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AMCA Medical Assistant Certification | Study Guide, Practice Questions & Exam Review

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Prepare for the AMCA Medical Assistant Certification exam with a comprehensive study resource covering essential clinical, administrative, and patient-care concepts. This guide is designed to help medical assistant students organize their review, reinforce important terminology, and prepare for certification-related assessments. Review topics such as medical terminology, anatomy and physiology, infection control, vital signs, patient care, pharmacology basics, laboratory procedures, phlebotomy, clinical procedures, administrative responsibilities, medical law and ethics, and professional communication. Practice-style questions can help strengthen recall, build confidence, and identify areas that may require additional study. Use this AMCA Medical Assistant Certification study guide alongside current AMCA resources, course materials, textbooks, instructor guidance, and other approved educational references. It is intended for educational review and certification exam preparation.

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Mr. or Mrs
What is the best way to address an elderly
patient ?
A) Mr. or Mrs
B) Honey or Sweete
C) Last name only
D) First name only


To maintain patient confidentiality

When calling a facility to schedule a patient,
what is the most important factor to
remember?
A) To get off the phone as quickly as
possible
B) To get the most convenient appointment
possible
c) To maintain patient confidentiality
D) To discuss the patients limitations
regarding diagnosis



15
After how many minutes after a patient has
missed an appointment, should the medical
assistant call to reschedule?
A) 5
B) 15
C) 25
D) 30


Cluster booking
Which it the following scheduling methods
books several patients around the
A) Cluster booking
в) Stream scheduling
c) Wave scheduling
D) Open appointment scheduling


Rectal
Which temperature site would give the
highest normal values?
A) Rectal
B) Tympanic
c) Oral
D) Armpit


The main reason the patient is seeking care that day.

Which of the following describes the
patient's chief complaint?
A) The main reason the patient is seeking
care that day
B) The most significant finding on the
patient's exam
c) The highest level diagnosis coded
assigned to the patient
D) The issue that takes the longest for the
physician to resolve



Weight of the patient/ size of arm
The selection of one of the three available
blood pressure cuff sized depends on which
of the following criteria?
A) Age of the patient
B) Weight of the patient/ size of the arm
c) Chief complaint
D) Position of the patient


Allergic reaction
What is latex sensitivity a type of?
A) Biologic hazard
B) Chemical hazard
c) Physical hazard
D) Allergic reaction


Sanitization
What is the scrubbing of instruments with
special brushes and detergents to remove
blood, mucous, etc.?
A) Sterilization
B) Disinfection
c) Sanitization
D) Distillation




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Disinfecting
What is the process that involves a soaking
or wiping process and inhibits the activity of
disease-causing organisms?
A) Sanitizing
в) Disinfecting
c) Sterilizing
D) Treating with antiseptics


Sterilization
What is the process used for supplies that
would come in contact with internal body
tissue or an open wound, that involves the
use of heat (steam) and an autoclave?
A) Sterilization
B) Disinfection
c) Sanitizations
D) Surgical Asepsis


Subjective

Your are taking vitals on a patient and they
complain that they have dizziness every
once in a while. What type of symptom is
this?
A) Familial
B) Social
c) Subjective
D) Objective


Clinical procedure
Which procedure that requires patient
intervention should be documented for
patient reference?
A) Clinical procedure
B) Structural procedure
C) Administrative procedure
D) Inter-office procedure


Disease and infection
The immune system protects the body from
which of the following?
A) Low blood sugar
B) Disease and infection
C) Falling and loss of balance
D) Stunted growth and loss of fluid


Administrative
A procedure for filing insurance claims would
be found under which policies section of the
procedure manual?
A) Clinical
B)Structural
c) Administrative
D) Emergency


Circulation, airway, breathing
What is the proper sequence for CPR?
A) Circulation, airway, breathing
B) Airway, breathing, circulation
c) Circulation, breathing, airway
D) Airway, circulation, breathing


Ligature
What is the general term for a surgical
suture?
A) Staple
B) Ligature
c) Needle biopsy
D) Gauge


Scalpel
Which of the following instruments is used to
drain an abscess?
A) Tissue forceps
B) Tenaculum
C) Curette
D) Scalpel




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Incubation
In which Stage of Infection is known as the
time where the pathogen has had time to
grow and establish itself in the body?
A) Prodromal
B) Acute
c) Incubation
D) Convalescent


Client's words
Which of the following is one of the six C's of
charting?
A) Clerical
B) Client's words
C) Consult
D) Counsel


Assistive personnel do not start IV's
An RN asks you to start an IV. Which is
true?
A) Assistive personnel do not start IV's
B) The RN must supervise your work
c) Your must be trained to start IVs
D) You must know whey the person needs
the IV


Communicate your concerns to the nurse

You decide to refuse a task. What should
you do?
A) Delegate the task to someone else
B) Communicate your concerns to the nurse
c) Ignore the request
D) Talk to the nurse's supervisor



The statistical date of a population, such as age, gender, etc.

Which of the following best defines a
demographic?
A) The neighborhood in which the doctor's
office is located
B) The number of physician's who work in an
office
c) The statistical date of a population, such
as age, gender, etc.
D) The medications prescribed by the
physician



Blood pressure
Which of the following would be appropriate
for free screenings?
A) Blood pressure
B) Physical exams
c) Stress tests
D) Physical exams


Remittent
What type of fever is known as a fluctuating
fever that remains elevated and does not
return to baseline?
A) Fever
B) Intermittent
c) Remittent
D) Continuous


Apnea

Respiration rates can vary if abnormalities
are present. Which type of abnormality is a
temporary complete absence of breathing?
A) Apnea
B) Tachypnea
c) Bradypnea
D) Tachycardia



A record of all monies due to the practice

What is accounts receivable?
A)A record of all monies due to the practice
B) The people the practice owes money to
c) Materials that need to be paid for
D) Accounts in good standing at the bank




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