CBHCM REVIEW TIPS ANSWERS AND QUESTIONS
SET A+
✔✔Your client is hearing impaired and has an appointment at a federally qualifies
health
center. He has been told he must bring an interpreter. What should you do? - ✔✔With
the client's permission, call the health center to advise them that the client has the right
to have the interpreter provided at no cost to the client.
✔✔When discussing case plans with your client you ask why she no longer wants to
see Doctor
Smith. She corrects you and says that she wants to continue seeing the doctor. You
realize you
made an error when you were writing up your notes from your lat meeting. How do you
respond? - ✔✔Mark through the first note, write in the correct information with an
explanation, sign and date the note and continue the meeting.
✔✔You are meeting with your client for the first time. She states that she spends a lot of
time
at home due to her anxiety and depression and would like to become more social. Your
client
has identified. Which element on the case management plan? - ✔✔Goal
✔✔In the field of behavior health, the term "empowerment" refers to the process by
which
the helper - ✔✔assists clients in discovering strengths and capacitles that make them
more able to control of their lives.
✔✔Which of the following examples BEST represents and objective statement in case
documentation? - ✔✔Client appeared anxious and frequently tapped his leg
✔✔The BEST way to learn about current, new, and changing community resources is
by - ✔✔engaging in face-toface networking at professional and community events
, ✔✔The purpose of developing a service is to - ✔✔provide a roadmap to assist clients in
reaching goals
✔✔Which of the following statements about "skills that support self-advocacy" is
FALSE? - ✔✔Self-advocacy requires one to be assertive and demanding to ensure that
personal rights are being upheld in services provided
✔✔You go to visit your client's school to monitor the progress - ✔✔release information
from family
✔✔You are working with a client who is reluctant to engage in services. You are
frustrated and
starting to dread upcoming sessions with this particular client. What should you do
next? - ✔✔Seek training to increase your engagement skills
✔✔Ongoing monitoring should include information from - ✔✔all active participants
involved in the client's service plan
✔✔Taking action intended to infiuence decisions or achieve certain outcomes on behalf
of an
individual, group, organization or cause is known as - ✔✔Advocacy
✔✔Your ciient is on treatment to a Marchman Act order initiated by the client's mother
with
whom he lives. The client's mother has left several telephone messages saying she
wants to know how he is doing in treatment and wants to confirm her payment for a
hallway house post
treatment. After checking the clinical record, you find there is no Release of information
pertaining to the mother. Which of the following is the BEST response? - ✔✔Speak with
the client and ask he is willing to complete a Release of Information that will allow you to
speak with his mother.
✔✔What is the purpose of a Code of Ethical and Professional Conduct? -
✔✔Professional specific guidelines about ethical and professional conduct which all
applicants and certified professionals are expected.
✔✔What is the PRIMARY reason professional networks are important to case
managers? - ✔✔Professional networks increase familiarity with the community
resources and offer more options to improve client outcomes.
✔✔During the assessment process you identify a need that the family does not think is
a
SET A+
✔✔Your client is hearing impaired and has an appointment at a federally qualifies
health
center. He has been told he must bring an interpreter. What should you do? - ✔✔With
the client's permission, call the health center to advise them that the client has the right
to have the interpreter provided at no cost to the client.
✔✔When discussing case plans with your client you ask why she no longer wants to
see Doctor
Smith. She corrects you and says that she wants to continue seeing the doctor. You
realize you
made an error when you were writing up your notes from your lat meeting. How do you
respond? - ✔✔Mark through the first note, write in the correct information with an
explanation, sign and date the note and continue the meeting.
✔✔You are meeting with your client for the first time. She states that she spends a lot of
time
at home due to her anxiety and depression and would like to become more social. Your
client
has identified. Which element on the case management plan? - ✔✔Goal
✔✔In the field of behavior health, the term "empowerment" refers to the process by
which
the helper - ✔✔assists clients in discovering strengths and capacitles that make them
more able to control of their lives.
✔✔Which of the following examples BEST represents and objective statement in case
documentation? - ✔✔Client appeared anxious and frequently tapped his leg
✔✔The BEST way to learn about current, new, and changing community resources is
by - ✔✔engaging in face-toface networking at professional and community events
, ✔✔The purpose of developing a service is to - ✔✔provide a roadmap to assist clients in
reaching goals
✔✔Which of the following statements about "skills that support self-advocacy" is
FALSE? - ✔✔Self-advocacy requires one to be assertive and demanding to ensure that
personal rights are being upheld in services provided
✔✔You go to visit your client's school to monitor the progress - ✔✔release information
from family
✔✔You are working with a client who is reluctant to engage in services. You are
frustrated and
starting to dread upcoming sessions with this particular client. What should you do
next? - ✔✔Seek training to increase your engagement skills
✔✔Ongoing monitoring should include information from - ✔✔all active participants
involved in the client's service plan
✔✔Taking action intended to infiuence decisions or achieve certain outcomes on behalf
of an
individual, group, organization or cause is known as - ✔✔Advocacy
✔✔Your ciient is on treatment to a Marchman Act order initiated by the client's mother
with
whom he lives. The client's mother has left several telephone messages saying she
wants to know how he is doing in treatment and wants to confirm her payment for a
hallway house post
treatment. After checking the clinical record, you find there is no Release of information
pertaining to the mother. Which of the following is the BEST response? - ✔✔Speak with
the client and ask he is willing to complete a Release of Information that will allow you to
speak with his mother.
✔✔What is the purpose of a Code of Ethical and Professional Conduct? -
✔✔Professional specific guidelines about ethical and professional conduct which all
applicants and certified professionals are expected.
✔✔What is the PRIMARY reason professional networks are important to case
managers? - ✔✔Professional networks increase familiarity with the community
resources and offer more options to improve client outcomes.
✔✔During the assessment process you identify a need that the family does not think is
a
