Breeze Airways Flight Attendant Training Overview Exam
Questions and Answers
SECTION 1 — BREEZE TRAINING OVERVIEW & PROFESSIONAL ROLE
Questions 1–30
1. What is the primary responsibility of a flight attendant?
A. Selling tickets
B. Maintaining passenger and cabin safety
C. Flying the aircraft
D. Performing aircraft maintenance
Answer: B
Rationale: Safety is the primary responsibility of flight attendants, with
service performed within that safety framework.
2. Breeze's current stated core values include:
A. Safety, Kindness, Integrity, Ingenuity, and Excellence
B. Speed, Profit, Competition, Sales, and Growth
C. Discipline, Authority, Security, Sales, and Technology
D. Service, Marketing, Revenue, Scheduling, and Finance
Answer: A
Rationale: Breeze publicly identifies Safety, Kindness, Integrity,
Ingenuity, and Excellence as its five core values.
3. What does “Safety” mean in a flight-attendant context?
,A. Service always comes before safety
B. Safety-conscious decisions are made throughout the operation
C. Safety matters only during emergencies
D. Safety is exclusively the captain's responsibility
Answer: B
Rationale: Safety is an ongoing responsibility, not something limited to
emergencies.
4. Which Breeze value most directly relates to treating guests and
coworkers with empathy?
A. Ingenuity
B. Kindness
C. Excellence
D. Integrity
Answer: B
Rationale: Kindness emphasizes respectful, empathetic interaction.
5. Which value is most closely associated with honesty and doing the
right thing?
A. Integrity
B. Ingenuity
C. Excellence
D. Kindness
Answer: A
Rationale: Integrity concerns honesty, responsibility, and ethical
conduct.
,6. Ingenuity is most closely associated with:
A. Avoiding all change
B. Finding thoughtful solutions and using creativity appropriately
C. Ignoring procedures
D. Working alone
Answer: B
Rationale: Ingenuity involves practical problem solving while remaining
within safety and operational requirements.
7. Excellence means:
A. Never asking for help
B. Pursuing high standards and continuous improvement
C. Prioritizing speed over accuracy
D. Avoiding feedback
Answer: B
Rationale: Excellence involves consistently meeting high standards and
improving performance.
8. Breeze describes its flight attendants as highly visible Team
Members because they:
A. Work only in the cockpit
B. Directly interact with guests throughout the travel experience
C. Perform only paperwork
D. Work only at airports
Answer: B
Rationale: Flight attendants are a primary point of contact for guests.
, 9. A flight attendant should treat safety procedures as:
A. Optional suggestions
B. Required operational standards
C. Customer preferences
D. Recommendations only
Answer: B
Rationale: Safety procedures are designed to protect passengers and
crew and must be followed.
10. Why is professional appearance important?
A. It supports professionalism and the airline's brand standards
B. It replaces safety training
C. It determines aircraft performance
D. It eliminates customer complaints
Answer: A
Rationale: Presentation contributes to professionalism while not
replacing operational competence.
11. A current Breeze flight-attendant posting requires successful
completion of:
A. A one-day online course only
B. Initial flight-attendant training
C. A pilot license
D. Aircraft maintenance school
Answer: B
Questions and Answers
SECTION 1 — BREEZE TRAINING OVERVIEW & PROFESSIONAL ROLE
Questions 1–30
1. What is the primary responsibility of a flight attendant?
A. Selling tickets
B. Maintaining passenger and cabin safety
C. Flying the aircraft
D. Performing aircraft maintenance
Answer: B
Rationale: Safety is the primary responsibility of flight attendants, with
service performed within that safety framework.
2. Breeze's current stated core values include:
A. Safety, Kindness, Integrity, Ingenuity, and Excellence
B. Speed, Profit, Competition, Sales, and Growth
C. Discipline, Authority, Security, Sales, and Technology
D. Service, Marketing, Revenue, Scheduling, and Finance
Answer: A
Rationale: Breeze publicly identifies Safety, Kindness, Integrity,
Ingenuity, and Excellence as its five core values.
3. What does “Safety” mean in a flight-attendant context?
,A. Service always comes before safety
B. Safety-conscious decisions are made throughout the operation
C. Safety matters only during emergencies
D. Safety is exclusively the captain's responsibility
Answer: B
Rationale: Safety is an ongoing responsibility, not something limited to
emergencies.
4. Which Breeze value most directly relates to treating guests and
coworkers with empathy?
A. Ingenuity
B. Kindness
C. Excellence
D. Integrity
Answer: B
Rationale: Kindness emphasizes respectful, empathetic interaction.
5. Which value is most closely associated with honesty and doing the
right thing?
A. Integrity
B. Ingenuity
C. Excellence
D. Kindness
Answer: A
Rationale: Integrity concerns honesty, responsibility, and ethical
conduct.
,6. Ingenuity is most closely associated with:
A. Avoiding all change
B. Finding thoughtful solutions and using creativity appropriately
C. Ignoring procedures
D. Working alone
Answer: B
Rationale: Ingenuity involves practical problem solving while remaining
within safety and operational requirements.
7. Excellence means:
A. Never asking for help
B. Pursuing high standards and continuous improvement
C. Prioritizing speed over accuracy
D. Avoiding feedback
Answer: B
Rationale: Excellence involves consistently meeting high standards and
improving performance.
8. Breeze describes its flight attendants as highly visible Team
Members because they:
A. Work only in the cockpit
B. Directly interact with guests throughout the travel experience
C. Perform only paperwork
D. Work only at airports
Answer: B
Rationale: Flight attendants are a primary point of contact for guests.
, 9. A flight attendant should treat safety procedures as:
A. Optional suggestions
B. Required operational standards
C. Customer preferences
D. Recommendations only
Answer: B
Rationale: Safety procedures are designed to protect passengers and
crew and must be followed.
10. Why is professional appearance important?
A. It supports professionalism and the airline's brand standards
B. It replaces safety training
C. It determines aircraft performance
D. It eliminates customer complaints
Answer: A
Rationale: Presentation contributes to professionalism while not
replacing operational competence.
11. A current Breeze flight-attendant posting requires successful
completion of:
A. A one-day online course only
B. Initial flight-attendant training
C. A pilot license
D. Aircraft maintenance school
Answer: B
