Page1 of230
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,Table of Contents
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k k
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Unit 1: Introduction to Health Care
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1. Today’s Health Care k& jl
2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics jl k& jl
4. Communicatingwith the Health Care Team jl k& jl jl
Unit 2: The Patient
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5. Understanding the Patient as a Person k& k& jl k& k&
6. Patient Rights, Ethics, and Laws
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7. Body Structure and Function / Growth and Development
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8. Pain Management, Comfort, Rest, and Sleep
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Unit 3: Safety
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9. Asepsis and Infection Control
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10. Workplace Safetyand Body Mechanics k& jl k&
11. Patient Safety k&
12. Moving, Positioning, and Preventing Falls
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13. Basic Emergency Carek& k&
14. Medication Administration k&
Unit 4: Patient Assessment
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15. Assisting withthe Physical Examination jl jl k&
16. Measuring and Recording Vital Signs jl jl k& k&
17. Obtaining and Monitoring an Electrocardiogram jl jl k& k&
Unit 5: Patient Care and Comfort
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18. Assisting with Admission and Discharge jl k& k& k&
19. Bedmaking and Hygiene jl k&
20. Assisting with Grooming jl k&
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,21. Assisting with Nutrition and Fluids
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22. Assisting with Urinary Elimination
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23. Assisting with Bowel Eliminationjl k& k&
24. Assisting with Oxygen Needs jl k& k&
Unit 6: Blood and Specimen Collecting and Testing
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25. Blood Collecting and Processing
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26. Specimen Collectingand Testing k& k&
Unit 7: Surgery and Immobility
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27. Care of the Surgical Patient
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28. Heat and Cold Applications
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29. Care of Wounds and Pressure Ulcers
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30. Rehabilitativeand Restorative Care k& k&
Unit 8: Special Care Concerns and Settings
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31. Care of Women and Children
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32. Caring for the Older Adult
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33. Caring for Patients with Mental Health Needs
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34. Caring for Patients with Chronic Conditions
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35. End-of-Life Care k&
Page3 of230
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, Chapter 01: Today’s Healthcare k& k& k&
MULTIPLE CHOICE k&
1. Which of thefollowing must the patientcaretechnician(PCT) recognize regarding thehealthcare deli
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very system?
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a. It includes all states.
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b. It affects the illness of patients.
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c. Insurance companies arenot involved. k& k& jl
d. Themajor goalisto achieveoptimal levels of healthcare. k& k& k& k& k&
CORRECTANSWER: D k&
The PCT must recognize that in the healthcare delivery system, the major goalis to achieve optimal levels of
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&h ealthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with
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hea lthcare in a specified geographic area. Insurance companies do have involvement in the healthcare sy
k& k& k& k& k& k& k& k& k& k& k& k& jl k& k & k&
stem. T he illness of patients is not necessarily affected by the healthcare system.
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OBJ: k & 1
2. What is required by the healthcare teamto identify the needs of a patient and to design care to meet thos
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e needs?
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a. Thewhite board k&
b. The nurse’s notes k& k&
c. Thephysician’s order sheet jl k&
d. An individualizedcare plan
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k& CORRECT ANSWER: D k& k&
An individualized care plan involves all healthcare workers and outlines care to meet the needs of the indiv
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id ual patient. The white board, physician’s order sheet, and nurse’s notes do not identifythe needs of the pa
k& k& k& k& k& k& k& k& k& k& k& k& k& jl k& jl k& k&
tient nor are they designed to assist all members of the healthcare team to meet those needs.
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OBJ: k & 3
3. Howdoes an interdisciplinary approach topatient treatment enhancecare?
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a. By improving efficiency of care
k& k& k& k&
Page4 of230 jl
k&
,Table of Contents
&
k k
&
Unit 1: Introduction to Health Care
k& k& k& jl k&
1. Today’s Health Care k& jl
2. The Role of the Patient Care Technician
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3. Professionalism and Work Ethics jl k& jl
4. Communicatingwith the Health Care Team jl k& jl jl
Unit 2: The Patient
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5. Understanding the Patient as a Person k& k& jl k& k&
6. Patient Rights, Ethics, and Laws
jl k& k& k&
7. Body Structure and Function / Growth and Development
k& k& jl k& k& jl k&
8. Pain Management, Comfort, Rest, and Sleep
jl k& k& k& k&
Unit 3: Safety
k& k&
9. Asepsis and Infection Control
k& jl jl
10. Workplace Safetyand Body Mechanics k& jl k&
11. Patient Safety k&
12. Moving, Positioning, and Preventing Falls
k& k& jl k&
13. Basic Emergency Carek& k&
14. Medication Administration k&
Unit 4: Patient Assessment
k& k& jl
15. Assisting withthe Physical Examination jl jl k&
16. Measuring and Recording Vital Signs jl jl k& k&
17. Obtaining and Monitoring an Electrocardiogram jl jl k& k&
Unit 5: Patient Care and Comfort
k& k& jl k& jl
18. Assisting with Admission and Discharge jl k& k& k&
19. Bedmaking and Hygiene jl k&
20. Assisting with Grooming jl k&
Page2 of230
jl
,21. Assisting with Nutrition and Fluids
jl k& jl jl
22. Assisting with Urinary Elimination
jl k& k&
23. Assisting with Bowel Eliminationjl k& k&
24. Assisting with Oxygen Needs jl k& k&
Unit 6: Blood and Specimen Collecting and Testing
k& k& jl jl k& jl jl
25. Blood Collecting and Processing
jl jl jl
26. Specimen Collectingand Testing k& k&
Unit 7: Surgery and Immobility
k& k& k& jl
27. Care of the Surgical Patient
k& k& jl jl
28. Heat and Cold Applications
jl jl jl
29. Care of Wounds and Pressure Ulcers
k& k& k& jl k&
30. Rehabilitativeand Restorative Care k& k&
Unit 8: Special Care Concerns and Settings
k& k& k& jl jl k&
31. Care of Women and Children
k& k& k& jl
32. Caring for the Older Adult
jl k& k& k&
33. Caring for Patients with Mental Health Needs
jl k& jl jl jl k&
34. Caring for Patients with Chronic Conditions
jl k& jl jl k&
35. End-of-Life Care k&
Page3 of230
k&
, Chapter 01: Today’s Healthcare k& k& k&
MULTIPLE CHOICE k&
1. Which of thefollowing must the patientcaretechnician(PCT) recognize regarding thehealthcare deli
jl k& k& jl k& k& k& k& k&
very system?
k& k&
a. It includes all states.
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b. It affects the illness of patients.
k& jl k& k& k&
c. Insurance companies arenot involved. k& k& jl
d. Themajor goalisto achieveoptimal levels of healthcare. k& k& k& k& k&
CORRECTANSWER: D k&
The PCT must recognize that in the healthcare delivery system, the major goalis to achieve optimal levels of
k& k& jl k& k& k& k& k& k& k& k& k& jl k& k& k& k& k
&h ealthcare. The healthcare system consists of a network of agencies, facilities, and providers involved with
k& k& k& k& k& k& k& jl k& k& k& k& k& k& jl
hea lthcare in a specified geographic area. Insurance companies do have involvement in the healthcare sy
k& k& k& k& k& k& k& k& k& k& k& k& jl k& k & k&
stem. T he illness of patients is not necessarily affected by the healthcare system.
k& k& k& k& k& k& k& k& k& jl k& k& k&
OBJ: k & 1
2. What is required by the healthcare teamto identify the needs of a patient and to design care to meet thos
k& k& k& k& k& k& jl k& k& k& k& jl k& jl jl jl k& k& jl k&
e needs?
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a. Thewhite board k&
b. The nurse’s notes k& k&
c. Thephysician’s order sheet jl k&
d. An individualizedcare plan
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k& CORRECT ANSWER: D k& k&
An individualized care plan involves all healthcare workers and outlines care to meet the needs of the indiv
jl k& k& k& k& k& k& k& k& k& k& jl jl k& jl k& k&
id ual patient. The white board, physician’s order sheet, and nurse’s notes do not identifythe needs of the pa
k& k& k& k& k& k& k& k& k& k& k& k& k& jl k& jl k& k&
tient nor are they designed to assist all members of the healthcare team to meet those needs.
k& k& k& k& k& jl k& k& k& k& jl k& jl k& k& jl
OBJ: k & 3
3. Howdoes an interdisciplinary approach topatient treatment enhancecare?
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a. By improving efficiency of care
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Page4 of230 jl
