BEHAVIORAL HEALTH QUALITY AND
SAFETY TRAINING EXAM PREPARATION
TEST BANK WITH CORRECT ANSWERS
●● High-Quality Care
Answer: Care that is Safe, Timely, Effective, Efficient, Equitable, and
Patient-Centered (STEEEP).
●● Just Culture
Answer: A culture that addresses errors by examining the system in
which the error occurred rather than simply blaming the individual, with
the goal of error-proofing the system and preventing recurrence.
●● Systems Thinking
Answer: Understanding and synthesizing the interactions and
interdependencies within the healthcare system and how they influence
patient care.
●● Safety Science
Answer: Knowledge about safety-related issues and the concepts,
theories, principles, and methods used to understand, assess,
communicate, and manage safety.
,●● Quality Improvement (QI)
Answer: A continuous process of using data and improvement methods
to identify problems, test changes, and improve healthcare processes,
outcomes, quality, and safety.
●● Social Determinants of Health (SDOH)
Answer: Conditions in which people live, work, learn, and age that
influence health and access to effective, efficient, equitable, and
accessible care.
●● STEEEP
Answer: Safe, Timely, Effective, Efficient, Equitable, Patient-Centered.
●● Safe
Answer: Avoiding injuries to patients from care intended to help them;
example: verify identity and medications before administration.
●● Timely
Answer: Reducing waits and harmful delays; example: promptly assess
and respond to a change in condition.
●● Effective
Answer: Providing services based on scientific knowledge to those who
can benefit; example: use evidence-based interventions.
, ●● Efficient
Answer: Avoiding waste of equipment, supplies, ideas, time, and energy;
example: use resources appropriately.
●● Equitable
Answer: Providing care that does not vary in quality because of
characteristics such as ethnicity, gender, location, or socioeconomic
status.
●● Patient-Centered
Answer: Respecting and responding to patient preferences, needs, and
values and allowing those values to guide clinical decisions.
●● Medication error
Answer: An error involving medication; giving the wrong medication is
an example of an error of commission when the wrong action was taken.
●● Error of commission
Answer: An error in which the wrong action was taken.
●● Error of omission
Answer: An error in which a required treatment or action was not
provided in time.
SAFETY TRAINING EXAM PREPARATION
TEST BANK WITH CORRECT ANSWERS
●● High-Quality Care
Answer: Care that is Safe, Timely, Effective, Efficient, Equitable, and
Patient-Centered (STEEEP).
●● Just Culture
Answer: A culture that addresses errors by examining the system in
which the error occurred rather than simply blaming the individual, with
the goal of error-proofing the system and preventing recurrence.
●● Systems Thinking
Answer: Understanding and synthesizing the interactions and
interdependencies within the healthcare system and how they influence
patient care.
●● Safety Science
Answer: Knowledge about safety-related issues and the concepts,
theories, principles, and methods used to understand, assess,
communicate, and manage safety.
,●● Quality Improvement (QI)
Answer: A continuous process of using data and improvement methods
to identify problems, test changes, and improve healthcare processes,
outcomes, quality, and safety.
●● Social Determinants of Health (SDOH)
Answer: Conditions in which people live, work, learn, and age that
influence health and access to effective, efficient, equitable, and
accessible care.
●● STEEEP
Answer: Safe, Timely, Effective, Efficient, Equitable, Patient-Centered.
●● Safe
Answer: Avoiding injuries to patients from care intended to help them;
example: verify identity and medications before administration.
●● Timely
Answer: Reducing waits and harmful delays; example: promptly assess
and respond to a change in condition.
●● Effective
Answer: Providing services based on scientific knowledge to those who
can benefit; example: use evidence-based interventions.
, ●● Efficient
Answer: Avoiding waste of equipment, supplies, ideas, time, and energy;
example: use resources appropriately.
●● Equitable
Answer: Providing care that does not vary in quality because of
characteristics such as ethnicity, gender, location, or socioeconomic
status.
●● Patient-Centered
Answer: Respecting and responding to patient preferences, needs, and
values and allowing those values to guide clinical decisions.
●● Medication error
Answer: An error involving medication; giving the wrong medication is
an example of an error of commission when the wrong action was taken.
●● Error of commission
Answer: An error in which the wrong action was taken.
●● Error of omission
Answer: An error in which a required treatment or action was not
provided in time.
