MGMA CORRECT STUDY ANSWERS AND QUESTIONS
SET A+
✔✔What is the purpose of creating a compliance plan? - ✔✔To effectively detect and
prevent fraud and abuse and comfort state and federal regulations.
✔✔What is the benefit of due diligence? - ✔✔Minimize the exposure to risks.
✔✔Which of the following is NOT an effective risk management policy? - ✔✔Omitiing
non relevant information from the medical record.
✔✔In order to reduce the risks of an office of inspector general compliance violation,
which is the first action to complete? - ✔✔Assignment of a staff member as a
compliance officer.
✔✔What typically would NOT appear in a corporate compliance plan? -
✔✔Compensation plans
✔✔Occupational Safety and Health Admin (OSHA) compliance includes all of the
following EXCEPT - ✔✔Calibration of lab equipment
✔✔What is the first step in communicating to the media during a crisis? - ✔✔Gain
leadership consensus on a response.
✔✔Malpractice claims generally fall into three categories. Which of the following is NOT
one of those categories? - ✔✔Claims which are frivolous and should be ignored.
✔✔Fraud and abuse resulting from improper coding of medical documentation applies
to which of the following? - ✔✔All payers including Medicare
✔✔Which of the following is a conflict of interest? - ✔✔Physician ownership in a vendor
to the clinic
, ✔✔What is the MOST likely outcome of a good medical practice triage system? - ✔✔An
increase in patient satisfaction
✔✔Why do medical groups survey patients? - ✔✔To learn about patient needs, wants,
and expectations.
✔✔What will NOT be determined by conducting a community needs assessment? -
✔✔Efficient of current providers
✔✔In addition to improving how you greet callers, using technology wisely and teaching
staff to process calls more efficiently, what should your telephone improvement initiative
include? - ✔✔Reducing demands for calls.
✔✔What is modified wave scheduling? - ✔✔Scheduling a long complicated, visit at the
same time as a short visit.
✔✔Which of the following is NOT part of an effective process for dismissing problem
patient's? - ✔✔Allowing each physician to dismiss patients in his/her own way.
✔✔Which document defines the governance and other rights associated with stock
ownership? - ✔✔Corporate by laws
✔✔Which of the following advantages does an "S" corporation provide to the medical
practice? - ✔✔Income is only taxed once.
✔✔What is an integrated delivery system? - ✔✔An organization that includes
physicians, hospitals, and health plans.
✔✔Which of the following group practice models is NOT an alternative for a non-profit
model? - ✔✔A sole proprietor
✔✔What is a merger? - ✔✔A pooling of interest
✔✔Which of the following is NOT included in the legal structure of an organization? -
✔✔Compensation
✔✔ According to total quality management theory, which of the following is the source
of most errors in the medical office? - ✔✔The work process
✔✔What is the purpose of a needs assessment? - ✔✔C. A process to identify gaps
between current conditions and desired conditions.
SET A+
✔✔What is the purpose of creating a compliance plan? - ✔✔To effectively detect and
prevent fraud and abuse and comfort state and federal regulations.
✔✔What is the benefit of due diligence? - ✔✔Minimize the exposure to risks.
✔✔Which of the following is NOT an effective risk management policy? - ✔✔Omitiing
non relevant information from the medical record.
✔✔In order to reduce the risks of an office of inspector general compliance violation,
which is the first action to complete? - ✔✔Assignment of a staff member as a
compliance officer.
✔✔What typically would NOT appear in a corporate compliance plan? -
✔✔Compensation plans
✔✔Occupational Safety and Health Admin (OSHA) compliance includes all of the
following EXCEPT - ✔✔Calibration of lab equipment
✔✔What is the first step in communicating to the media during a crisis? - ✔✔Gain
leadership consensus on a response.
✔✔Malpractice claims generally fall into three categories. Which of the following is NOT
one of those categories? - ✔✔Claims which are frivolous and should be ignored.
✔✔Fraud and abuse resulting from improper coding of medical documentation applies
to which of the following? - ✔✔All payers including Medicare
✔✔Which of the following is a conflict of interest? - ✔✔Physician ownership in a vendor
to the clinic
, ✔✔What is the MOST likely outcome of a good medical practice triage system? - ✔✔An
increase in patient satisfaction
✔✔Why do medical groups survey patients? - ✔✔To learn about patient needs, wants,
and expectations.
✔✔What will NOT be determined by conducting a community needs assessment? -
✔✔Efficient of current providers
✔✔In addition to improving how you greet callers, using technology wisely and teaching
staff to process calls more efficiently, what should your telephone improvement initiative
include? - ✔✔Reducing demands for calls.
✔✔What is modified wave scheduling? - ✔✔Scheduling a long complicated, visit at the
same time as a short visit.
✔✔Which of the following is NOT part of an effective process for dismissing problem
patient's? - ✔✔Allowing each physician to dismiss patients in his/her own way.
✔✔Which document defines the governance and other rights associated with stock
ownership? - ✔✔Corporate by laws
✔✔Which of the following advantages does an "S" corporation provide to the medical
practice? - ✔✔Income is only taxed once.
✔✔What is an integrated delivery system? - ✔✔An organization that includes
physicians, hospitals, and health plans.
✔✔Which of the following group practice models is NOT an alternative for a non-profit
model? - ✔✔A sole proprietor
✔✔What is a merger? - ✔✔A pooling of interest
✔✔Which of the following is NOT included in the legal structure of an organization? -
✔✔Compensation
✔✔ According to total quality management theory, which of the following is the source
of most errors in the medical office? - ✔✔The work process
✔✔What is the purpose of a needs assessment? - ✔✔C. A process to identify gaps
between current conditions and desired conditions.
