California Household Movers’ Exam (Bureau of
Household Goods and Services - BHGS exam
1) Any behavior that is rewarded is:
A) Repeated
B) Extinguished
C) Punished
D) Ignored
Correct Answer: A
Rationale: According to behavioral theory, behaviors that are
reinforced are more likely to be repeated. Positive
reinforcement increases the likelihood of a behavior recurring .
,age 2 of 277
2) According to Systems Theory, the essential properties of a
system arise from:
A) The individual characteristics of each member
B) The relationships among its parts
C) The environment outside the system
D) The history of the system
Correct Answer: B
Rationale: The essential properties of a system arise from the
relationships among its parts. When a system is reduced to
isolated elements, these properties are lost. This is the
foundational principle that "the whole is greater than the sum of
its parts" .
,age 3 of 277
3) What is a subsystem in family systems theory?
A) A system within a system organized by generation, gender,
or function
B) The individual family member
C) The extended family network
D) The therapeutic relationship
Correct Answer: A
Rationale: A subsystem is a system within a system, organized by
generation (parental, sibling), gender, or function. Subsystems
are the building blocks of family structure .
, age 4 of 277
4) What are two things that systems theory left out?
A) Individual psychology and biological factors
B) How family members' beliefs affect their actions, and how
cultural forces shape those beliefs
C) Communication patterns and emotional responses
D) Power dynamics and gender roles
Correct Answer: B
Rationale: Systems theory left out how family members' beliefs
affect their actions and how cultural forces shape those beliefs.