Page 1 of 46
ISA UTILITY SPECIALIST (CHAPTERS 1 – 7 ) EXAM
PREPARATION NEWEST 2026-2027 WITH COMPLETE
QUESTIONS AND CORRECT DETAILED ANSWERS |
BRAND NEW VERSION | ALREADY A+ GRADED
Where should the final cut be made for proper utility pruning? - ANSWER-just outside
of the branch bark ridge and the branch collar
A vegetation management scheduling unit may be an entire __________ or a
__________ __________. - ANSWER-circuit;
geographical area
2 examples of protective equipment: - ANSWER-circuit breakers lightning
receptors
On a storm site, cutting should not begin until all risks have been assessed & the
__________ approach has been decided & adopted. - ANSWER-safest
Actively __________ can facilitate understanding a customer's perceptions and
demonstrate the utility representative's sincere interest in a customer. -
ANSWER-listening
As clearance work progresses, __________ between crews & dispatcher is critically
important to determine locations of downed or damaged lines. -
ANSWER-communication
__________ negotiation uses the best aspects from both hard & soft bargaining.
- ANSWER-interest-based
,Page 2 of 46
In the U.S., enforcement of safety work rules resides with: - ANSWER-
Occupational Safety & Health Administration
(OSHA)
Utility pruning is the pruning of trees located in the vicinity of power lines for the
purpose of __________ __________ __________. - ANSWER-ensuring
reliable service
A comprehensive vegetation management program should be __________ rather
than reactive, & based on principals of __________ vegetation
management. - ANSWER-
proactive;
integrated
What is a volt? - ANSWER-a unit of electrical force
Major storms or __________ weather events are the usual cause of power outages
over large areas. - ANSWER-catastrophic
Without __________, messages can have multiple meanings. - ANSWER- context
ISA BMPs provide a practical guide for implementing __________ __________. -
ANSWER-industry standards
Electrical resistance determines how much __________ is required to move
electricity along a conductor and is measured in __________. - ANSWERenergy;
ohms
When communicating, a person's experience & __________ will influence how the
person reacts. - ANSWER-perceptions
,Page 3 of 46
Crew mobilization for a storm event is much more rapid from a __________ status.
- ANSWER-standby
NERC standards are specific to what line voltages? - ANSWER-200 kV & above
An important first step in any vegetation management program should be to asses
system conditions, which is often done through an __________. -
ANSWER-inventory
Which type of cuts are less unacceptable? - ANSWER-internodal cuts
(e.g. topping)
A worker neglecting to wear cut-resistant chaps while operating a chainsaw is
committing an unsafe __________, while an employer failing to provide chaps is
creating an unsafe __________. - ANSWER-act;
condition
A conductor carrying more than __________ volts would be considered a
NERC line. - ANSWER-200,000
Communication is both verbal & nonverbal. When a customer is confronted with
contradictory information, the person will usually believe the __________
message. - ANSWER-nonverbal
Voluntary safety standards for pruning, trimming, repairing, maintaining & removing
trees, & cutting brush: - ANSWER-ANSI Z133
NERC standards require the reporting of all tree caused outages by
__________ categories - ANSWER-three
, Page 4 of 46
A traditional cycle will schedule maintenance __________ trees grow into conductors.
- ANSWER-before
Which type of cuts are more acceptable? - ANSWER-nodal cuts
(e.g. drop-crotch, thinning)
The __________-__________ rule suggests that workers should take time before
starting a job to check for potentially unsafe conditions & discuss them. -
ANSWERtwo-minute
According to ANSI Z133, the minimum approach distance for persons other than
qualified line-clearance arborists for 50 kV & less is __________. -
ANSWER-10 feet
Trees growing into contact with a single-phase distribution conductor pose
__________ threat of a tree-ground fault. - ANSWER-little
An energized wire or conductor in a circuit is also known as a __________. -
ANSWER-phase
Fast-growing, problem species are sometimes known as __________
__________. - ANSWER-cycle busters
Flush cuts damage which tissues? - ANSWER-the trunk
Clearing for a new distribution line is likely to be paid for by a __________ budget.
- ANSWER-capital
Surface temperatures at the point of contact with high voltage can reach
__________ degrees F. - ANSWER-1,000
ISA UTILITY SPECIALIST (CHAPTERS 1 – 7 ) EXAM
PREPARATION NEWEST 2026-2027 WITH COMPLETE
QUESTIONS AND CORRECT DETAILED ANSWERS |
BRAND NEW VERSION | ALREADY A+ GRADED
Where should the final cut be made for proper utility pruning? - ANSWER-just outside
of the branch bark ridge and the branch collar
A vegetation management scheduling unit may be an entire __________ or a
__________ __________. - ANSWER-circuit;
geographical area
2 examples of protective equipment: - ANSWER-circuit breakers lightning
receptors
On a storm site, cutting should not begin until all risks have been assessed & the
__________ approach has been decided & adopted. - ANSWER-safest
Actively __________ can facilitate understanding a customer's perceptions and
demonstrate the utility representative's sincere interest in a customer. -
ANSWER-listening
As clearance work progresses, __________ between crews & dispatcher is critically
important to determine locations of downed or damaged lines. -
ANSWER-communication
__________ negotiation uses the best aspects from both hard & soft bargaining.
- ANSWER-interest-based
,Page 2 of 46
In the U.S., enforcement of safety work rules resides with: - ANSWER-
Occupational Safety & Health Administration
(OSHA)
Utility pruning is the pruning of trees located in the vicinity of power lines for the
purpose of __________ __________ __________. - ANSWER-ensuring
reliable service
A comprehensive vegetation management program should be __________ rather
than reactive, & based on principals of __________ vegetation
management. - ANSWER-
proactive;
integrated
What is a volt? - ANSWER-a unit of electrical force
Major storms or __________ weather events are the usual cause of power outages
over large areas. - ANSWER-catastrophic
Without __________, messages can have multiple meanings. - ANSWER- context
ISA BMPs provide a practical guide for implementing __________ __________. -
ANSWER-industry standards
Electrical resistance determines how much __________ is required to move
electricity along a conductor and is measured in __________. - ANSWERenergy;
ohms
When communicating, a person's experience & __________ will influence how the
person reacts. - ANSWER-perceptions
,Page 3 of 46
Crew mobilization for a storm event is much more rapid from a __________ status.
- ANSWER-standby
NERC standards are specific to what line voltages? - ANSWER-200 kV & above
An important first step in any vegetation management program should be to asses
system conditions, which is often done through an __________. -
ANSWER-inventory
Which type of cuts are less unacceptable? - ANSWER-internodal cuts
(e.g. topping)
A worker neglecting to wear cut-resistant chaps while operating a chainsaw is
committing an unsafe __________, while an employer failing to provide chaps is
creating an unsafe __________. - ANSWER-act;
condition
A conductor carrying more than __________ volts would be considered a
NERC line. - ANSWER-200,000
Communication is both verbal & nonverbal. When a customer is confronted with
contradictory information, the person will usually believe the __________
message. - ANSWER-nonverbal
Voluntary safety standards for pruning, trimming, repairing, maintaining & removing
trees, & cutting brush: - ANSWER-ANSI Z133
NERC standards require the reporting of all tree caused outages by
__________ categories - ANSWER-three
, Page 4 of 46
A traditional cycle will schedule maintenance __________ trees grow into conductors.
- ANSWER-before
Which type of cuts are more acceptable? - ANSWER-nodal cuts
(e.g. drop-crotch, thinning)
The __________-__________ rule suggests that workers should take time before
starting a job to check for potentially unsafe conditions & discuss them. -
ANSWERtwo-minute
According to ANSI Z133, the minimum approach distance for persons other than
qualified line-clearance arborists for 50 kV & less is __________. -
ANSWER-10 feet
Trees growing into contact with a single-phase distribution conductor pose
__________ threat of a tree-ground fault. - ANSWER-little
An energized wire or conductor in a circuit is also known as a __________. -
ANSWER-phase
Fast-growing, problem species are sometimes known as __________
__________. - ANSWER-cycle busters
Flush cuts damage which tissues? - ANSWER-the trunk
Clearing for a new distribution line is likely to be paid for by a __________ budget.
- ANSWER-capital
Surface temperatures at the point of contact with high voltage can reach
__________ degrees F. - ANSWER-1,000
