LAFORGE, ISBN;13, 9780357901380, ALL
CHAPTERS COVERED, WITH UPGRADED LATEST
EDITION WITH CORRECT ANSWERS
## Chapters 1 – 10
---
**1. All order-getters are also pioneers and all pioneers are also order-getters.**
a. True
b. False
**Correct Answer: b. False**
---
**2. The three phases of the sales process are initiating, developing, and enhancing customer
relationships.**
a. True
b. False
**Correct Answer: a. True**
, ---
**3. As a salesperson at Solari, Michi is expected to identify customers but is not responsible for
generating revenue.**
a. True
b. False
**Correct Answer: b. False**
---
**4. Order-takers are not too involved in creative selling.**
a. True
b. False
**Correct Answer: a. True**
---
**5. In the business-to-business sector, buyers are increasingly sharing their opinions, identifying
problems, and asking for vendor recommendations via Twitter and LinkedIn.**
a. True
b. False
**Correct Answer: a. True**