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EPIC TEST EXAM QUESTIONS AND ANSWERS
PRACTICE QUESTIONS WITH SOLUTIONS AND
NEWEST 2026-2027 | ALREADY GRADED A+
Which record stores information about the person responsible for the balance
on charges? - ANSWER-Guarantor
When creating a coverage record in the system, you must choose the correct
____________ and ____________ listed on the subscriber's insurance card. -
ANSWER-plan;ID
True or False: A patient can have more than one guarantor account. -
ANSWER-True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - ANSWER-A,B,C
When you are entering subscriber information for a new coverage, which button can you
click to save you time if the patient and the subscriber have the same addresses? -
ANSWER-Pull Info
True or False: When you schedule a walk-in appointment, the system automatically
selects the first available time slot for the physician – ANSWER-True
You are updating a patient's registration information. That patient hands you her
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new insurance card. You look for the insurance in the system but can't find it.
What should you do?
A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search – ANSWER-C
Which of the following payment types can be partially refunded using the POS
Refund module?
A)Check
B)Credit Card
C)Cash - ANSWER-Cash
True or False: The front desk user can use the POS Refund module to issue a
refund from a last week's visit. - ANSWER-False
True or False: It is possible to refund payments collected at the front desk the
same day they are collected. - ANSWER-True
What is the purpose of counting the number of bills and recording the check and
their amounts? - ANSWER-Double checking money in system with money in
drawer.
Which button automatically matches the money you recorded from your cash
drawer with the money posted in the system? - ANSWER-Select All
Charges go through the Charge router
A)Charge Router Charge Entry
EPIC TEST EXAM QUESTIONS AND ANSWERS
PRACTICE QUESTIONS WITH SOLUTIONS AND
NEWEST 2026-2027 | ALREADY GRADED A+
Which record stores information about the person responsible for the balance
on charges? - ANSWER-Guarantor
When creating a coverage record in the system, you must choose the correct
____________ and ____________ listed on the subscriber's insurance card. -
ANSWER-plan;ID
True or False: A patient can have more than one guarantor account. -
ANSWER-True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - ANSWER-A,B,C
When you are entering subscriber information for a new coverage, which button can you
click to save you time if the patient and the subscriber have the same addresses? -
ANSWER-Pull Info
True or False: When you schedule a walk-in appointment, the system automatically
selects the first available time slot for the physician – ANSWER-True
You are updating a patient's registration information. That patient hands you her
, 2|Page
new insurance card. You look for the insurance in the system but can't find it.
What should you do?
A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search – ANSWER-C
Which of the following payment types can be partially refunded using the POS
Refund module?
A)Check
B)Credit Card
C)Cash - ANSWER-Cash
True or False: The front desk user can use the POS Refund module to issue a
refund from a last week's visit. - ANSWER-False
True or False: It is possible to refund payments collected at the front desk the
same day they are collected. - ANSWER-True
What is the purpose of counting the number of bills and recording the check and
their amounts? - ANSWER-Double checking money in system with money in
drawer.
Which button automatically matches the money you recorded from your cash
drawer with the money posted in the system? - ANSWER-Select All
Charges go through the Charge router
A)Charge Router Charge Entry
