● an agency is promoting a resort on its website. they included a
drawing of the resort. would TICO approve of this?
Answer: yes, as long as the drawing is accurate and the representation
states that the drawing is not a photograph
●● what is something that the ontario regulation 26/05 demands that is
included in a newspaper ad that has prices listed?
Answer: all taxes except PST and HST
