CBHCM ACTUAL FINALS ANSWERS AND QUESTIONS
SET A+
✔✔When conducting a home visit your client tells you she no longer wants to work on
one of
her service plan goals even though the goal has not been achleved. As her case
manager, how
should you respond? - ✔✔Change the service plan goals and objeclives based on her
wants and needs to ensure
better outcomes
✔✔in a person-centered practice, what is the best way for you, as the case manager, to
begin
the engagement process so as to ensure that clients understand how case
management can
assist them? - ✔✔Review self advocacy skills with clients so they can express what
they want from case management services
✔✔A request has been made to send a minor's mental health records to another
service
provider. Who is authorized to make this request? - ✔✔the minor's legal guardian most
authorize the release
✔✔Which of the following statements about client right and grievances us TRUE? -
✔✔the right to file a grievance is so important that the process is the same regardless of
state of emolover
✔✔When developing an Initial case management plan, what is the BEST first step? -
✔✔Identify how to help your client based on her unique strengths challenges and
personal preferences
✔✔You have been working with a client who is diagnosed with schizophrenia. Although
you
, completed a detained service plan with him, he has abruptly disengaged from services.
What is
your BEST response? - ✔✔Reach out to the client to re-evaluate his service plan to see
if it meets his current needs
✔✔Which of the following services would require a formal referral in order for a client to
receive needed assistance? - ✔✔inpatient substance abuse treatment
✔✔What is the result, impact, or consequence of case management services called? -
✔✔An outcome
✔✔You recently received a request form a client to backdate one of your sessions so
that he
can use the information on their application for disability benefits. What is the BEST
response? - ✔✔Tell your client you cannot backdate your session but will help him
complete the application.
✔✔All of the following are client rights EXCEPT the right to - ✔✔review their entire case
file at any time
✔✔Why is it CRITICAL that a case manager develop effective facilitation and problem
solving
skills? - ✔✔The case manager needs these skills to ensure their agenda and
recommendations are
heard and incorporated Into service plans
✔✔Why is It important to understand the impact of a client's culture on their case
management outcomes? - ✔✔Each client's unique cultural background shapes their
worldviews, ways of coping, and
attitudes towards help-seeking
✔✔What is the MOST IMPORTANT reason for the case manager to obtain information
from
multiples sources? - ✔✔To obtain a holistic review of the client's current situation
✔✔You are preparing fir a case staffing that will require you to share views on current
services
that may not be supported by all participants. What should you come to this meeting
ready to do? - ✔✔Use solution-focused language
✔✔Progress notes should - ✔✔Focus on the client's progress or lack of progress on
service plan goals
✔✔Client follow-up should accur based on - ✔✔client needs and program requirements
SET A+
✔✔When conducting a home visit your client tells you she no longer wants to work on
one of
her service plan goals even though the goal has not been achleved. As her case
manager, how
should you respond? - ✔✔Change the service plan goals and objeclives based on her
wants and needs to ensure
better outcomes
✔✔in a person-centered practice, what is the best way for you, as the case manager, to
begin
the engagement process so as to ensure that clients understand how case
management can
assist them? - ✔✔Review self advocacy skills with clients so they can express what
they want from case management services
✔✔A request has been made to send a minor's mental health records to another
service
provider. Who is authorized to make this request? - ✔✔the minor's legal guardian most
authorize the release
✔✔Which of the following statements about client right and grievances us TRUE? -
✔✔the right to file a grievance is so important that the process is the same regardless of
state of emolover
✔✔When developing an Initial case management plan, what is the BEST first step? -
✔✔Identify how to help your client based on her unique strengths challenges and
personal preferences
✔✔You have been working with a client who is diagnosed with schizophrenia. Although
you
, completed a detained service plan with him, he has abruptly disengaged from services.
What is
your BEST response? - ✔✔Reach out to the client to re-evaluate his service plan to see
if it meets his current needs
✔✔Which of the following services would require a formal referral in order for a client to
receive needed assistance? - ✔✔inpatient substance abuse treatment
✔✔What is the result, impact, or consequence of case management services called? -
✔✔An outcome
✔✔You recently received a request form a client to backdate one of your sessions so
that he
can use the information on their application for disability benefits. What is the BEST
response? - ✔✔Tell your client you cannot backdate your session but will help him
complete the application.
✔✔All of the following are client rights EXCEPT the right to - ✔✔review their entire case
file at any time
✔✔Why is it CRITICAL that a case manager develop effective facilitation and problem
solving
skills? - ✔✔The case manager needs these skills to ensure their agenda and
recommendations are
heard and incorporated Into service plans
✔✔Why is It important to understand the impact of a client's culture on their case
management outcomes? - ✔✔Each client's unique cultural background shapes their
worldviews, ways of coping, and
attitudes towards help-seeking
✔✔What is the MOST IMPORTANT reason for the case manager to obtain information
from
multiples sources? - ✔✔To obtain a holistic review of the client's current situation
✔✔You are preparing fir a case staffing that will require you to share views on current
services
that may not be supported by all participants. What should you come to this meeting
ready to do? - ✔✔Use solution-focused language
✔✔Progress notes should - ✔✔Focus on the client's progress or lack of progress on
service plan goals
✔✔Client follow-up should accur based on - ✔✔client needs and program requirements
