CHIA CERTIFICATION TEST BANK
QUESTIONS WITH VERIFIED ANSWERS
FULL REVIEW
●● Which is a true statement about Parent Companies?
Answer: Parent companies are the related chains that have changed over
time
●● What are the three different operation types?
Answer: Chain Management, Franchise, Independent
●● Which is a true statement about independent hotels?
Answer: Independent hotels are not affiliated with a specific chain
●● Which is a true statement about Management Companies?
Answer: Management companies have contracts where they receive
payment for their services and/or some portion of profits
●● Which is a true statement regarding geographic categorization?
Answer: STR uses the UNWTO definitions when it comes to
recognizing countries
,●● Which is a true statement regarding markets?
Answer: No market will ever cross country boundaries
●● In descending order of geographic size, which option below is
correct?
Answer: Continent
Sub-Continent
Country
Market
Sub-market
●● Which two geographic categories are the most important for a hotel
GM?
Answer: Market and Sub-market
●● Markets and submarkets are created based on what two determining
factors?
Answer: Number of hotels and participation
●● Which is a true statement regarding sub-markets?
Answer: A sub-market may represent a small city in a rural market
, ●● Changes to how Markets and Sub-markets are geographically
defined are made how often?
Answer: Annually
●● Which two non-geographic categories are the most important for a
hotel GM?
Answer: Scale and Class
●● How many Scale categories are there compared to Class categories?
Answer: 7 Scale categories and 6 Class categories
●● Which one of the following is an accurate statement regarding Scale
and Class groups and a single chain?
Answer: A Ritz Carlton hotel will always be in the same Scale and Class
groups in every country throughout the world
●● Which one of the following is an accurate statement regarding Class
groups?
Answer: Independent hotels are slotted into Class groups based upon the
ADR of the independent hotel compared to the chain hotels in the same
market
●● Which one of the following is NOT a Location Category used by the
hotel industry?
QUESTIONS WITH VERIFIED ANSWERS
FULL REVIEW
●● Which is a true statement about Parent Companies?
Answer: Parent companies are the related chains that have changed over
time
●● What are the three different operation types?
Answer: Chain Management, Franchise, Independent
●● Which is a true statement about independent hotels?
Answer: Independent hotels are not affiliated with a specific chain
●● Which is a true statement about Management Companies?
Answer: Management companies have contracts where they receive
payment for their services and/or some portion of profits
●● Which is a true statement regarding geographic categorization?
Answer: STR uses the UNWTO definitions when it comes to
recognizing countries
,●● Which is a true statement regarding markets?
Answer: No market will ever cross country boundaries
●● In descending order of geographic size, which option below is
correct?
Answer: Continent
Sub-Continent
Country
Market
Sub-market
●● Which two geographic categories are the most important for a hotel
GM?
Answer: Market and Sub-market
●● Markets and submarkets are created based on what two determining
factors?
Answer: Number of hotels and participation
●● Which is a true statement regarding sub-markets?
Answer: A sub-market may represent a small city in a rural market
, ●● Changes to how Markets and Sub-markets are geographically
defined are made how often?
Answer: Annually
●● Which two non-geographic categories are the most important for a
hotel GM?
Answer: Scale and Class
●● How many Scale categories are there compared to Class categories?
Answer: 7 Scale categories and 6 Class categories
●● Which one of the following is an accurate statement regarding Scale
and Class groups and a single chain?
Answer: A Ritz Carlton hotel will always be in the same Scale and Class
groups in every country throughout the world
●● Which one of the following is an accurate statement regarding Class
groups?
Answer: Independent hotels are slotted into Class groups based upon the
ADR of the independent hotel compared to the chain hotels in the same
market
●● Which one of the following is NOT a Location Category used by the
hotel industry?
