PERSONAL CARE ASSISTANT FINAL
EXAM WITH ACTUAL
CORRECT QUESTIONS AND VERIFIED
DETAILED ANSWERS|FREQUENTLY
TESTED QUESTIONS AND
SOLUTIONS|NEWEST|GUARANTEED
PASS 2026/2027
Which of the following best describes a difference between working in the home as a home health aide
and working as a nursing assistant in a long-term care facility?
A home health aide has less independence.
A home health aide has more independence.
A home health aide does not have to worry about dealing with the client's family.
A home health aide does not need to communicate with others.
A home health aide has more independence.
Which member of the care team diagnoses disease and prescribes treatment?
Home Health Aide (HHA)
Medical social worker (MSW)
Doctor (MD)
Dietitian (RD)
Doctor (MD)
Which of the following statements is true of clients being a part of the care team?
Clients cannot make their own decisions.
Clients are not care team members.
Clients should not try to make choices about the care they want to receive.
The care team revolves around the client and their condition, treatment, and progress.
The care team revolves around the client and their condition, treatment, and progress.
Which of the following statements is true of a home health aide's responsibilities if an activity is not
listed in the care plan?
The HHA should not perform the activity if it is not listed in the care plan.
The HHA should perform the activity if he or she believes it is best for the client.
The HHA should only perform the activity if the client says he wants it performed.
The HHA should consult other HHAs to see if they would perform the activity.
The HHA should not perform the activity if it is not listed in the care plan.
1|Page
,What is one reason why reporting a client's changes and problems to the supervisor is a very important
role of the home health aide?
The care plan must be updated as the client's condition changes.
Reporting changes is not a task that the HHA performs.
Depending on the client's changes, the HHA can decide if she wants to work that day or not.
The HHA can decide what medication to prescribe for the client's current condition.
The care plan must be updated as the client's condition changes.
A professional relationship between an HHA and a client includes:
Telling the client about problems with the supervisor
Calling the client Dearie and Sweetie to make the client feel good about herself
Letting a client know if the HHA is in a bad mood
Keeping client information confidential
Keeping client information confidential
A client has purchased a special gift for his HHA. How should the HHA respond?
The HHA should refuse the gift but thank the client for thinking of her.
The HHA should accept the gift because she is unsure about her agency's policy on gifts.
The HHA should accept the gift if the client agrees to keep it confidential.
The HHA should refuse the gift and explain that her employer is very unfair about employees accepting
gifts from clients.
The HHA should refuse the gift but thank the client for thinking of her.
What is required of an HHA if he suspects that a client is being abused?
The HHA should call the police to report that the client is being abused.
The HHA should discuss the issue with the client to find out if it is okay for him to report what he
suspects.
The HHA should directly confront the abuser.
The HHA should report it to his supervisor immediately.
The HHA should report it to his supervisor immediately.
What is one way that an HHA can help protect her client's rights?
The HHA can keep a change in the care plan confidential so as not to upset the client.
The HHA can knock and ask permission before entering a client's room.
The HHA can ignore signs of abuse of a client if the client has asked her to ignore them.
The HHA can accept a gift from the client if the client cannot return it to the store.
The HHA can knock and ask permission before entering a client's room.
For home health aides, confidentiality means
Not telling the supervisor about possible abuse of a client
Keeping client information private
Not documenting client problems
Sharing information with the HHA's family
2|Page
,Keeping client information private
With whom can an HHA share a client's protected health information? (PHI)
With the clients brother and sister
With the HHA's parents
With other members of the care team
With the client's children
With other members of the care team
What is one function of the chain of command?
It determines which clients receive more home care visits.
It determines which shift each HHA works
It describes the care plan for each client
It helps protect home health aides and their employers from liability
It helps protect home health aides and their employers from liability
A ________ is a method or way of doing something.
Policy
Procedure
Surveys
Cite
Procedure
One reason that a Health Insurance Portability and Accountability Act (HIPAA) was created is to
Protect privacy of health information
Help adult protective services (APS) monitor care in homes
Give home health aides health insurance coverage
Prevent abuse and neglect of clients
Protect privacy of health information
__________ have to do with the knowledge of right and wrong.
Laws
Ethics
Advance directives
Living wills
Ethics
An example of ethical behavior by an HHA is
Protecting a resident's privacy
Changing the care plan if the HHA believes it is inappropriate for a client
Performing a task outside her scope of practice when a client request that she do so
Accepting a gift from a client for a job well done.
Protecting a resident's privacy
3|Page
, Which of the following is a term for a legal document that designates what kind of care a person wants if
he is unable to make that decision for themselves?
Bill of Rights
Advance Directives
Protect health information
Health Insurance Portability and Accountability Act
Advance Directives
What happens after a doctor refers a patient to home health care and an agency has been chosen and
approved?
The clients checks into the LTCF to be observed before home care begins.
A home health aide visits to get to know the client and family
The home health agency arranges a welcome party for the client.
A staff member from the home health agency performs an assessment of the client's needs.
A staff member from the home health agency performs an assessment of the client's needs.
Which of the following is an example of a barrier to communication?
HHA uses medical terminology with the client.
HHA asks the client to repeat a sentence.
HHA speaks the same language as the client.
HHA speaks clearly using a professional tone of voice.
HHA uses medical terminology with the client
Which of the following statements is true of documentation?
HHAs should document care before it is done if there will not be enough time to do it later
HHAs should document care the next day before starting to work again
HHAs should document care immediately after the visit.
HHAs should let clients help document their own care.
HHAs should document care immediately after the visit.
Which of the following occurrences is considered an incident and requires a report?
The client calls the HHA for help often.
The client yells at a family member.
The client fall but says they are fine afterward.
The HHA arrives late to work.
The client falls but says they are fine afterward.
Which of the following is an example of how the HHA should properly communicate when answering
the phone for a client?
"Klein residents: Tammy Jones, home health aide, speaking."
"What exactly do you need to speak with Mr. Klein about?"
"Mr. Klein is about to have a bed bath, so he cannot talk right now."
"Yes, Mr. Klein's daughter was visiting earlier I think she said she was going shopping at Target this
afternoon. "
4|Page
EXAM WITH ACTUAL
CORRECT QUESTIONS AND VERIFIED
DETAILED ANSWERS|FREQUENTLY
TESTED QUESTIONS AND
SOLUTIONS|NEWEST|GUARANTEED
PASS 2026/2027
Which of the following best describes a difference between working in the home as a home health aide
and working as a nursing assistant in a long-term care facility?
A home health aide has less independence.
A home health aide has more independence.
A home health aide does not have to worry about dealing with the client's family.
A home health aide does not need to communicate with others.
A home health aide has more independence.
Which member of the care team diagnoses disease and prescribes treatment?
Home Health Aide (HHA)
Medical social worker (MSW)
Doctor (MD)
Dietitian (RD)
Doctor (MD)
Which of the following statements is true of clients being a part of the care team?
Clients cannot make their own decisions.
Clients are not care team members.
Clients should not try to make choices about the care they want to receive.
The care team revolves around the client and their condition, treatment, and progress.
The care team revolves around the client and their condition, treatment, and progress.
Which of the following statements is true of a home health aide's responsibilities if an activity is not
listed in the care plan?
The HHA should not perform the activity if it is not listed in the care plan.
The HHA should perform the activity if he or she believes it is best for the client.
The HHA should only perform the activity if the client says he wants it performed.
The HHA should consult other HHAs to see if they would perform the activity.
The HHA should not perform the activity if it is not listed in the care plan.
1|Page
,What is one reason why reporting a client's changes and problems to the supervisor is a very important
role of the home health aide?
The care plan must be updated as the client's condition changes.
Reporting changes is not a task that the HHA performs.
Depending on the client's changes, the HHA can decide if she wants to work that day or not.
The HHA can decide what medication to prescribe for the client's current condition.
The care plan must be updated as the client's condition changes.
A professional relationship between an HHA and a client includes:
Telling the client about problems with the supervisor
Calling the client Dearie and Sweetie to make the client feel good about herself
Letting a client know if the HHA is in a bad mood
Keeping client information confidential
Keeping client information confidential
A client has purchased a special gift for his HHA. How should the HHA respond?
The HHA should refuse the gift but thank the client for thinking of her.
The HHA should accept the gift because she is unsure about her agency's policy on gifts.
The HHA should accept the gift if the client agrees to keep it confidential.
The HHA should refuse the gift and explain that her employer is very unfair about employees accepting
gifts from clients.
The HHA should refuse the gift but thank the client for thinking of her.
What is required of an HHA if he suspects that a client is being abused?
The HHA should call the police to report that the client is being abused.
The HHA should discuss the issue with the client to find out if it is okay for him to report what he
suspects.
The HHA should directly confront the abuser.
The HHA should report it to his supervisor immediately.
The HHA should report it to his supervisor immediately.
What is one way that an HHA can help protect her client's rights?
The HHA can keep a change in the care plan confidential so as not to upset the client.
The HHA can knock and ask permission before entering a client's room.
The HHA can ignore signs of abuse of a client if the client has asked her to ignore them.
The HHA can accept a gift from the client if the client cannot return it to the store.
The HHA can knock and ask permission before entering a client's room.
For home health aides, confidentiality means
Not telling the supervisor about possible abuse of a client
Keeping client information private
Not documenting client problems
Sharing information with the HHA's family
2|Page
,Keeping client information private
With whom can an HHA share a client's protected health information? (PHI)
With the clients brother and sister
With the HHA's parents
With other members of the care team
With the client's children
With other members of the care team
What is one function of the chain of command?
It determines which clients receive more home care visits.
It determines which shift each HHA works
It describes the care plan for each client
It helps protect home health aides and their employers from liability
It helps protect home health aides and their employers from liability
A ________ is a method or way of doing something.
Policy
Procedure
Surveys
Cite
Procedure
One reason that a Health Insurance Portability and Accountability Act (HIPAA) was created is to
Protect privacy of health information
Help adult protective services (APS) monitor care in homes
Give home health aides health insurance coverage
Prevent abuse and neglect of clients
Protect privacy of health information
__________ have to do with the knowledge of right and wrong.
Laws
Ethics
Advance directives
Living wills
Ethics
An example of ethical behavior by an HHA is
Protecting a resident's privacy
Changing the care plan if the HHA believes it is inappropriate for a client
Performing a task outside her scope of practice when a client request that she do so
Accepting a gift from a client for a job well done.
Protecting a resident's privacy
3|Page
, Which of the following is a term for a legal document that designates what kind of care a person wants if
he is unable to make that decision for themselves?
Bill of Rights
Advance Directives
Protect health information
Health Insurance Portability and Accountability Act
Advance Directives
What happens after a doctor refers a patient to home health care and an agency has been chosen and
approved?
The clients checks into the LTCF to be observed before home care begins.
A home health aide visits to get to know the client and family
The home health agency arranges a welcome party for the client.
A staff member from the home health agency performs an assessment of the client's needs.
A staff member from the home health agency performs an assessment of the client's needs.
Which of the following is an example of a barrier to communication?
HHA uses medical terminology with the client.
HHA asks the client to repeat a sentence.
HHA speaks the same language as the client.
HHA speaks clearly using a professional tone of voice.
HHA uses medical terminology with the client
Which of the following statements is true of documentation?
HHAs should document care before it is done if there will not be enough time to do it later
HHAs should document care the next day before starting to work again
HHAs should document care immediately after the visit.
HHAs should let clients help document their own care.
HHAs should document care immediately after the visit.
Which of the following occurrences is considered an incident and requires a report?
The client calls the HHA for help often.
The client yells at a family member.
The client fall but says they are fine afterward.
The HHA arrives late to work.
The client falls but says they are fine afterward.
Which of the following is an example of how the HHA should properly communicate when answering
the phone for a client?
"Klein residents: Tammy Jones, home health aide, speaking."
"What exactly do you need to speak with Mr. Klein about?"
"Mr. Klein is about to have a bed bath, so he cannot talk right now."
"Yes, Mr. Klein's daughter was visiting earlier I think she said she was going shopping at Target this
afternoon. "
4|Page
