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Chia Certification Comprehensive Exam Questions And Correct Answers Study Guide

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Institution CHIA CERTIFICATION
Course CHIA CERTIFICATION
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CHIA CERTIFICATION COMPREHENSIVE EXAM QUESTIONS AND CORRECT ANSWERS STUDY GUIDE

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CHIA CERTIFICATION COMPREHENSIVE
EXAM QUESTIONS AND CORRECT
ANSWERS STUDY GUIDE

●● Occupancy
Answer: rooms sold (demand)/rooms available (supply)


●● ADR
Answer: revenue/rooms sold (demand)


●● RevPAR
Answer: revenue/rooms available (supply)


●● comp set
Answer: group of similar properties that you average and use as a
benchmark


●● index number
Answer: property / comp set * 100


●● how to read an index number
Answer: 101 = better (property), 100 = same, 99 = worse

, ●● parent company
Answer: group of multiple chains


●● asset management company
Answer: Represents the owner in the operation of a hotel


●● management company
Answer: An organization that operates a hotel for a fee. Sometimes
called a "contract company"


●● 3 different operation types
Answer: Corporate/chain managed, Franchise, Independent


●● soft brands
Answer: affiliation with companies but still unique


●● geographic categories
Answer: World, Continent, Sub-Continent, Country


●● the continent definition comes from
Answer: UNWTO

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