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Phcle Answers And Questions Set A.pdf

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PHCLE ANSWERS AND QUESTIONS SET A+
✔✔Types of bias in interviewing - ✔✔halo/horn effect, similar to me, nonverbal bias,
contrast effect, primacy/recency effect, personal bias, stereotyping

✔✔B=f(P,E) - ✔✔behavior is a function of the person and the environment

✔✔centralized staffing - ✔✔a situation in which all of an organization's staffing activities
are channeled through one unit

✔✔decentralized staffing - ✔✔Occurs when the different business units of a company
each house their own staffing functions

✔✔Equitable Access - ✔✔provides support based on student needs so that all students
have the opportunity to become college and career ready.

✔✔Key outcomes of onboarding - ✔✔productivity, performance and engagement

✔✔Key components of onboarding - ✔✔mentoring, meaningful collaboration,
customized learning opportunities

✔✔Vertical Development - ✔✔advancement of a person's thinking capability, a social
process

✔✔Horizontal Development - ✔✔adding of more knowledge, skills and competencies

✔✔Components of competing values framework - ✔✔relationships, stability, continuous
improvement, high expectations

✔✔adult learning principles - ✔✔self-directed, transferable, connected, experiential,
goal-oriented

✔✔components of a comprehensive evaluation system - ✔✔goals and expectations,
assessment, reflection, feedback and support

, ✔✔formative feedback - ✔✔aligned to standards that focuses on current job and
includes only the evaluator's point of view

✔✔summative feedback - ✔✔ongoing "feeding forward" by focusing on goals, career
opportunities and including multiple data points

✔✔Tests for Just Cause - ✔✔adequate warning, reasonableness of policy,
completeness of investigation, objectivity of investigation, proof of infraction, uniformity
of rules application, reasonableness of discipline

✔✔Model of communication of employee discipline - ✔✔FRISK - Facts only, rule,
impact, suggestions, knowledge of respoonse right

✔✔Weingarten rights - ✔✔Union employees' right to have a union representative or
coworker present during an investigatory interview.

✔✔Peter Principle - ✔✔a principle of organizational life according to which every
employee within a hierarchy tends to rise to his or her level of incompetence

✔✔Requirements of career ladders - ✔✔collaboration, selection based on reliable,
objective measures, compensation to mirror roles, employee voice in design and clear
critera

✔✔traditional career path - ✔✔employee progresses vertically upward in the
organization from one specific job to the next

✔✔Career Lattice - ✔✔A chart showing related career opportunities, with careers in
slightly different subject areas placed horizontally and careers requiring more
qualifications placed above them.

✔✔nine cell chart - ✔✔uses job performance and organizational values to plot and id
employees for succession planning

✔✔Expectancy Theory - ✔✔the theory that motivation rests on calculation of effort
required and value of reward perceived

✔✔Valence - ✔✔the attractiveness or desirability of a reward or outcome

✔✔Components of Expectancy Theory - ✔✔valence, expectancy, and instrumentality

✔✔self-determination theory - ✔✔Deci and Ryan's theory asserting that all humans
have three basic, innate organismic needs: competence, relatedness, and autonomy.

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