CBHCM EXAMS TEST ANSWERS AND QUESTIONS
SET A+
✔✔When assessing and promoting the resource needs of an individual, the case
manager should consider that... - ✔✔A mix of informal and formal resources usually
results in the most
appropriate care for an individual's needs.
✔✔The MOST IMPORTANT reason for ongoing collaboration between service and
treatment team providers is to assess - ✔✔The client's goals achievement
✔✔You are in a team meeting where the focus of the discussion is on medication
management for your client, who has complained to you about his medication's negative
side effects. Team members have different opinions about how to address your client's
complaints. As his case manager what is your role? - ✔✔To share your client's
concerns and questions about the side effects
and medication management
✔✔Your client is hearing impaired and has an appointment at a federally qualifies
health center. He has been told he must bring an interpreter. What should you do? -
✔✔With the client's permission, call the health center to advise them
that the client has the right to have the interpreter provided at no cost to the client.
✔✔When discussing case plans with your client you ask why she no longer wants to
see Doctor Jones. She corrects you and says that she wants to continue seeing the
doctor. You realize you made an error when you were writing up your notes from your
last meeting. How do you respond? - ✔✔Mark through the first note, write in the correct
information with an
explanation, sign and date the note and continue the meeting.
✔✔You are meeting with your client for the first time. She states that she spends a lot of
time at home due to her anxiety and depression and would like to become more social.
Your client has identified which element on the case management plan? - ✔✔Goal
, ✔✔In the field of behavior health, the term "empowerment" refers to
the process by which the helper - ✔✔Assists clients in discovering strengths and
capacities that make them
more able to control of their lives
✔✔The BEST way to learn about current, new, and changing community resources is
by - ✔✔Engaging in face-to face networking at professional and community events
✔✔The purpose of developing a service is to - ✔✔Provide a roadmap to assist clients in
reaching goals
✔✔You go to visit your client's school to monitor the progress. Client is 11-year-old what
will be the right - ✔✔Obtain a signed release information from parent or legal tutor
✔✔You are working with a client who is reluctant to engage in services. You are
frustrated and starting to dread upcoming sessions with this client. What should you do
next? - ✔✔Seek training to increase your engagement skills
✔✔Ongoing monitoring should include information from.. - ✔✔All active participants
involved in the client's service plan
✔✔Acting intended to influence decisions or achieve certain outcomes on behalf of an
individual, group, organization or cause is known as - ✔✔Advocacy
✔✔A client is on treatment to a Marchman Act order initiated by the client's mother with
whom he lives. The client's mother has left several telephone messages saying she
wants to know how he is doing in treatment and wants to confirm her payment for a
hallway house post treatment. After checking the clinical record, you find there is no
Release of information pertaining to the mother. Which of the following is the BEST
response? - ✔✔Speak with the client and ask he is willing to complete a Release of
information that will allow you to speak
with his mother.
✔✔What is the PRIMARY reason professional networks are important to case
managers? - ✔✔Professional networks increase familiarity with the community
resources and offer more options to improve client outcomes
✔✔You are friendly with another case manager at your agency. Over lunch, she tells
you about a new business that she just launched with a former client. She tells you that
he is an artist and she offered, and they will split any profits from his sales. What is the
BEST response to your colleague? - ✔✔Let her know that this is a violation of ethical
and professional conduct and she needs to remedy the situation immediately.
SET A+
✔✔When assessing and promoting the resource needs of an individual, the case
manager should consider that... - ✔✔A mix of informal and formal resources usually
results in the most
appropriate care for an individual's needs.
✔✔The MOST IMPORTANT reason for ongoing collaboration between service and
treatment team providers is to assess - ✔✔The client's goals achievement
✔✔You are in a team meeting where the focus of the discussion is on medication
management for your client, who has complained to you about his medication's negative
side effects. Team members have different opinions about how to address your client's
complaints. As his case manager what is your role? - ✔✔To share your client's
concerns and questions about the side effects
and medication management
✔✔Your client is hearing impaired and has an appointment at a federally qualifies
health center. He has been told he must bring an interpreter. What should you do? -
✔✔With the client's permission, call the health center to advise them
that the client has the right to have the interpreter provided at no cost to the client.
✔✔When discussing case plans with your client you ask why she no longer wants to
see Doctor Jones. She corrects you and says that she wants to continue seeing the
doctor. You realize you made an error when you were writing up your notes from your
last meeting. How do you respond? - ✔✔Mark through the first note, write in the correct
information with an
explanation, sign and date the note and continue the meeting.
✔✔You are meeting with your client for the first time. She states that she spends a lot of
time at home due to her anxiety and depression and would like to become more social.
Your client has identified which element on the case management plan? - ✔✔Goal
, ✔✔In the field of behavior health, the term "empowerment" refers to
the process by which the helper - ✔✔Assists clients in discovering strengths and
capacities that make them
more able to control of their lives
✔✔The BEST way to learn about current, new, and changing community resources is
by - ✔✔Engaging in face-to face networking at professional and community events
✔✔The purpose of developing a service is to - ✔✔Provide a roadmap to assist clients in
reaching goals
✔✔You go to visit your client's school to monitor the progress. Client is 11-year-old what
will be the right - ✔✔Obtain a signed release information from parent or legal tutor
✔✔You are working with a client who is reluctant to engage in services. You are
frustrated and starting to dread upcoming sessions with this client. What should you do
next? - ✔✔Seek training to increase your engagement skills
✔✔Ongoing monitoring should include information from.. - ✔✔All active participants
involved in the client's service plan
✔✔Acting intended to influence decisions or achieve certain outcomes on behalf of an
individual, group, organization or cause is known as - ✔✔Advocacy
✔✔A client is on treatment to a Marchman Act order initiated by the client's mother with
whom he lives. The client's mother has left several telephone messages saying she
wants to know how he is doing in treatment and wants to confirm her payment for a
hallway house post treatment. After checking the clinical record, you find there is no
Release of information pertaining to the mother. Which of the following is the BEST
response? - ✔✔Speak with the client and ask he is willing to complete a Release of
information that will allow you to speak
with his mother.
✔✔What is the PRIMARY reason professional networks are important to case
managers? - ✔✔Professional networks increase familiarity with the community
resources and offer more options to improve client outcomes
✔✔You are friendly with another case manager at your agency. Over lunch, she tells
you about a new business that she just launched with a former client. She tells you that
he is an artist and she offered, and they will split any profits from his sales. What is the
BEST response to your colleague? - ✔✔Let her know that this is a violation of ethical
and professional conduct and she needs to remedy the situation immediately.
