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,1) Which of the following is true regarding formal groups? E) They are marked by stipulated behaviors in pursuit of organizational goals.
A) They are natural formations that arise in response to the
need for social contact.
B) They lack clearly defined structures and roles for their
members.
C) They have negligible impact on employee performance
and behavior.
D) A group of people who come together to protest against a
new law make up a formal group.
E) They are marked by stipulated behaviors in pursuit of
organizational goals.
2) Our tendency to take personal pride or offense for the C) social identity
accomplishments of a group we are a part of is the territory of
the ________ theory.
A) social exchange
B) expectancy
C) social identity
D) reinforcement
E) equity
, 3) Most people assume that police officers should behave in a C) role expectation
lawful manner, refrain from demonstrating favoritism to any
particular group, and do their best to uphold the law. Which of
the following terms best represents these beliefs?
A) diversity
B) similarity
C) role expectation
D) uncertainty reduction
E) dispersion of responsibility
4) Michael is devout and very active in his church. He is also a A) role conflict
very dedicated employee. His manager offers him a
promotion, but the new role will require him to work Sundays.
Michael would like the promotion but realizes that it would
force him to miss some church activities. In this situation,
Michael is most likely to experience ________.
A) role conflict
B) social loafing
C) groupthink
D) role fuzziness
E) groupshift
5) ________ refers to the adjustment of one's behavior to align D) Conformity
with the norms of the group.
A) Deviance
B) Conflict
C) Divergence
D) Conformity
E) Appearance
6) According to status characteristics theory, which of the C) ability to conform to group norms
following factors does not determine status?
A) control over the resources needed by the group
B) contribution to goals
C) ability to conform to group norms
D) personality
E) talent