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NUR 180 Final Exam Study Guide Questions and Answers | 2026/2027 Updated | 100% Graded + Therapeutic communication - Goal: build trust, gather information, decrease anxiety, promote coping, and help the patient express feelings. Best techniques: ope

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NUR 180 Final Exam Study Guide Questions and Answers | 2026/2027 Updated | 100% Graded + Therapeutic communication - Goal: build trust, gather information, decrease anxiety, promote coping, and help the patient express feelings. Best techniques: open-ended questions, silence, active listening, reflection, restating, clarification, focusing, exploring, offering self, making observations, and presenting reality. Reflection directs the patient's feelings/questions back to them: "What do you think would help?" Restating repeats the main idea. Clarification checks meaning. Use silence when a patient needs time to think or is grieving. Do not rush to fill every quiet moment. With psychosis, acknowledge feelings without validating the false belief or perceptio

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