3CX Institute State-of-the-Art
Certification Exam – Complete Question
Test Bank Official Study Guide &
Practice Test (2025/2026)
EXAM OVERVIEW
The 3CX Academy is the official training platform
for mastering the 3CX Unified Communications
system. It has been refreshed to reflect the latest
version of 3CX, incorporating new features like AI
and transcription. Previous certificates have been
retired; you must retake the new certification to stay
certified .
Available Certifications:
- Basic Certification: Core skills for deploying and
managing a 3CX phone system
1
,- Intermediate Certification: Bridges basic and
advanced knowledge
- Advanced Certification: Enterprise deployment,
troubleshooting, and security
SECTION 1: BASIC CERTIFICATION –
PRACTICE QUESTIONS
Question 1
When using the "Ring All" strategy in Ring Groups
and the "Ring Time" is reached, the call will be
immediately forwarded to the "Destination if no
answer."
A) True
B) False
2
,Answer: A
Rationale: In a "Ring All" strategy, all members ring
simultaneously. Once the configured "Ring Time"
expires without an answer, the call is automatically
forwarded to the "Destination if no answer" setting.
Question 2
Can the internal IP address of the 3CX server (the
NIC IP Address) be changed without the need to
reinstall the PBX?
A) Yes
B) No
3
, Answer: B
Rationale: Changing the internal IP address of a
3CX server requires a reinstallation because all
internal certificates, phone provisioning URLs, and
SIP signaling are bound to the original IP address.
Question 3
The standard protocol port for HTTPS is port
TCP:80.
A) True
B) False
Answer: B
4
Certification Exam – Complete Question
Test Bank Official Study Guide &
Practice Test (2025/2026)
EXAM OVERVIEW
The 3CX Academy is the official training platform
for mastering the 3CX Unified Communications
system. It has been refreshed to reflect the latest
version of 3CX, incorporating new features like AI
and transcription. Previous certificates have been
retired; you must retake the new certification to stay
certified .
Available Certifications:
- Basic Certification: Core skills for deploying and
managing a 3CX phone system
1
,- Intermediate Certification: Bridges basic and
advanced knowledge
- Advanced Certification: Enterprise deployment,
troubleshooting, and security
SECTION 1: BASIC CERTIFICATION –
PRACTICE QUESTIONS
Question 1
When using the "Ring All" strategy in Ring Groups
and the "Ring Time" is reached, the call will be
immediately forwarded to the "Destination if no
answer."
A) True
B) False
2
,Answer: A
Rationale: In a "Ring All" strategy, all members ring
simultaneously. Once the configured "Ring Time"
expires without an answer, the call is automatically
forwarded to the "Destination if no answer" setting.
Question 2
Can the internal IP address of the 3CX server (the
NIC IP Address) be changed without the need to
reinstall the PBX?
A) Yes
B) No
3
, Answer: B
Rationale: Changing the internal IP address of a
3CX server requires a reinstallation because all
internal certificates, phone provisioning URLs, and
SIP signaling are bound to the original IP address.
Question 3
The standard protocol port for HTTPS is port
TCP:80.
A) True
B) False
Answer: B
4
