BUS 341 Conflict Resolution Unit 5 Milestone 5_2020 | Sophia_Conflict Resolution Milestone 5
BUS 341 Conflict Resolution Unit 5 Milestone 5_2020 Sophia_Conflict Resolution Milestone 5 You passed this Milestone 21 questions were answered correctly. 1 question was answered incorrectly. 1 When an individual uses attribution bias for out-group individuals, he or she may define those individuals' successes as any of the following, EXCEPT: They worked hard. They had good luck. They were cheating. They had assistance. CONCEPT Attribution Bias 2 Which of the following terms is used to describe actions that are totally dependent on a social unit's norms and rules? Intergroup behavior Sophia :: Welcome 1 of 11 7/30/2020, 12:45 PMAttribution bias Interpersonal behavior Group success CONCEPT In-Groups, Out-Groups, and Social Identity Theory 3 Which of the following is NOT a common characteristic of a system? Outputs Structure Inputs In-groups CONCEPT What Are Systems? 4 When Jenny decided to have a baby before she was married, her parents were very upset. Their reaction may be influenced by which of the following? Cultural norms Attribution bias Sophia :: Welcome 2 of 11 7/30/2020, 12:45 PMThe ripple effect Systemic thinking CONCEPT Issues vs. Patterns 5 Intractable conflicts often have long resolution processes due to the slowness of __________. decision-makers resolution techniques information gathering cultural change CONCEPT Intractable Conflict 6 Which of the following is likely the most effective method of using or implementing mediation processes in a fast-paced work environment? Conducting a conflict resolution process in stages over time as work pace permits Changing informal workplace norms regarding work pace until conflict is resolved
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