AHLEI HOSPITALITY MANAGER ACTUAL
TEST QUESTIONS WITH COMPLETE
ANSWER KEY
●● Stewards
Answer: Production managers who oversee bus service and other related
personnel
●● First and Best marketing tool for restaurant
Answer: Menu
●● "Mature" guest market
Answer: 50 years or older
●● Management pre-shift meetings
Answer: Keep them short, focus on a single topic
●● Side station
Answer: Area where extra supplies are kept - glass, silverware
●● First beverage typically served to guests
Answer: Water
, ●● End of shift sidework
Answer:
●● First course menu item
Answer: Appetizer
●● Last course menu item
Answer: Dessert
●● Middle course menu item
Answer: Entree
●● Course between appetizer and entree
Answer: Soup/salad
●● What method of payment needs and approval code
Answer: Credit card
●● Glasses should be handled by
Answer: Stem/bottom of glass
TEST QUESTIONS WITH COMPLETE
ANSWER KEY
●● Stewards
Answer: Production managers who oversee bus service and other related
personnel
●● First and Best marketing tool for restaurant
Answer: Menu
●● "Mature" guest market
Answer: 50 years or older
●● Management pre-shift meetings
Answer: Keep them short, focus on a single topic
●● Side station
Answer: Area where extra supplies are kept - glass, silverware
●● First beverage typically served to guests
Answer: Water
, ●● End of shift sidework
Answer:
●● First course menu item
Answer: Appetizer
●● Last course menu item
Answer: Dessert
●● Middle course menu item
Answer: Entree
●● Course between appetizer and entree
Answer: Soup/salad
●● What method of payment needs and approval code
Answer: Credit card
●● Glasses should be handled by
Answer: Stem/bottom of glass