Test Bank: For Essentials of Organizational
Behavior Robbins Judge Isbn No1292406666 All
Chapters Covered. (15th...
PART 1: UNDERSTANDING YOURSELF AND OTHERS
Chapter 1: What Is Organizational Behavior?
1. Which of the following best defines organizational behavior (OB)?
A) The study of how organizations structure their financial resources to maximize
shareholder value
B) A field of study that investigates the impact that individuals, groups, and
structure have on behavior within organizations
C) The analysis of macroeconomic trends and their effect on corporate strategy
D) The examination of marketing strategies used to influence consumer
purchasing decisions
E) The study of accounting principles and their application in business
management
Correct Answer: B
Rationale: Organizational behavior is defined as a field of study that
investigates the impact that individuals, groups, and structure have on behavior
within organizations, for the purpose of applying such knowledge toward
improving an organization's effectiveness. Options A, C, D, and E describe other
business disciplines (finance, economics, marketing, and accounting), not OB.
2. According to Mintzberg's managerial roles, which role involves transmitting
information received from outsiders or from other employees to members of the
organization?
A) Spokesperson
B) Disseminator
C) Liaison
D) Figurehead
E) Resource allocator
, Correct Answer: B
Rationale: The disseminator role involves transmitting information
received from outsiders or from other employees to members of the
organization. The spokesperson role (A) transmits information to outsiders. The
liaison role (C) maintains a network of outside contacts. The figurehead role (D)
performs ceremonial duties. The resource allocator role (E) allocates resources.
3. Which of the following is a characteristic of a successful manager according to
the systematic study of organizational behavior?
A) Relying exclusively on intuition to make decisions
B) Using evidence-based management to supplement intuition with data
C) Avoiding the use of technology in managing teams
D) Focusing solely on technical skills while ignoring interpersonal skills
E) Making decisions based on personal beliefs rather than organizational data
Correct Answer: B
Rationale: Systematic study and evidence-based management (EBM)
complement intuition with scientific evidence, improving managerial decision-
making. Options A, C, D, and E describe ineffective managerial approaches that
ignore the benefits of systematic study and interpersonal skill development.
4. Which of the following best describes the concept of "evidence-based
management" (EBM)?
A) Making decisions based solely on personal experience and intuition
B) Basing managerial decisions on the best available scientific evidence
C) Following the same management practices that worked in the past
D) Relying on the opinions of senior executives without question
E) Using only financial data to make organizational decisions
Correct Answer: B
Rationale: Evidence-based management involves basing managerial
decisions on the best available scientific evidence. It does not ignore intuition but
supplements it with data. Options A, C, D, and E describe biased or incomplete
decision-making approaches.
,5. SATA — Select all that apply. Which of the following are core topics of
organizational behavior?
A) Motivation
B) Leadership
C) Consumer purchasing behavior
D) Group dynamics
E) Organizational culture
Correct Answers: A, B, D, E
Rationale: Core OB topics include motivation, leadership, group dynamics,
and organizational culture. Consumer purchasing behavior (C) is primarily a
marketing topic, not a core OB topic, though OB may inform it indirectly.
6. A manager who sets goals, establishes strategies, and develops plans to
coordinate activities is performing which management function?
A) Organizing
B) Leading
C) Controlling
D) Planning
E) Staffing
Correct Answer: D
Rationale: Planning involves defining goals, establishing strategies, and
developing plans to coordinate activities. Organizing (A) involves arranging
resources and tasks. Leading (B) involves motivating and directing employees.
Controlling (C) involves monitoring and correcting performance. Staffing (E)
involves human resource management.
7. Which of the following best describes the contingency approach to
organizational behavior?
A) There is one best way to manage all organizations
B) Management practices should be universally applied regardless of context
C) Effective management depends on the situation and context
D) Organizational behavior theories are irrelevant in practice
E) Managers should avoid adapting their style to different situations
, Correct Answer: C
Rationale: The contingency approach emphasizes that effective
management depends on situational factors. Options A and B describe the
universal approach, which the contingency approach rejects. Options D and E
mischaracterize the value and adaptability of OB theory.
8. SATA — Select all that apply. According to Mintzberg, which of the following
are informational managerial roles?
A) Monitor
B) Disseminator
C) Spokesperson
D) Entrepreneur
E) Negotiator
Correct Answers: A, B, C
Rationale: Mintzberg's informational roles are monitor, disseminator, and
spokesperson. Entrepreneur (D) and negotiator (E) are decisional roles, not
informational roles.
9. The systematic study of organizational behavior is based on the belief that:
A) Behavior is random and unpredictable
B) Behavior is not influenced by organizational structure
C) Behavior follows consistent patterns that can be studied scientifically
D) Intuition is always more reliable than scientific evidence
E) Individual behavior cannot be studied systematically
Correct Answer: C
Rationale: The systematic study of OB assumes that behavior is not
random but follows consistent patterns that can be studied scientifically. Options
A, B, D, and E contradict this foundational assumption.
10. Which of the following is a primary dependent variable in organizational
behavior research?
A) Personality
B) Job satisfaction
C) Values
Behavior Robbins Judge Isbn No1292406666 All
Chapters Covered. (15th...
PART 1: UNDERSTANDING YOURSELF AND OTHERS
Chapter 1: What Is Organizational Behavior?
1. Which of the following best defines organizational behavior (OB)?
A) The study of how organizations structure their financial resources to maximize
shareholder value
B) A field of study that investigates the impact that individuals, groups, and
structure have on behavior within organizations
C) The analysis of macroeconomic trends and their effect on corporate strategy
D) The examination of marketing strategies used to influence consumer
purchasing decisions
E) The study of accounting principles and their application in business
management
Correct Answer: B
Rationale: Organizational behavior is defined as a field of study that
investigates the impact that individuals, groups, and structure have on behavior
within organizations, for the purpose of applying such knowledge toward
improving an organization's effectiveness. Options A, C, D, and E describe other
business disciplines (finance, economics, marketing, and accounting), not OB.
2. According to Mintzberg's managerial roles, which role involves transmitting
information received from outsiders or from other employees to members of the
organization?
A) Spokesperson
B) Disseminator
C) Liaison
D) Figurehead
E) Resource allocator
, Correct Answer: B
Rationale: The disseminator role involves transmitting information
received from outsiders or from other employees to members of the
organization. The spokesperson role (A) transmits information to outsiders. The
liaison role (C) maintains a network of outside contacts. The figurehead role (D)
performs ceremonial duties. The resource allocator role (E) allocates resources.
3. Which of the following is a characteristic of a successful manager according to
the systematic study of organizational behavior?
A) Relying exclusively on intuition to make decisions
B) Using evidence-based management to supplement intuition with data
C) Avoiding the use of technology in managing teams
D) Focusing solely on technical skills while ignoring interpersonal skills
E) Making decisions based on personal beliefs rather than organizational data
Correct Answer: B
Rationale: Systematic study and evidence-based management (EBM)
complement intuition with scientific evidence, improving managerial decision-
making. Options A, C, D, and E describe ineffective managerial approaches that
ignore the benefits of systematic study and interpersonal skill development.
4. Which of the following best describes the concept of "evidence-based
management" (EBM)?
A) Making decisions based solely on personal experience and intuition
B) Basing managerial decisions on the best available scientific evidence
C) Following the same management practices that worked in the past
D) Relying on the opinions of senior executives without question
E) Using only financial data to make organizational decisions
Correct Answer: B
Rationale: Evidence-based management involves basing managerial
decisions on the best available scientific evidence. It does not ignore intuition but
supplements it with data. Options A, C, D, and E describe biased or incomplete
decision-making approaches.
,5. SATA — Select all that apply. Which of the following are core topics of
organizational behavior?
A) Motivation
B) Leadership
C) Consumer purchasing behavior
D) Group dynamics
E) Organizational culture
Correct Answers: A, B, D, E
Rationale: Core OB topics include motivation, leadership, group dynamics,
and organizational culture. Consumer purchasing behavior (C) is primarily a
marketing topic, not a core OB topic, though OB may inform it indirectly.
6. A manager who sets goals, establishes strategies, and develops plans to
coordinate activities is performing which management function?
A) Organizing
B) Leading
C) Controlling
D) Planning
E) Staffing
Correct Answer: D
Rationale: Planning involves defining goals, establishing strategies, and
developing plans to coordinate activities. Organizing (A) involves arranging
resources and tasks. Leading (B) involves motivating and directing employees.
Controlling (C) involves monitoring and correcting performance. Staffing (E)
involves human resource management.
7. Which of the following best describes the contingency approach to
organizational behavior?
A) There is one best way to manage all organizations
B) Management practices should be universally applied regardless of context
C) Effective management depends on the situation and context
D) Organizational behavior theories are irrelevant in practice
E) Managers should avoid adapting their style to different situations
, Correct Answer: C
Rationale: The contingency approach emphasizes that effective
management depends on situational factors. Options A and B describe the
universal approach, which the contingency approach rejects. Options D and E
mischaracterize the value and adaptability of OB theory.
8. SATA — Select all that apply. According to Mintzberg, which of the following
are informational managerial roles?
A) Monitor
B) Disseminator
C) Spokesperson
D) Entrepreneur
E) Negotiator
Correct Answers: A, B, C
Rationale: Mintzberg's informational roles are monitor, disseminator, and
spokesperson. Entrepreneur (D) and negotiator (E) are decisional roles, not
informational roles.
9. The systematic study of organizational behavior is based on the belief that:
A) Behavior is random and unpredictable
B) Behavior is not influenced by organizational structure
C) Behavior follows consistent patterns that can be studied scientifically
D) Intuition is always more reliable than scientific evidence
E) Individual behavior cannot be studied systematically
Correct Answer: C
Rationale: The systematic study of OB assumes that behavior is not
random but follows consistent patterns that can be studied scientifically. Options
A, B, D, and E contradict this foundational assumption.
10. Which of the following is a primary dependent variable in organizational
behavior research?
A) Personality
B) Job satisfaction
C) Values
