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AmericAn college of heAlthcAre executives
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Reference Manual
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ors Examination
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heAlthcAre executives Board of Governors Examination Reference Manual.pdf@@@@@@@@@@@@@@
Board of Governors Examination Reference Manual
Table of Contents
Board Certification Policy Statement…………………………………………………..3
Advancing to Fellow……………………………………………………………………..5
Examination Breakdown………………………………………………………………..8
Knowledge Areas………………………………………………………………………...9
Test Taker Comments………………………………………………………………….23
Study Hints and Tips…………………………………………………………………...26
Mock Questions…………………………………………………………………………27
Scoring Info……………………………………………………………………………..37
Resources………………………………………………………………………………..39
Practice Exam…………………………………………………………………………...40
Practice Exam Key…………………………………………………………………….106
2
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ors Examination
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heAlthcAre executives Board of Governors Examination Reference Manual.pdf@@@@@@@@@@@@@@
American College of Healthcare Executives Policy Statement
Board Certification in Healthcare Management
Statement of the Issue
By providing a credentialing program, a professional society helps the field it serves by
setting standards for competence and excellence and assists the public by providing a
means by which to identify those who have met this standard. Choosing to become
credentialed in healthcare management enables a professional to demonstrate his or her
competence, leadership and commitment to the profession. It also provides evidence of
that individual’s commitment to lifelong learning, management excellence and ethical
conduct.
The American College of Healthcare Executives (ACHE) has a comprehensive,
multifaceted credentialing program. Healthcare executives who successfully meet the
criteria become board certified in healthcare management and are recognized as ACHE
Fellows. With this distinction, Fellows earn the right to use the credential FACHE™
(Fellow of the American College of Healthcare Executives).
Policy Position
The American College of Healthcare Executives believes that by participating in a
voluntary credentialing program, healthcare executives are taking a meaningful and
visible step toward demonstrating their competence in the field. Through their
participation in such programs, healthcare executives also are reaffirming their
commitment to lifelong learning, management excellence and ethical conduct.
The value of a credential is linked to the credibility of the certifying organization and the
rigor of the credentialing process itself. To this end, ACHE believes a voluntary
credentialing program that bestows certification in healthcare management should
encompass requirements addressing:
• Formal academic preparation beyond a bachelor’s degree
• Position and responsibility
• Experience
Further, ACHE believes the program should require:
3
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heAlthcAre
college
executives
of heAlthcAre
Board of
executives
GovernorsBoard
Examination
of Governors
Reference
Examination
Manual.pdf@@@@@@@@@@@@@@@@@@@@@@
Reference Manual.pdfAmericAn college of heAlthcAre
,@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$@
ors Examination
AmericAnReference
college ofManual.pdf@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
heAlthcAre executives Board of Governors Examination Reference Manual.pdf@@@@@@@@@@@@@@
• Participation in continuing education
• Participation in healthcare and community affairs
• Commitment to the association as demonstrated by tenure in ACHE
• Peer review
• Adherence to an ethical code of conduct
• Successful completion of a comprehensive Exam that measures knowledge and
skills in healthcare management
For a voluntary credentialing program to be a viable indicator of an individual’s
competency, the program must be designed using rigorous standards and periodically
refined so that it remains a fair and predictable indicator of professional competence in
the changing marketplace. To this end, the credentialing body should adhere to the
following steps as it relates to the development and refinement of its testing
mechanism(s):
• Conduct periodic job analyses within the field to ensure the testing mechanism is
reflective of the frequency and importance of job-related tasks performed by
healthcare executives
• Provide for periodic review of the testing mechanism by a professional testing
service or a psychometric consultant
• Establish a passing point for the test that is reflective of professional competence,
reasonable and accepted in the psychometric community
• Administer each test according to established, consistent procedures
• Follow prescribed security procedures that protect the integrity of the testing
materials and the administration of the test
Voluntary credentialing programs also should require individuals to periodically
recertify—documenting their continuing education and other activities that are indicators
of continued competency and their commitment to the profession. Finally, each year
credentialed individuals should attest to uphold their professional Code of Ethics.
Policy Statement on Board Certification. Approved by the Board of Governors of the
American College of Healthcare Executives on Nov. 12, 2007.
4
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Board of
executives
GovernorsBoard
Examination
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Reference
Examination
Manual.pdf@@@@@@@@@@@@@@@@@@@@@@
Reference Manual.pdfAmericAn college of heAlthcAre
ors Examination
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college ofManual.pdf@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
heAlthcAre executives Board of Governors Examination Reference Manual.pdf@@@@@@@@@@@@@@
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Board of Governors Examination
Reference Manual
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executives
of heAlthcAre
Board of
executives
GovernorsBoard
Examination
of Governors
Reference
Examination
Manual.pdf@@@@@@@@@@@@@@@@@@@@@@
Reference Manual.pdfAmericAn college of heAlthcAre
,@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$@
ors Examination
AmericAnReference
college ofManual.pdf@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
heAlthcAre executives Board of Governors Examination Reference Manual.pdf@@@@@@@@@@@@@@
Board of Governors Examination Reference Manual
Table of Contents
Board Certification Policy Statement…………………………………………………..3
Advancing to Fellow……………………………………………………………………..5
Examination Breakdown………………………………………………………………..8
Knowledge Areas………………………………………………………………………...9
Test Taker Comments………………………………………………………………….23
Study Hints and Tips…………………………………………………………………...26
Mock Questions…………………………………………………………………………27
Scoring Info……………………………………………………………………………..37
Resources………………………………………………………………………………..39
Practice Exam…………………………………………………………………………...40
Practice Exam Key…………………………………………………………………….106
2
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college of
AmericAn
heAlthcAre
college
executives
of heAlthcAre
Board of
executives
GovernorsBoard
Examination
of Governors
Reference
Examination
Manual.pdf@@@@@@@@@@@@@@@@@@@@@@
Reference Manual.pdfAmericAn college of heAlthcAre
,@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$@
ors Examination
AmericAnReference
college ofManual.pdf@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
heAlthcAre executives Board of Governors Examination Reference Manual.pdf@@@@@@@@@@@@@@
American College of Healthcare Executives Policy Statement
Board Certification in Healthcare Management
Statement of the Issue
By providing a credentialing program, a professional society helps the field it serves by
setting standards for competence and excellence and assists the public by providing a
means by which to identify those who have met this standard. Choosing to become
credentialed in healthcare management enables a professional to demonstrate his or her
competence, leadership and commitment to the profession. It also provides evidence of
that individual’s commitment to lifelong learning, management excellence and ethical
conduct.
The American College of Healthcare Executives (ACHE) has a comprehensive,
multifaceted credentialing program. Healthcare executives who successfully meet the
criteria become board certified in healthcare management and are recognized as ACHE
Fellows. With this distinction, Fellows earn the right to use the credential FACHE™
(Fellow of the American College of Healthcare Executives).
Policy Position
The American College of Healthcare Executives believes that by participating in a
voluntary credentialing program, healthcare executives are taking a meaningful and
visible step toward demonstrating their competence in the field. Through their
participation in such programs, healthcare executives also are reaffirming their
commitment to lifelong learning, management excellence and ethical conduct.
The value of a credential is linked to the credibility of the certifying organization and the
rigor of the credentialing process itself. To this end, ACHE believes a voluntary
credentialing program that bestows certification in healthcare management should
encompass requirements addressing:
• Formal academic preparation beyond a bachelor’s degree
• Position and responsibility
• Experience
Further, ACHE believes the program should require:
3
@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$@
college of
AmericAn
heAlthcAre
college
executives
of heAlthcAre
Board of
executives
GovernorsBoard
Examination
of Governors
Reference
Examination
Manual.pdf@@@@@@@@@@@@@@@@@@@@@@
Reference Manual.pdfAmericAn college of heAlthcAre
,@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$@
ors Examination
AmericAnReference
college ofManual.pdf@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
heAlthcAre executives Board of Governors Examination Reference Manual.pdf@@@@@@@@@@@@@@
• Participation in continuing education
• Participation in healthcare and community affairs
• Commitment to the association as demonstrated by tenure in ACHE
• Peer review
• Adherence to an ethical code of conduct
• Successful completion of a comprehensive Exam that measures knowledge and
skills in healthcare management
For a voluntary credentialing program to be a viable indicator of an individual’s
competency, the program must be designed using rigorous standards and periodically
refined so that it remains a fair and predictable indicator of professional competence in
the changing marketplace. To this end, the credentialing body should adhere to the
following steps as it relates to the development and refinement of its testing
mechanism(s):
• Conduct periodic job analyses within the field to ensure the testing mechanism is
reflective of the frequency and importance of job-related tasks performed by
healthcare executives
• Provide for periodic review of the testing mechanism by a professional testing
service or a psychometric consultant
• Establish a passing point for the test that is reflective of professional competence,
reasonable and accepted in the psychometric community
• Administer each test according to established, consistent procedures
• Follow prescribed security procedures that protect the integrity of the testing
materials and the administration of the test
Voluntary credentialing programs also should require individuals to periodically
recertify—documenting their continuing education and other activities that are indicators
of continued competency and their commitment to the profession. Finally, each year
credentialed individuals should attest to uphold their professional Code of Ethics.
Policy Statement on Board Certification. Approved by the Board of Governors of the
American College of Healthcare Executives on Nov. 12, 2007.
4
@@@@@@@@@@@@@@@@@@@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$@
college of
AmericAn
heAlthcAre
college
executives
of heAlthcAre
Board of
executives
GovernorsBoard
Examination
of Governors
Reference
Examination
Manual.pdf@@@@@@@@@@@@@@@@@@@@@@
Reference Manual.pdfAmericAn college of heAlthcAre
