Human Resource Management (HRM) The policies, practices, and systems that influence
employees' behavior, attitudes, and performance.
Human Capital An organization's employees in terms of their training,
experience, judgment, intelligence, relationships, and
insight.
Sustainable Competitive Advantage When an organization is better than competitors at
something and can maintain that advantage over a
sustained period.
Why can human resources create a Human resources can be valuable, rare, difficult to
sustainable competitive advantage? imitate, and have no good substitutes.
High-Performance Work System A system in which technology, organizational structure,
people, and processes work together to give an
organization a competitive advantage.
Major HR Department Responsibilities Analysis/design of work, recruitment/selection,
training/development, performance management,
compensation/benefits, employee relations, personnel
policies, HR information, legal compliance, and support
for strategy.
Job Analysis The process of getting detailed information about jobs.
Job Design The process of defining how work will be performed
and what tasks a given job requires.
Job Analysis vs. Job Design Job analysis gets information ABOUT a job; job design
determines HOW the work will be performed.
Recruitment The process through which an organization seeks
applicants for potential employment.
Stuvia 2026-2027
, Human Resource Management & Employment Law Key Concepts and Legal Frameworks Final Exam
Selection The process by which an organization identifies
applicants with the necessary knowledge, skills,
abilities, and other characteristics to help achieve its
goals.
Recruitment vs. Selection Recruitment attracts applicants; selection chooses
which applicants to hire.
Training and Development Includes orientation, skills training, and career-
development programs.
Performance Management Includes performance measures, performance
appraisals, and discipline.
Compensation and Benefits Includes wages and salaries, incentive pay, insurance,
vacation leave, retirement plans, profit sharing, and
stock plans.
HR Support for Organizational Strategy Includes human resource planning and forecasting,
talent management, and change management.
Ethics Fundamental principles of right and wrong.
Ethical Behavior Behavior that is consistent with fundamental principles
of right and wrong.
Internal Labor Force An organization's workers, including employees and
people who have contracts to work at the organization.
External Labor Market Individuals who are actively seeking employment.
Stuvia 2026-2027