BUS 100 - MODULE 3 EXAM QUESTIONS WITH VERIFIED ANSWERS
LATEST UPDATE 2026
Intrinsic rewards - Answers Satisfaction a person attains when achieving a goal
Extrinsic Rewards - Answers Rewards given by an outside source as appreciation for
completion of a goal.
The Principles of Scientific Management - Answers Written by Federick Taylor in
1911 he believed in teaching others the optimal way of doing things through time -
motion studies.
Time motion studies - Answers Taylor studied the output results of workers when
they used certain techniques or tools
Principle of Motion Economy - Answers Developed by Frank and Lillian Gilbreth it
states that workers should complete work in elementary motions.
Maslow's hierarchy of needs - Answers 1) Basic suvival needs (water, food and
shelter)
2) Safety Needs: feeling safe and at home
3) Social Needs: To be loved and accpeted
4) Esteem Needs: Self respect and recognition from peers
5) Self - actualization: Reaching full potential
Herzberg's Study of Managerial theory - Answers Motivation factors: sense of
achievement, earned recognition, interest, opportunity for growth (advancement),
responsibility
Envrionmental Factors: pay, friendly managers and coworkers (only affects workers
satisfaction with job does not motivate them)
Theory X - Answers The average person dislikes works and avoids responsibility
Because of this dislike workers needs negative factors to push them to work
Primary motivators are fear and punishment
Taylor and others would agree with this theory.
Theory Y - Answers - Most people like work and work towards goals
- Depth of commitment depends on the amount of rewards
- Most people will accept responsibility
- Industrial potential is only partially realized
Theory Z (Modified American) - Answers - Longterm employment
- Collective decision making
LATEST UPDATE 2026
Intrinsic rewards - Answers Satisfaction a person attains when achieving a goal
Extrinsic Rewards - Answers Rewards given by an outside source as appreciation for
completion of a goal.
The Principles of Scientific Management - Answers Written by Federick Taylor in
1911 he believed in teaching others the optimal way of doing things through time -
motion studies.
Time motion studies - Answers Taylor studied the output results of workers when
they used certain techniques or tools
Principle of Motion Economy - Answers Developed by Frank and Lillian Gilbreth it
states that workers should complete work in elementary motions.
Maslow's hierarchy of needs - Answers 1) Basic suvival needs (water, food and
shelter)
2) Safety Needs: feeling safe and at home
3) Social Needs: To be loved and accpeted
4) Esteem Needs: Self respect and recognition from peers
5) Self - actualization: Reaching full potential
Herzberg's Study of Managerial theory - Answers Motivation factors: sense of
achievement, earned recognition, interest, opportunity for growth (advancement),
responsibility
Envrionmental Factors: pay, friendly managers and coworkers (only affects workers
satisfaction with job does not motivate them)
Theory X - Answers The average person dislikes works and avoids responsibility
Because of this dislike workers needs negative factors to push them to work
Primary motivators are fear and punishment
Taylor and others would agree with this theory.
Theory Y - Answers - Most people like work and work towards goals
- Depth of commitment depends on the amount of rewards
- Most people will accept responsibility
- Industrial potential is only partially realized
Theory Z (Modified American) - Answers - Longterm employment
- Collective decision making
