AND TOURISM PRACTICE
QUESTIONS
SECTION 1: LODGING AND ACCOMMODATIONS
1. What is the average selling price of all guest rooms for a given
period of time?
A. Occupancy rate
B. Average Daily Rate (ADR)
C. Revenue per Available Room (RevPAR)
D. Total room revenue
Correct Answer: B
Rationale: Average Daily Rate (ADR) is calculated as Total Room
Revenue divided by the Total Number of Rooms. It represents the
average selling price of all guest rooms for a given time period
and is frequently used as a measure of economic performance .
2. What term describes employees and departments who have
limited contact with guests?
,A. Front of house
B. Back of house
C. Bell stand
D. Concierge
Correct Answer: B
Rationale: Back of house refers to the support areas behind the
scenes, including housekeeping, laundry, engineering, and
foodservice. These employees work to make a guest's experience
pleasant and safe without direct guest interaction .
3. What is a limited-service hotel?
A. A hotel with extensive food and beverage facilities
B. A hotel without restaurant or banquet facilities
C. A hotel with full banquet services
D. A hotel with multiple restaurants
Correct Answer: B
Rationale: A limited-service hotel is defined as a hotel without
restaurant or banquet facilities. A full-service hotel, by contrast,
provides guests with extensive food and beverage products and
services .
4. What is an amenity in the hospitality industry?
,A. A type of hotel room
B. Hotel products and services designed to appeal to guests
C. A restaurant menu item
D. A transportation service
Correct Answer: B
Rationale: Amenities are hotel products and services designed to
appeal to guests, such as fitness centers, complimentary breakfast,
airport shuttles, and room service .
5. What type of hotel is a member of a franchise, chain, or referral
system?
A. Independent hotel
B. Affiliated hotel
C. Budget hotel
D. Hostel
Correct Answer: B
Rationale: An affiliated hotel is a hotel that is a member of a
franchise, chain, or referral system. Membership usually provides
special advantages, such as the use of a national reservation
system .
6. What is a Bed and Breakfast (B&B)?
, A. A large hotel chain
B. Small properties owned and/or operated by person(s) who live
at the location
C. A full-service hotel with restaurants
D. A resort with recreational facilities
Correct Answer: B
Rationale: A Bed and Breakfast is a small property owned and/or
operated by person(s) who live at the location. One daily meal is
often included in amenities .
7. What is the night audit?
A. A restaurant closing procedure
B. The process of verifying and balancing guest accounts
C. A hotel security check
D. A housekeeping inspection
Correct Answer: B
Rationale: The night audit is the process of verifying and
balancing the guests' accounts. It ensures accurate financial
records are maintained for the hotel .
8. What is a frequent traveler program?