Supply Chain Management- Final Exam
Study Guide correctly solved 2026/2027
supply chaincorrect answerconsists of the flow of products and services from raw materials to retailers
1. raw material manufactureres
2. componenet and intermediate manufacturers
3. final product manufacturers
4. wholesalers and distributors
5. retailerscorrect answerwhat is the order of the supply chain?
transportation and storage activitiescorrect answerelements in the supply chain are connected by what?
information, planning, and integration activitiescorrect answerwhat are elements in the supply chain
integrated through?
1. costs
2. quality
3. availability
4. maintainability
5. reputation
6. their requirements and expectationscorrect answercustomers buy products based on what?
1. trucking, airfreight shippers, freight forwarders
2. information systems providers
3. warehousing companies
,4. agents/ consultantscorrect answerwhat other service providers assist in supply chain?
firm in a supply chain focuses activities in its area of specialization and enters into voluntary and trust-
based relationships with supplier and customer firmscorrect answerwhat is the new paradign in supply
chain management?
reverse logisticscorrect answerreturning of products. warranted repairs, or recycled products
supply chain managementcorrect answercoordinating or integrating a number of goods and services-
related activities among supply chain participants to improve operating inefficiencies, quality, and
customer service
1. cost savings
2. quality improvements
3. service enhancements
4. more productive
5. reduced bullwhip effect
6. reduces safety stock
7. better sharing of informationcorrect answerwhat is the importance of supply chain management?
1. demand forecasts
2. production plans
3. production changes/ new product design
4. new marketing strategies
5. new technologies employed
6. purchasing plans
,7. anticipated delivery datescorrect answerwhat information is important to quarentee a successful
supply chain?
Collaborative Planning, Forecasting, and Replenishment (CPFR)correct answerhow is successful supply
chain achieved?
bullwhip effectcorrect answererratic demand (orders) causing excess safety stocks, which cause
production planning problens, excessive inventory, excessive storage space, increased costs, and
decreased profits
1. 1950s-1960s (reduce costs and improve productivity): traditional mass manufacturing
2. 1970s-1980s inventory management, MRP, MRPII, and cost containment
3. 1980s (more quality): JIT, TQM, BPR, supplier and customer alliances,
4. 1990s: supply chain relationship formation, sustainability, social responsibility, Business Process
reengineering (BPR)
5. 2000s and beyond: increased supply chain capabilities, Third party service providers (3PL)correct
answerwhat are the origins of supply chain management?
1990-nowcorrect answerwhen did supply chain management come about?
third-party service providers (3PLs)correct answerfor-hire outside agents that provide transporation and
other services including warehousing, document preparation, customs clearance, packaging, labeling,
and freight bill auditing
Business Process Reengineering (BPR)correct answerthe radical rethinking and redesigning of business
processes to reduce waste and increase performance
1. Electronic Data Interchange (EDI)
2. bar coding
, 3. internet systems
4. logistics software application
5. RFID (radio frequency identification)
6. Client/ server computing enabled integration of SCM and e-commercecorrect answerwhat
technologies facilitated the advancement of SCM?
many suppliers, competitive bidding, and short-term contractscorrect answerwhat was the traditional
approach for the supply elements of SCM?
1. supplier evaluation
2. supplier certificationcorrect answerwhat are two key activities in supplier management?
ethics and sustainabilitycorrect answerrecognizing suppliers' impact on company's reputation and
carbon footprint
3PL (Third Party Logistics Servers)correct answerfor-hire outside agents hat provide transportation,
warehousing, document preparation, customs clearance, packaging, labeling, and freight bill auditing
services. Value enhancers
network designcorrect answercreating distribution networks based on tradeoff decisions between cost
and sophistication of distribution systems, with customer service in mind
supply chain visibilitycorrect answerthe ability of suppliers, manufacturers, business partners, and
customers to know exactly where products are, at any point in the supply chain
purchasingcorrect answerobtaining merchandise, capital equipment; raw materials, services, or
maintenance, repair, and operating (MRO) supplies in exhange for money and its equivalent
purchasingcorrect answeracquisition of required materials, services, and equipment
Study Guide correctly solved 2026/2027
supply chaincorrect answerconsists of the flow of products and services from raw materials to retailers
1. raw material manufactureres
2. componenet and intermediate manufacturers
3. final product manufacturers
4. wholesalers and distributors
5. retailerscorrect answerwhat is the order of the supply chain?
transportation and storage activitiescorrect answerelements in the supply chain are connected by what?
information, planning, and integration activitiescorrect answerwhat are elements in the supply chain
integrated through?
1. costs
2. quality
3. availability
4. maintainability
5. reputation
6. their requirements and expectationscorrect answercustomers buy products based on what?
1. trucking, airfreight shippers, freight forwarders
2. information systems providers
3. warehousing companies
,4. agents/ consultantscorrect answerwhat other service providers assist in supply chain?
firm in a supply chain focuses activities in its area of specialization and enters into voluntary and trust-
based relationships with supplier and customer firmscorrect answerwhat is the new paradign in supply
chain management?
reverse logisticscorrect answerreturning of products. warranted repairs, or recycled products
supply chain managementcorrect answercoordinating or integrating a number of goods and services-
related activities among supply chain participants to improve operating inefficiencies, quality, and
customer service
1. cost savings
2. quality improvements
3. service enhancements
4. more productive
5. reduced bullwhip effect
6. reduces safety stock
7. better sharing of informationcorrect answerwhat is the importance of supply chain management?
1. demand forecasts
2. production plans
3. production changes/ new product design
4. new marketing strategies
5. new technologies employed
6. purchasing plans
,7. anticipated delivery datescorrect answerwhat information is important to quarentee a successful
supply chain?
Collaborative Planning, Forecasting, and Replenishment (CPFR)correct answerhow is successful supply
chain achieved?
bullwhip effectcorrect answererratic demand (orders) causing excess safety stocks, which cause
production planning problens, excessive inventory, excessive storage space, increased costs, and
decreased profits
1. 1950s-1960s (reduce costs and improve productivity): traditional mass manufacturing
2. 1970s-1980s inventory management, MRP, MRPII, and cost containment
3. 1980s (more quality): JIT, TQM, BPR, supplier and customer alliances,
4. 1990s: supply chain relationship formation, sustainability, social responsibility, Business Process
reengineering (BPR)
5. 2000s and beyond: increased supply chain capabilities, Third party service providers (3PL)correct
answerwhat are the origins of supply chain management?
1990-nowcorrect answerwhen did supply chain management come about?
third-party service providers (3PLs)correct answerfor-hire outside agents that provide transporation and
other services including warehousing, document preparation, customs clearance, packaging, labeling,
and freight bill auditing
Business Process Reengineering (BPR)correct answerthe radical rethinking and redesigning of business
processes to reduce waste and increase performance
1. Electronic Data Interchange (EDI)
2. bar coding
, 3. internet systems
4. logistics software application
5. RFID (radio frequency identification)
6. Client/ server computing enabled integration of SCM and e-commercecorrect answerwhat
technologies facilitated the advancement of SCM?
many suppliers, competitive bidding, and short-term contractscorrect answerwhat was the traditional
approach for the supply elements of SCM?
1. supplier evaluation
2. supplier certificationcorrect answerwhat are two key activities in supplier management?
ethics and sustainabilitycorrect answerrecognizing suppliers' impact on company's reputation and
carbon footprint
3PL (Third Party Logistics Servers)correct answerfor-hire outside agents hat provide transportation,
warehousing, document preparation, customs clearance, packaging, labeling, and freight bill auditing
services. Value enhancers
network designcorrect answercreating distribution networks based on tradeoff decisions between cost
and sophistication of distribution systems, with customer service in mind
supply chain visibilitycorrect answerthe ability of suppliers, manufacturers, business partners, and
customers to know exactly where products are, at any point in the supply chain
purchasingcorrect answerobtaining merchandise, capital equipment; raw materials, services, or
maintenance, repair, and operating (MRO) supplies in exhange for money and its equivalent
purchasingcorrect answeracquisition of required materials, services, and equipment
