Table
,of Contents
nn
Part 1: Introduction
nn nn
Chapter 1: What Is Organizational Behavior?
nn nn nn nn nn
nn Part 2: The Individual
nn nn nn
Chapter 2: Diversity in Organizations
nn nn nn nn
nn Chapter 3: Attitudes and Job
nn nn nn nn
Satisfaction Chapter 4: Emotions and
nn nn nn nn nn
nn Moods Chapter 5: Personality and
nn nn nn nn
nn Values
Chapter 6: Perception and Individual Decision
nn nn nn nn nn
Making Chapter 7: Motivation Concepts
nn nn nn nn nn
Chapter 8: Motivation: From Concepts to
nn nn nn nn nn
Applications Part 3: The Group
nn nn nn nn nn
Chapter 9:
nn Foundations
nn of
nn Group
nn
nn Behavior Chapter 10: Understandingnn nn nn
nn Work nn Teams nn Chapter 11:
nn
nn Communication
Chapter 12: Leadership nn nn
nn Chapter 13: Power and nn nn nn
Politics
nn
Chapter 14: Conflict and Negotiation
nn nn nn nn
nn Part 4: The Organization System
nn nn nn nn
Chapter 15: Foundations of Organization Structure
nn nn nn nn nn
nn Chapter 16: Organizational Culture
nn nn nn
Chapter 17: Human Resource Policies and Practices
nn nn nn nn nn nn
nn Chapter 18: Organizational Change and Stress
nn nn nn nn nn
nn Management
,Organizational Behavior, 15e (Robbins/Judge)nn nn nn
nn Chapter 1 nn n n What Is Organizational Behavior?
nn nn nn
1) are defined as people who oversee the activities of others and who are responsible
nn nn nn nn nn nn nn nn nn nn nn nn nn
for attaining goals in organizations.
nn nn nn nn nn
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
nn nn
2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn global warming project and decides what tasks related to creating awareness about the issue need
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn to be done. In addition, she is also deciding which members of her team will work on engaging with the
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
public and which will work on lobbying with the government. She is also assigning people as team
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn members to ensure that tasks are undertaken on time. Which of the following categories of
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn functions is Mitchell undertaking?
nn nn nn
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
nn nn
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
illiteracy project. During the project, she needs to motivate team members to attain their project
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn milestones and direct them through different phases of the project. Which of the following kinds
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn of functions will these tasks be covered under?
nn nn nn nn nn nn nn
A) planning
B) organizing
C) scrutinizing
D) evaluating
, E) leading
,of Contents
nn
Part 1: Introduction
nn nn
Chapter 1: What Is Organizational Behavior?
nn nn nn nn nn
nn Part 2: The Individual
nn nn nn
Chapter 2: Diversity in Organizations
nn nn nn nn
nn Chapter 3: Attitudes and Job
nn nn nn nn
Satisfaction Chapter 4: Emotions and
nn nn nn nn nn
nn Moods Chapter 5: Personality and
nn nn nn nn
nn Values
Chapter 6: Perception and Individual Decision
nn nn nn nn nn
Making Chapter 7: Motivation Concepts
nn nn nn nn nn
Chapter 8: Motivation: From Concepts to
nn nn nn nn nn
Applications Part 3: The Group
nn nn nn nn nn
Chapter 9:
nn Foundations
nn of
nn Group
nn
nn Behavior Chapter 10: Understandingnn nn nn
nn Work nn Teams nn Chapter 11:
nn
nn Communication
Chapter 12: Leadership nn nn
nn Chapter 13: Power and nn nn nn
Politics
nn
Chapter 14: Conflict and Negotiation
nn nn nn nn
nn Part 4: The Organization System
nn nn nn nn
Chapter 15: Foundations of Organization Structure
nn nn nn nn nn
nn Chapter 16: Organizational Culture
nn nn nn
Chapter 17: Human Resource Policies and Practices
nn nn nn nn nn nn
nn Chapter 18: Organizational Change and Stress
nn nn nn nn nn
nn Management
,Organizational Behavior, 15e (Robbins/Judge)nn nn nn
nn Chapter 1 nn n n What Is Organizational Behavior?
nn nn nn
1) are defined as people who oversee the activities of others and who are responsible
nn nn nn nn nn nn nn nn nn nn nn nn nn
for attaining goals in organizations.
nn nn nn nn nn
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprentices
Answer: B
nn nn
2) Sally Mitchell works as a manager at an environmental organization. She is currently working on a
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn global warming project and decides what tasks related to creating awareness about the issue need
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn to be done. In addition, she is also deciding which members of her team will work on engaging with the
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
public and which will work on lobbying with the government. She is also assigning people as team
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn members to ensure that tasks are undertaken on time. Which of the following categories of
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn functions is Mitchell undertaking?
nn nn nn
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioning
Answer: B
nn nn
3) Johanna Reid, a campaign manager at a child rights organization, recently started working on an
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
illiteracy project. During the project, she needs to motivate team members to attain their project
nn nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn milestones and direct them through different phases of the project. Which of the following kinds
nn nn nn nn nn nn nn nn nn nn nn nn nn nn
nn of functions will these tasks be covered under?
nn nn nn nn nn nn nn
A) planning
B) organizing
C) scrutinizing
D) evaluating
, E) leading