CBHCM CORE MAIN ANSWERS AND QUESTIONS SET
A+
✔✔As part of your assessment process you plan to contact your client's landlord, her
friend
who provides transportation, and a family member who lives in a nearby county. You do
this in
order to - ✔✔incorporate your client's environmental/natural supports in her case
management activities
✔✔You have been assigned a new case in which the mother has been investigated for
child
abuse, however, her son was not removed from the home. In analyzing assesment and
collateral data in this case, what type of strategy do you need to use in formulating a
service
plan? - ✔✔Locate resources for the mother such as a family therapist and parenting
classes to address deep seated causes of the child abuse
✔✔During an assessment you learn that your client is on probation and must complete
a
program in anger management. The probation program uses two management
providers to
meet this requirement but neither is within driving distance from the client's home. As
the case
manager, what is the BEST response? - ✔✔Encourage the probation office to include
other service providers offering anger management programs on their list of options for
the client.
✔✔When identifying problem areas and categorizing service deficits after a cent
assessment
which three areas should be addressed as a baseline? - ✔✔personal interpersonal and
community
, ✔✔Medicaid, and best practices, requires that case managers document all of the
following
EXCEPT - ✔✔the link between the case managers efforts and the services and goals in
the client's
plan
✔✔Your client tells you that her therapist has a rude manner and makes her
uncomfortable.
How ca you BEST help the client in addressing her concerns? - ✔✔Call the therapist's
supervisor and ask the client to explain her concerns.
✔✔Of the following which statement may indicate that the current service plan is NOT
effective in meeting client needs? - ✔✔Mark has made no progress on his service goals
for the last two months and says he "feels like giving up"
✔✔What should you do if your client does not seem to be making progress on achieving
service plan goals? - ✔✔Conduct a reassessment and update the service plan with
alternative strategies and interventions
✔✔What are the basic components of a case management service plan? - ✔✔problem,
goal, objectives, interventions
✔✔You are considering quitting your job because you cannot keep up with service
delivery
and documentation requirements. What would be your BEST response to this problem?
- ✔✔Ask senior staff for guidance about how to balance workload requirements
✔✔When assessing and promoting the resource needs of an individual, the case
manager
should consider that - ✔✔a mix of informal and formal resources usually results in the
most appropriate care for an individual's needs.
✔✔The MOST IMPORTANT reason for ongoing collaboration between service and
treatment
team providers is to assess - ✔✔the client's participation in services
✔✔You are in a team meeting where the focus of the discussion is on medication
management
for your client, who has complained to you about his medication's negative side effects
Team
members have different opinions about how to address your client's complaints. As his
case
manager what is your role? - ✔✔To share your client's concerns and questions about
the side effects and medication management
A+
✔✔As part of your assessment process you plan to contact your client's landlord, her
friend
who provides transportation, and a family member who lives in a nearby county. You do
this in
order to - ✔✔incorporate your client's environmental/natural supports in her case
management activities
✔✔You have been assigned a new case in which the mother has been investigated for
child
abuse, however, her son was not removed from the home. In analyzing assesment and
collateral data in this case, what type of strategy do you need to use in formulating a
service
plan? - ✔✔Locate resources for the mother such as a family therapist and parenting
classes to address deep seated causes of the child abuse
✔✔During an assessment you learn that your client is on probation and must complete
a
program in anger management. The probation program uses two management
providers to
meet this requirement but neither is within driving distance from the client's home. As
the case
manager, what is the BEST response? - ✔✔Encourage the probation office to include
other service providers offering anger management programs on their list of options for
the client.
✔✔When identifying problem areas and categorizing service deficits after a cent
assessment
which three areas should be addressed as a baseline? - ✔✔personal interpersonal and
community
, ✔✔Medicaid, and best practices, requires that case managers document all of the
following
EXCEPT - ✔✔the link between the case managers efforts and the services and goals in
the client's
plan
✔✔Your client tells you that her therapist has a rude manner and makes her
uncomfortable.
How ca you BEST help the client in addressing her concerns? - ✔✔Call the therapist's
supervisor and ask the client to explain her concerns.
✔✔Of the following which statement may indicate that the current service plan is NOT
effective in meeting client needs? - ✔✔Mark has made no progress on his service goals
for the last two months and says he "feels like giving up"
✔✔What should you do if your client does not seem to be making progress on achieving
service plan goals? - ✔✔Conduct a reassessment and update the service plan with
alternative strategies and interventions
✔✔What are the basic components of a case management service plan? - ✔✔problem,
goal, objectives, interventions
✔✔You are considering quitting your job because you cannot keep up with service
delivery
and documentation requirements. What would be your BEST response to this problem?
- ✔✔Ask senior staff for guidance about how to balance workload requirements
✔✔When assessing and promoting the resource needs of an individual, the case
manager
should consider that - ✔✔a mix of informal and formal resources usually results in the
most appropriate care for an individual's needs.
✔✔The MOST IMPORTANT reason for ongoing collaboration between service and
treatment
team providers is to assess - ✔✔the client's participation in services
✔✔You are in a team meeting where the focus of the discussion is on medication
management
for your client, who has complained to you about his medication's negative side effects
Team
members have different opinions about how to address your client's complaints. As his
case
manager what is your role? - ✔✔To share your client's concerns and questions about
the side effects and medication management
