MGT 6201 - Marketing
Week 2 Exam
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Latest Updated 2026
, Positioning & Differentiation
Understanding customer's view, evaluating segment preferences, positioning techniques,
differentiating the marketing mix
Customer percieved value =
Customer perceived benefit - Customer perceived cost
Positioning definition
An approach that refers to how customers think about proposed or present brands in a
market; the image your product/service has in the minds of your target customers
Positioning statement template
For (our target market), (our brand) of all (product type) delivers (key benefits or point
of differentiation) because (our brand) is (reasons to believe).
Differentiation definition
Utilizing the marketing mix in a distinct way such that customers see it as different from the
competition.