TICO EXAM [2026] | COMPLETE ANSWER GUIDE | UPDATED
ACTUAL QUESTIONS AND CORRECT ANSWERS | DETAILED
STUDY MATERIAL
• A regulation in support of an Act describes... -✓✓ANSWER: How the rules will be
enforced or applied
• A representation displayed on a billboard or bus board or any other medium
with time or space limitation is NOT required to include? -✓✓ANSWER:
Registrant's business name, address and registration number
• Contributions to the Compensation Fund by registrants must be made -
✓✓ANSWER: Twice a year (at a six-month interval)
• A client buys a vacation package from ABC Tours on May 1. The departure date
is June 15. ABC Tours pays the travel wholesaler on May 8. On which date must
the travel wholesaler produce the tickets, vouchers, itinerary, and other related
documents for the travel agent? -✓✓ANSWER: June 1 (14 days before departure)
• Define Travel Agent: -✓✓ANSWER: A person who sells, to consumers, travel
services provided by another person
• All newspaper advertisements must include the following information: -
✓✓ANSWER: Business name, address, and TICO registration number
• According to the Travel Industry Act, 2002, a travel agent does NOT have to
inform a client before booking... -✓✓ANSWER: That some days can be cloudy,
even in a sun destination
, • Sally Rosa purchases a package tour from ABC agency that includes a return
business flight. The airline end supplier becomes bankrupt during Sally's trip and
she is stranded at the destination. She purchases a business class flight home and
then makes a claim on the Compensation Fund. Will her claim for reimbursement
of the flight home be successful? -✓✓ANSWER: Yes, because the Fund will cover
only the value of the unused portion of the original ticket
• T/F: The Fund will NOT reimburse travel agents for any commissions, any service
charge owing on the travel services purchased by the customer, or travel services
purchased through an Alberta travel agency -✓✓ANSWER: True
• The best description of Ontario's Travel Industry Act, 2002, is that it... -
✓✓ANSWER: Sets down the rules under which travel retailers and travel
wholesalers must operate in Ontario
• The phrase: "to promote a fair and informed marketplace where consumers can
be confident in their travel purchases" is the: -✓✓ANSWER: Mission/vision
statement of TICO
• Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical -✓✓ANSWER: Mechanical
• ABC, a wholesaler, has been selling XYZ Resort since the resort opened in 1965.
ABC still puts a photograph of the resort from 1965 in the brochure to show off
ACTUAL QUESTIONS AND CORRECT ANSWERS | DETAILED
STUDY MATERIAL
• A regulation in support of an Act describes... -✓✓ANSWER: How the rules will be
enforced or applied
• A representation displayed on a billboard or bus board or any other medium
with time or space limitation is NOT required to include? -✓✓ANSWER:
Registrant's business name, address and registration number
• Contributions to the Compensation Fund by registrants must be made -
✓✓ANSWER: Twice a year (at a six-month interval)
• A client buys a vacation package from ABC Tours on May 1. The departure date
is June 15. ABC Tours pays the travel wholesaler on May 8. On which date must
the travel wholesaler produce the tickets, vouchers, itinerary, and other related
documents for the travel agent? -✓✓ANSWER: June 1 (14 days before departure)
• Define Travel Agent: -✓✓ANSWER: A person who sells, to consumers, travel
services provided by another person
• All newspaper advertisements must include the following information: -
✓✓ANSWER: Business name, address, and TICO registration number
• According to the Travel Industry Act, 2002, a travel agent does NOT have to
inform a client before booking... -✓✓ANSWER: That some days can be cloudy,
even in a sun destination
, • Sally Rosa purchases a package tour from ABC agency that includes a return
business flight. The airline end supplier becomes bankrupt during Sally's trip and
she is stranded at the destination. She purchases a business class flight home and
then makes a claim on the Compensation Fund. Will her claim for reimbursement
of the flight home be successful? -✓✓ANSWER: Yes, because the Fund will cover
only the value of the unused portion of the original ticket
• T/F: The Fund will NOT reimburse travel agents for any commissions, any service
charge owing on the travel services purchased by the customer, or travel services
purchased through an Alberta travel agency -✓✓ANSWER: True
• The best description of Ontario's Travel Industry Act, 2002, is that it... -
✓✓ANSWER: Sets down the rules under which travel retailers and travel
wholesalers must operate in Ontario
• The phrase: "to promote a fair and informed marketplace where consumers can
be confident in their travel purchases" is the: -✓✓ANSWER: Mission/vision
statement of TICO
• Which is NOT a Force Majeure?
- Floods
- Hurricanes
- Riots
- Mechanical -✓✓ANSWER: Mechanical
• ABC, a wholesaler, has been selling XYZ Resort since the resort opened in 1965.
ABC still puts a photograph of the resort from 1965 in the brochure to show off
