MISY 5340 STUDY EXAMS GUIDE ANSWERS AND
QUESTIONS SET A+
✔✔Financial Accounting (FI) Processes - ✔✔(track external) tracking the financial
impacts of processes with the primary goal of meeting legal and regulatory reporting
requirements.
✔✔Fulfillment Process - ✔✔The steps involved in selling and delivering products to
customers.
✔✔Functional Structure - ✔✔An organizational structure dividing the company into
departments, each of which is responsible for a set of cloesly related activities.
✔✔Material - ✔✔all the products, components, parts that organization uses.
✔✔Business Intelligence - ✔✔General term that refers to the overall capabilities a
company uses to collect and analyze data from the variety of source to better
understand its operations and make better managerial decisions.
✔✔ Functional Organizational Structure - ✔✔Groups people by function (sales, finance,
production). Advantages: specialization and efficiency within each function.
Disadvantages: silo effect- departments focus only on their own goals, causing poor
communication across functions.
✔✔Silo Effect - ✔✔A functional area will perform the step in their process without fully
understanding the steps before them or the steps after. When information doesn't flow
between departments. Leads to delays, errors, duplication, and inefficiencies.
Enterprise Systems help reduce the silo effect.
✔✔Enterprise Systems (ES) - ✔✔Systems that support end-to-end processes and are
essential to the efficient and effective execution and management of business process.
Integrated software that connects all functions across an organization. Example; ERP
(enterprise resource planning) like SAP. Ensures real-time data sharing and cross-
department visibility.
, ✔✔Business Processes - ✔✔A sequence of tasks across departments to achieve a
business goal. Cross functional in nature (cutting across silos). Examples; procurement,
production, fulfillment.
✔✔Procurement Process (buy) - ✔✔Refers to all activities involved in buying or
acquiring the materials.
✔✔Project - ✔✔Temporary in nature and is typically associated with large, complex
activities.
✔✔Production Process (make) - ✔✔Involves the actual creation of the products within
the organization.
✔✔Fulfillment (sell) - ✔✔selling and delivering products to customers.
✔✔Material Planning Process (plan) - ✔✔Uses historical data and sales forecasts to
plan which materials will be procured and produced and in what quantities.
✔✔Inventory & Warehouse Management (store) - ✔✔involved with the storage and
movement of materials.
✔✔Lifecycle Data Management (design) - ✔✔Supports the design and developent of
products from initial product idea stage through discontinuation of the product.
✔✔Asset Management & Customer Service (service) - ✔✔maintaining equipment and
supporting customers.
✔✔Human Capital Management (people) - ✔✔focuses on people management:
recruiting, hiring, training, compensation and business management.
✔✔Project Management (projects) - ✔✔Used to plan and execute large projects.
✔✔Financial Accounting (external reporting) - ✔✔reporting to outside stakeholders.
✔✔Management Acounting or Controlling (CO) Processes - ✔✔(track internal) focus on
internal reporting to manage costs and revenues.
✔✔Global Bike Incorporated (GBI) - ✔✔Fictional company used to describe the
processes in our textbook. A case study company used in SAP exercises. Makes and
sells bikes and accessories worldwide. Used to illustrate real world application of
business processes.
QUESTIONS SET A+
✔✔Financial Accounting (FI) Processes - ✔✔(track external) tracking the financial
impacts of processes with the primary goal of meeting legal and regulatory reporting
requirements.
✔✔Fulfillment Process - ✔✔The steps involved in selling and delivering products to
customers.
✔✔Functional Structure - ✔✔An organizational structure dividing the company into
departments, each of which is responsible for a set of cloesly related activities.
✔✔Material - ✔✔all the products, components, parts that organization uses.
✔✔Business Intelligence - ✔✔General term that refers to the overall capabilities a
company uses to collect and analyze data from the variety of source to better
understand its operations and make better managerial decisions.
✔✔ Functional Organizational Structure - ✔✔Groups people by function (sales, finance,
production). Advantages: specialization and efficiency within each function.
Disadvantages: silo effect- departments focus only on their own goals, causing poor
communication across functions.
✔✔Silo Effect - ✔✔A functional area will perform the step in their process without fully
understanding the steps before them or the steps after. When information doesn't flow
between departments. Leads to delays, errors, duplication, and inefficiencies.
Enterprise Systems help reduce the silo effect.
✔✔Enterprise Systems (ES) - ✔✔Systems that support end-to-end processes and are
essential to the efficient and effective execution and management of business process.
Integrated software that connects all functions across an organization. Example; ERP
(enterprise resource planning) like SAP. Ensures real-time data sharing and cross-
department visibility.
, ✔✔Business Processes - ✔✔A sequence of tasks across departments to achieve a
business goal. Cross functional in nature (cutting across silos). Examples; procurement,
production, fulfillment.
✔✔Procurement Process (buy) - ✔✔Refers to all activities involved in buying or
acquiring the materials.
✔✔Project - ✔✔Temporary in nature and is typically associated with large, complex
activities.
✔✔Production Process (make) - ✔✔Involves the actual creation of the products within
the organization.
✔✔Fulfillment (sell) - ✔✔selling and delivering products to customers.
✔✔Material Planning Process (plan) - ✔✔Uses historical data and sales forecasts to
plan which materials will be procured and produced and in what quantities.
✔✔Inventory & Warehouse Management (store) - ✔✔involved with the storage and
movement of materials.
✔✔Lifecycle Data Management (design) - ✔✔Supports the design and developent of
products from initial product idea stage through discontinuation of the product.
✔✔Asset Management & Customer Service (service) - ✔✔maintaining equipment and
supporting customers.
✔✔Human Capital Management (people) - ✔✔focuses on people management:
recruiting, hiring, training, compensation and business management.
✔✔Project Management (projects) - ✔✔Used to plan and execute large projects.
✔✔Financial Accounting (external reporting) - ✔✔reporting to outside stakeholders.
✔✔Management Acounting or Controlling (CO) Processes - ✔✔(track internal) focus on
internal reporting to manage costs and revenues.
✔✔Global Bike Incorporated (GBI) - ✔✔Fictional company used to describe the
processes in our textbook. A case study company used in SAP exercises. Makes and
sells bikes and accessories worldwide. Used to illustrate real world application of
business processes.
