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Publix Mission -ANSWER-Our Mission at Publix is to be the premier
quality food retailer in the world.
5 Mission Commitments -ANSWER-Focus on Customer Value;
Intolerance of Waste; Dedication to dignity, value, and employment
security; devotion to stewardship of stockholders; involvement as
citizens in the community.
What is an important part of food safety in the Publix Deli?
A. Proper food handling and hygiene
B. Leaving refrigerated foods at room temperature
C. Reusing contaminated utensils
D. Ignoring sanitation procedures
Correct Answer: A — Proper food handling and hygiene
Explanation: Publix states that food-safety training for associates
handling fresh foods in departments including the Deli covers proper
,handling, hygiene, storage, cleaning and sanitation, and pest
management.
Why is proper hand hygiene important when working with deli foods?
A. It improves the appearance of packaging
B. It helps prevent contamination of food
C. It makes food cook faster
D. It eliminates the need for cleaning surfaces
Correct Answer: B — It helps prevent contamination of food
Explanation: Hands can transfer microorganisms to food and food-
contact surfaces. Proper hand hygiene is therefore an important part of
preventing food contamination.
What should an associate do when a food-contact surface needs
cleaning and sanitizing?
A. Continue using it without action
B. Follow the applicable cleaning and sanitizing procedure
C. Wipe it with a dry towel only
D. Cover it with packaging
,Correct Answer: B — Follow the applicable cleaning and sanitizing
procedure
Explanation: Food-contact surfaces must be maintained according to
applicable food-safety procedures. Cleaning removes soil and residue,
while sanitizing reduces microorganisms to appropriate levels.
Why is temperature control important for deli foods?
A. It helps control the growth of harmful microorganisms
B. It changes the color of packaging
C. It eliminates allergens
D. It replaces sanitation
Correct Answer: A — It helps control the growth of harmful
microorganisms
Explanation: Temperature control is a key food-safety measure. Foods
that require refrigeration should be maintained under the applicable
temperature requirements, and employees should follow store
procedures for monitoring and documenting temperatures.
, What should an associate do if a customer asks about an ingredient or
allergen?
A. Guess
B. Give an answer based on appearance
C. Verify the information using an appropriate reliable source
D. Tell the customer that ingredients do not matter
Correct Answer: C — Verify the information using an appropriate
reliable source
Explanation: Employees should not guess about allergens or
ingredients. Publix provides nutrition and ingredient/allergen resources
and notes that customers can seek guidance from its dietitians.
What is cross-contamination?
A. Moving food from one shelf to another
B. Transferring harmful microorganisms from one food or surface to
another
C. Changing a product label
D. Rotating inventory