IAHSS Basic Officer Certification Exam Questions and Verified Answers 2026/27 Graded
A+
Which of the following is NOT one of the classifications of healthcare organizations discussed in
this chapter? (begin chapter 1) - Individual Healthcare
Which of the following is NOT a risk issue for healthcare? - Mostly female staff
Which of the following is usually at the top of the organizational chart? - Board of
Directors
Which of the following statements best describes employees? - All staff directly employed
by the facility
Security uses senior management's endorsement to build what kind of program? - Strong
and effective
How should friendships and interpersonal relationships between security officers and staff
members from other departments be treated? (begin chapter 2) - Encouraged, but security
staff educated about ethics and avoiding favoritism.
Which of the following allows a department to assess its cost effectiveness within an
organization? - Benchmarking
, What should the most primary overriding concern of any security department be? - The
safety and well-being of anyone in the facility.
Which of the following are skills a security professional should have and use at all times? -
All of the above (Good observation skills, good comm skills, tolerance)
Why are vendors potentially a high security risk to a healthcare facility? - Vendors often
have access to sensitive areas yet staff of the healthcare organization may know very little about
vendors' backgrounds.
In the patient and family centered care philosophy, who determines which individuals are part of
the patient's family? - The patient, provided he or she is developmentally mature and
competent to do so.
Which of the following is NOT an example of an external customer? (begin chapter 3) -
Employees
Which of the following does NOT help the security uniform communicate an appropriate
message to the public? - Wearing the uniform shirt untucked.
Which of the following is NOT an example of undesirable behavior and demeanor in a security
officer? - Confidence
What is the relationship between employees and management sometimes called? -
Employee relations
A+
Which of the following is NOT one of the classifications of healthcare organizations discussed in
this chapter? (begin chapter 1) - Individual Healthcare
Which of the following is NOT a risk issue for healthcare? - Mostly female staff
Which of the following is usually at the top of the organizational chart? - Board of
Directors
Which of the following statements best describes employees? - All staff directly employed
by the facility
Security uses senior management's endorsement to build what kind of program? - Strong
and effective
How should friendships and interpersonal relationships between security officers and staff
members from other departments be treated? (begin chapter 2) - Encouraged, but security
staff educated about ethics and avoiding favoritism.
Which of the following allows a department to assess its cost effectiveness within an
organization? - Benchmarking
, What should the most primary overriding concern of any security department be? - The
safety and well-being of anyone in the facility.
Which of the following are skills a security professional should have and use at all times? -
All of the above (Good observation skills, good comm skills, tolerance)
Why are vendors potentially a high security risk to a healthcare facility? - Vendors often
have access to sensitive areas yet staff of the healthcare organization may know very little about
vendors' backgrounds.
In the patient and family centered care philosophy, who determines which individuals are part of
the patient's family? - The patient, provided he or she is developmentally mature and
competent to do so.
Which of the following is NOT an example of an external customer? (begin chapter 3) -
Employees
Which of the following does NOT help the security uniform communicate an appropriate
message to the public? - Wearing the uniform shirt untucked.
Which of the following is NOT an example of undesirable behavior and demeanor in a security
officer? - Confidence
What is the relationship between employees and management sometimes called? -
Employee relations
