PHCLE STANDARD EXAMS ANSWERS AND
QUESTIONS SET A+
✔✔Financial Rewards - ✔✔Rewards that are tangible and can be measured or
assigned a value or cost.
✔✔Incumbents - ✔✔People who are currently in the position, Help you analyze your
current-state employment brand
✔✔Mission - ✔✔Provides an outline for how the organization will achieve its vision.
Includes what the company does and who its customers are.
✔✔Adverse Impact - ✔✔A substantially different rate of selection in hiring, promotion, or
other employment decisions that negatively and disproportionately impacts members of
a specific race, gender, or ethnic group.
✔✔Negative Incentive - ✔✔Punishes individuals for undesirable choices or behavior.
✔✔Ideal Candidates - ✔✔People who would best meet your needs in the position, Help
you hypothesize what the future-state employment brand will be
✔✔Actual Candidates - ✔✔People who have applied for the job, Help you determine
how well the employment brand intervention worked
✔✔Organizational Strategy - ✔✔An organization's plan of action to achieve particular
goals
✔✔Positive Incentive - ✔✔Rewards individuals for desirable choices or behavior.
✔✔Behavior-Based Interview Questions - ✔✔Interview questions that attempt to tap
into candidates' past behavior to help make predictions about future behavior. They
generally ask candidates to describe what they did in specific situations and share the
outcomes of their efforts.
, ✔✔Organization Structure - ✔✔The arrangement of people, processes, and systems
within an organization, including reporting relationships, the grouping of individuals and
departments, and the design of operational systems and processes.
✔✔Bona Fide Occupational Qualification (BFOQ) - ✔✔Any employment qualification
that appears to be discriminatory but that is justifiable due to business necessity.
✔✔Recognition - ✔✔Formal or informal acknowledgement of effort or desired behavior.
✔✔Engaged Employees - ✔✔Emotionally connected to the organization
✔✔PEST Analysis - ✔✔An approach that assesses four external factors (Political-legal,
Environment, Sociocultural, and Technical) that may impact the success of a project,
process, or organization.
✔✔Centralized Staffing Function - ✔✔Staffing processes are standardized and directly
controlled by the central office management team.
✔✔Reward - ✔✔Awards performance or accomplishment.
✔✔Engaged Employees - ✔✔Give "discretionary effort"
✔✔Engaged Employees - ✔✔On average, give their employers 1.5 days work for each
day of pay
✔✔Competencies - ✔✔The knowledge, skills, abilities, and professional qualities
employees possess that allow them to be successful in their role.
✔✔Total Rewards - ✔✔All the financial and experiential incentives, rewards, and
benefits provided to employees by their employer.
✔✔Resource - ✔✔A typically finite and exhaustible supply of something that is used up
or consumed through the process of generating value.
✔✔Rule-based Principle - ✔✔Decision-making approach that considers the impact if
everyone behaved the same way and an action became universal standard of behavior.
Also known as the rule of universality.
✔✔Cost per Hire - ✔✔The costs associated with hiring a new employee, which may
include recruiting, screening, and training expenses.
✔✔Total Rewards Philosophy - ✔✔The principles that guide the design, delivery, forms,
and determination of total rewards programs.
QUESTIONS SET A+
✔✔Financial Rewards - ✔✔Rewards that are tangible and can be measured or
assigned a value or cost.
✔✔Incumbents - ✔✔People who are currently in the position, Help you analyze your
current-state employment brand
✔✔Mission - ✔✔Provides an outline for how the organization will achieve its vision.
Includes what the company does and who its customers are.
✔✔Adverse Impact - ✔✔A substantially different rate of selection in hiring, promotion, or
other employment decisions that negatively and disproportionately impacts members of
a specific race, gender, or ethnic group.
✔✔Negative Incentive - ✔✔Punishes individuals for undesirable choices or behavior.
✔✔Ideal Candidates - ✔✔People who would best meet your needs in the position, Help
you hypothesize what the future-state employment brand will be
✔✔Actual Candidates - ✔✔People who have applied for the job, Help you determine
how well the employment brand intervention worked
✔✔Organizational Strategy - ✔✔An organization's plan of action to achieve particular
goals
✔✔Positive Incentive - ✔✔Rewards individuals for desirable choices or behavior.
✔✔Behavior-Based Interview Questions - ✔✔Interview questions that attempt to tap
into candidates' past behavior to help make predictions about future behavior. They
generally ask candidates to describe what they did in specific situations and share the
outcomes of their efforts.
, ✔✔Organization Structure - ✔✔The arrangement of people, processes, and systems
within an organization, including reporting relationships, the grouping of individuals and
departments, and the design of operational systems and processes.
✔✔Bona Fide Occupational Qualification (BFOQ) - ✔✔Any employment qualification
that appears to be discriminatory but that is justifiable due to business necessity.
✔✔Recognition - ✔✔Formal or informal acknowledgement of effort or desired behavior.
✔✔Engaged Employees - ✔✔Emotionally connected to the organization
✔✔PEST Analysis - ✔✔An approach that assesses four external factors (Political-legal,
Environment, Sociocultural, and Technical) that may impact the success of a project,
process, or organization.
✔✔Centralized Staffing Function - ✔✔Staffing processes are standardized and directly
controlled by the central office management team.
✔✔Reward - ✔✔Awards performance or accomplishment.
✔✔Engaged Employees - ✔✔Give "discretionary effort"
✔✔Engaged Employees - ✔✔On average, give their employers 1.5 days work for each
day of pay
✔✔Competencies - ✔✔The knowledge, skills, abilities, and professional qualities
employees possess that allow them to be successful in their role.
✔✔Total Rewards - ✔✔All the financial and experiential incentives, rewards, and
benefits provided to employees by their employer.
✔✔Resource - ✔✔A typically finite and exhaustible supply of something that is used up
or consumed through the process of generating value.
✔✔Rule-based Principle - ✔✔Decision-making approach that considers the impact if
everyone behaved the same way and an action became universal standard of behavior.
Also known as the rule of universality.
✔✔Cost per Hire - ✔✔The costs associated with hiring a new employee, which may
include recruiting, screening, and training expenses.
✔✔Total Rewards Philosophy - ✔✔The principles that guide the design, delivery, forms,
and determination of total rewards programs.
