SHRM SCP UPDATED EXAM QUESTIONS
AND CORRECT ANSWERS
●● Balanced scorecard
Answer: a combination of performance measures directed toward the
company's long and short term goals and used as the basis for awarding
incentive pay. help support a clear line of sight from strategic goals to
strategic performance.
●● RIF and restructure considerations
Answer: Structural, technological, financial, and legal issues
●● Consultation competency
Answer: The ability to provide guidance to organizational stakeholders.
●● Due Process
Answer: fair treatment through the normal judicial system, especially as
a citizen's entitlement. laws are to be enforced only through accepted,
codified procedures. It treats every individual according to the same
terms and conditions of the relevant law
●● Benefit needs assessment
,Answer: The purpose of a needs assessment is to decide on a benefits
package that will:
-Match the overall organizational strategies
-Support the organization's mission an vision
-meet employee needs
●● Histogram
Answer: a bar graph depicting a frequency distribution
●● cause and effect diagram
Answer: A decomposition technique that helps trace an undesirable
effect back to its root cause.
●● scatter diagram
Answer: a graph that shows the degree and direction of relationship
between two variables
●● input, process, output
Answer: Describes the structure of an information processing program
or other process. It is the most basic structure for describing a process.
●● Workforce Analysis Process
,Answer: Supply Analysis, Demand Analysis, Gap Analysis, Solution
Analysis
●● CSR Maturity Curve
Answer: compliance (tactical response), integration (integrated into reg
functioning of bus) and transformation (orgs have redefined themselves,
their brand to reflect a commitment to CSR
●● authoritative leader
Answer: inspires employees to follow a vision, facilitates change, and
creates a strongly positive performance climate
●● Best of Breed Approach
Answer: The best-of-breed approach combines modules from various
vendors to create an information system that better meets an
organization's needs than a standard ERP system.
●● Burlington Industries, Inc. v. Ellerth
Answer: U.S. court ruling that distinguished between supervisor
harassment that results in tangible employment action and supervisor
harassment that does not.
●● Faragher v. City of Boca Raton
, Answer: U.S. court ruling that distinguished between supervisor
harassment that results in tangible employment action and supervisor
harassment that does not.
●● Lechmere, Inc. v. NLRB
Answer: 1992 case in which the U.S. Supreme Court ruled that an
employer cannot be compelled to allow nonemployee organizers onto
the business property.
●● Ledbetter v. Goodyear Tire and Rubber Company
Answer: 2007 case in which the U.S. Supreme Court ruled that claims of
sex discrimination in pay under Title VII were not timely because
discrimination charges were not filed with the EEOC within the required
180-day time frame.
●● Dedicated HR
Answer: HR structural alternative that allows organizations with
different strategies in multiple units to apply HR expertise to each unit's
specific strategic needs.
●● ADDIE model
Answer: Analysis
Design
Development
AND CORRECT ANSWERS
●● Balanced scorecard
Answer: a combination of performance measures directed toward the
company's long and short term goals and used as the basis for awarding
incentive pay. help support a clear line of sight from strategic goals to
strategic performance.
●● RIF and restructure considerations
Answer: Structural, technological, financial, and legal issues
●● Consultation competency
Answer: The ability to provide guidance to organizational stakeholders.
●● Due Process
Answer: fair treatment through the normal judicial system, especially as
a citizen's entitlement. laws are to be enforced only through accepted,
codified procedures. It treats every individual according to the same
terms and conditions of the relevant law
●● Benefit needs assessment
,Answer: The purpose of a needs assessment is to decide on a benefits
package that will:
-Match the overall organizational strategies
-Support the organization's mission an vision
-meet employee needs
●● Histogram
Answer: a bar graph depicting a frequency distribution
●● cause and effect diagram
Answer: A decomposition technique that helps trace an undesirable
effect back to its root cause.
●● scatter diagram
Answer: a graph that shows the degree and direction of relationship
between two variables
●● input, process, output
Answer: Describes the structure of an information processing program
or other process. It is the most basic structure for describing a process.
●● Workforce Analysis Process
,Answer: Supply Analysis, Demand Analysis, Gap Analysis, Solution
Analysis
●● CSR Maturity Curve
Answer: compliance (tactical response), integration (integrated into reg
functioning of bus) and transformation (orgs have redefined themselves,
their brand to reflect a commitment to CSR
●● authoritative leader
Answer: inspires employees to follow a vision, facilitates change, and
creates a strongly positive performance climate
●● Best of Breed Approach
Answer: The best-of-breed approach combines modules from various
vendors to create an information system that better meets an
organization's needs than a standard ERP system.
●● Burlington Industries, Inc. v. Ellerth
Answer: U.S. court ruling that distinguished between supervisor
harassment that results in tangible employment action and supervisor
harassment that does not.
●● Faragher v. City of Boca Raton
, Answer: U.S. court ruling that distinguished between supervisor
harassment that results in tangible employment action and supervisor
harassment that does not.
●● Lechmere, Inc. v. NLRB
Answer: 1992 case in which the U.S. Supreme Court ruled that an
employer cannot be compelled to allow nonemployee organizers onto
the business property.
●● Ledbetter v. Goodyear Tire and Rubber Company
Answer: 2007 case in which the U.S. Supreme Court ruled that claims of
sex discrimination in pay under Title VII were not timely because
discrimination charges were not filed with the EEOC within the required
180-day time frame.
●● Dedicated HR
Answer: HR structural alternative that allows organizations with
different strategies in multiple units to apply HR expertise to each unit's
specific strategic needs.
●● ADDIE model
Answer: Analysis
Design
Development
