AIC 300 EXAM -CLAIMS IN AN EVOLVING WORLD
|ACTUAL QUESTIONS AND VERIFIED
ANSWERS|BRAND NEW 2026-2027
UPDATE|GRADED A+
Question 1
As a claims representative, Joshua frequently requests proofs of loss and affidavits, and
conducts examinations under oath and recorded statements. Which one of Joshua's sworn
statements is administered by the insurer's attorney at the office of the insurer, attorney,
or court reporter?
A. Affadivit
B. Recorded statement
C. Proof of loss
D. Examination under oath
CORRECT ANSWER
D. Examination under oath
Examination under oath is administered by the attorney for the insurer after notice is
issued to appear at the office of the insurer, attorney, or court reporter.
Question 2
Which one of the following can be applied over time to refine a model to better predict
results?
A. Regression
B. Association rule learning
C. Machine learning
D. Statistics
CORRECT ANSWER
C. Machine learning
1
, Machine learning can be applied over time to refine a model to better predict results.
Question 3
Conor is a claims representative whose supervisor is reviewing his claim status notes. The
supervisor took exception with one of Conor's notes, which read, "The claimant is
obviously lying because his account of how the accident happened keeps changing." The
supervisor should advise Conor that this statement is inappropriate because it is not:
A. Objective
B. Concise
C. Accurate
D. Clear
CORRECT ANSWER
A. Objective
Claim status notes should contain objective comments about the parties, and this
statement is subjective.
Question 4
Leila is conducting a claims investigation and is taking a recorded statement from the
claimant. She wants a simple yes-or-no answer to prevent the interviewee from explaining
the answer further. She asks, "You experienced back pain immediately when you lifted the
box, didn't you?" Leila has asked a(n)
A. Direct Question
B. Leading Question
C. Open-Ended Question
D. Indirect Question
CORRECT ANSWER
B. Leading Question
2
, Question 5
The NAIC model act specifies that its provisions regarding bad-faith claims are to be
enforced by
A. NAIC personnel.
B. Insurer personnel, on the honor system.
C. State insurance departments.
D. The Federal Trade Commission.
CORRECT ANSWER
C. State insurance departments.
The NAIC model act specifies that its provisions regarding bad-faith claims are to be
enforced by state insurance departments.
Question 6
Ida was named in a bad-faith lawsuit as the claims representative who handled the file.
The court dismissed the suit, however, because the statute of limitations had expired. This
means that
A. She was immune to prosecution as an employee.
B. The limits of the policy had been exceeded.
C. There was no basis to pierce the corporate veil.
D. Too much time had expired after the claim concluded.
CORRECT ANSWER
D. Too much time had expired after the claim concluded.
A statute of limitations is a law that stipulates the length of time after an event during
which legal proceedings may be initiated.
Question 7
3
|ACTUAL QUESTIONS AND VERIFIED
ANSWERS|BRAND NEW 2026-2027
UPDATE|GRADED A+
Question 1
As a claims representative, Joshua frequently requests proofs of loss and affidavits, and
conducts examinations under oath and recorded statements. Which one of Joshua's sworn
statements is administered by the insurer's attorney at the office of the insurer, attorney,
or court reporter?
A. Affadivit
B. Recorded statement
C. Proof of loss
D. Examination under oath
CORRECT ANSWER
D. Examination under oath
Examination under oath is administered by the attorney for the insurer after notice is
issued to appear at the office of the insurer, attorney, or court reporter.
Question 2
Which one of the following can be applied over time to refine a model to better predict
results?
A. Regression
B. Association rule learning
C. Machine learning
D. Statistics
CORRECT ANSWER
C. Machine learning
1
, Machine learning can be applied over time to refine a model to better predict results.
Question 3
Conor is a claims representative whose supervisor is reviewing his claim status notes. The
supervisor took exception with one of Conor's notes, which read, "The claimant is
obviously lying because his account of how the accident happened keeps changing." The
supervisor should advise Conor that this statement is inappropriate because it is not:
A. Objective
B. Concise
C. Accurate
D. Clear
CORRECT ANSWER
A. Objective
Claim status notes should contain objective comments about the parties, and this
statement is subjective.
Question 4
Leila is conducting a claims investigation and is taking a recorded statement from the
claimant. She wants a simple yes-or-no answer to prevent the interviewee from explaining
the answer further. She asks, "You experienced back pain immediately when you lifted the
box, didn't you?" Leila has asked a(n)
A. Direct Question
B. Leading Question
C. Open-Ended Question
D. Indirect Question
CORRECT ANSWER
B. Leading Question
2
, Question 5
The NAIC model act specifies that its provisions regarding bad-faith claims are to be
enforced by
A. NAIC personnel.
B. Insurer personnel, on the honor system.
C. State insurance departments.
D. The Federal Trade Commission.
CORRECT ANSWER
C. State insurance departments.
The NAIC model act specifies that its provisions regarding bad-faith claims are to be
enforced by state insurance departments.
Question 6
Ida was named in a bad-faith lawsuit as the claims representative who handled the file.
The court dismissed the suit, however, because the statute of limitations had expired. This
means that
A. She was immune to prosecution as an employee.
B. The limits of the policy had been exceeded.
C. There was no basis to pierce the corporate veil.
D. Too much time had expired after the claim concluded.
CORRECT ANSWER
D. Too much time had expired after the claim concluded.
A statute of limitations is a law that stipulates the length of time after an event during
which legal proceedings may be initiated.
Question 7
3
