OMVIC-ONTARIO MOTOR VEHICLE INDUSTRY COUNCIL FINAL
EXAM 2026/2027 | PRACTICE Q&A 2026/2027 | COMPLETE
QUESTIONS AND ANSWERS (VERIFIED ANSWERS) | A+
GRADED | COMPREHENSIVE EXAM GUIDE 2026&2027
1. A salesperson is discussing a vehicle with a consumer who asks whether the
salesperson is registered to sell motor vehicles in Ontario. What is the most
appropriate response?
A. Registration is optional if the dealership is registered.
B. Registration is required for individuals who trade in motor vehicles on behalf of a
dealer.
C. Registration is only required for finance managers.
D. Registration is required only when selling used vehicles.
ANSWER: B
OMVIC requires motor vehicle dealers and salespersons who trade in Ontario to be registered.
The salesperson's individual registration is distinct from the dealership's registration.
2. A consumer asks why Ontario regulates motor vehicle dealers and salespersons.
Which response best reflects OMVIC's regulatory purpose?
A. To guarantee that every consumer receives the lowest possible vehicle price.
B. To eliminate competition between dealerships.
C. To protect consumers and support a fair, honest, and informed marketplace.
D. To establish the profit margin dealerships may earn.
ANSWER: C
OMVIC's mandate includes consumer protection, professionalism, and maintaining a fair,
honest, and open automotive marketplace.
3. A salesperson is asked to explain the primary legislation governing the conduct of
Ontario motor vehicle dealers and salespersons. Which legislation should be
identified first?
A. Motor Vehicle Dealers Act, 2002
B. Highway Traffic Act only
C. Employment Standards Act only
D. Income Tax Act
ANSWER: A
The Motor Vehicle Dealers Act, 2002 (MVDA), together with its regulations and related
legislation, establishes the regulatory framework for Ontario's motor vehicle industry.
, 4. A new salesperson has completed the Automotive Certification Course but has not
yet submitted an application to OMVIC. What does completion of the course mean?
A. The salesperson is automatically registered.
B. The salesperson may immediately trade independently.
C. The salesperson has received a dealer registration.
D. The salesperson has completed a required educational step but still needs to apply for
registration.
ANSWER: D
Completing the Automotive Certification Course does not itself register an individual with
OMVIC. A separate registration application is required.
5. During a sales presentation, a consumer asks whether an advertised vehicle price
includes the dealer's administration fee. The advertisement contains a vehicle price
but does not identify the administration fee separately. What is the proper
principle?
A. The fee can automatically be added at signing.
B. The fee should be included in the advertised price if the dealer intends to collect it.
C. The fee can be added if the customer finances the vehicle.
D. The fee is excluded because administration is an internal dealership expense.
ANSWER: B
Ontario's all-in pricing rules require the advertised vehicle price to include fees and charges
the dealer intends to collect, subject to permitted exceptions such as HST and licensing.
6. A dealer advertises a vehicle for $29,995 and intends to charge a mandatory $899
administration fee at signing. What is the primary compliance concern?
A. The vehicle must be advertised in Canadian dollars.
B. The administration fee is too high.
C. A mandatory dealer fee intended to be collected should generally be included in the
advertised price.
D. Administration fees are prohibited in Ontario.
ANSWER: C
All-in pricing is designed to prevent mandatory dealer charges from being added
unexpectedly after the advertised price has attracted the consumer.
7. Which two charges may generally be excluded from an advertised all-in vehicle
price when properly disclosed?
A. Administration and freight
B. HST and licensing
C. PDI and OMVIC fees
D. Documentation and nitrogen fees
,ANSWER: B
HST and licensing are the principal permitted exclusions from the advertised all-in price, and
the advertisement must clearly indicate that they are extra.
8. A salesperson sees an online advertisement from the dealership showing a base-
model price beside a photograph of a higher trim level. What should the salesperson
do?
A. Ignore it because photographs are never part of advertising.
B. Tell the customer the photograph is only decorative.
C. Request that the advertisement be reviewed because the image may mislead
consumers about the vehicle offered at the advertised price.
D. Offer the photographed vehicle at the base-model price automatically.
ANSWER: C
Advertising must not create a misleading impression about the make, model, trim, or
condition of the vehicle associated with the advertised price.
9. A consumer asks whether licensing costs are part of the advertised price. Which
ANSWER is most accurate?
A. Licensing may be excluded when the advertisement clearly states that licensing is
extra.
B. Licensing must always be included in the advertised price.
C. Licensing is prohibited from being charged separately.
D. Licensing can be replaced with an administration fee.
ANSWER: A
Licensing is one of the permitted exclusions from all-in advertised pricing, provided the
advertisement clearly and prominently indicates that it is extra.
10. A customer wants to purchase a vehicle but declines an optional extended warranty.
The salesperson says the warranty is mandatory because the dealership requires
every customer to purchase one. What issue does this raise?
A. Normal negotiation
B. Tied selling
C. Vehicle registration
D. Trade-in valuation
ANSWER: B
Requiring a consumer to purchase an additional product or service as a condition of obtaining
another product can constitute tied selling and may conflict with applicable consumer-
protection and pricing requirements.
, 11. A consumer requests the written history and condition disclosures for a used
vehicle. Why should the salesperson provide required disclosures in writing rather
than relying only on a verbal explanation?
A. Verbal disclosures are always sufficient.
B. Written disclosure creates the required documented communication and helps ensure
the consumer receives the prescribed information clearly.
C. Written disclosure is only needed for financed vehicles.
D. Written disclosure is optional when the customer has inspected the vehicle.
ANSWER: B
OMVIC guidance emphasizes that required disclosures must be made in writing and in a clear,
comprehensible, and prominent manner; verbal disclosure alone does not satisfy those
requirements.
12. A salesperson discovers that a used vehicle was previously used as a police cruiser.
The customer has not yet signed the agreement. What is the appropriate action?
A. Keep the information internal unless asked.
B. Disclose the prescribed history information in writing as required.
C. Mention it only after delivery.
D. Remove the information from the vehicle history report.
ANSWER: B
Certain prior uses and vehicle-history facts are subject to mandatory disclosure requirements.
A salesperson should ensure required information is disclosed properly rather than
withholding it from the consumer.
13. Which statement best describes the role of the OMVIC Code of Ethics?
A. It establishes standards that registered dealers and salespersons must follow.
B. It replaces the Motor Vehicle Dealers Act.
C. It applies only to vehicle manufacturers.
D. It applies only to consumers.
ANSWER: A
The Code of Ethics is established under the MVDA and applies to OMVIC registrants,
establishing professional and ethical standards for industry conduct.
14. A salesperson discovers an error in a customer's application information after
submission. What is the most appropriate professional response?
A. Ignore it unless OMVIC discovers it.
B. Correct or report the information through the appropriate process.
C. Create a second application containing different information.
D. Ask the customer to conceal the error.
EXAM 2026/2027 | PRACTICE Q&A 2026/2027 | COMPLETE
QUESTIONS AND ANSWERS (VERIFIED ANSWERS) | A+
GRADED | COMPREHENSIVE EXAM GUIDE 2026&2027
1. A salesperson is discussing a vehicle with a consumer who asks whether the
salesperson is registered to sell motor vehicles in Ontario. What is the most
appropriate response?
A. Registration is optional if the dealership is registered.
B. Registration is required for individuals who trade in motor vehicles on behalf of a
dealer.
C. Registration is only required for finance managers.
D. Registration is required only when selling used vehicles.
ANSWER: B
OMVIC requires motor vehicle dealers and salespersons who trade in Ontario to be registered.
The salesperson's individual registration is distinct from the dealership's registration.
2. A consumer asks why Ontario regulates motor vehicle dealers and salespersons.
Which response best reflects OMVIC's regulatory purpose?
A. To guarantee that every consumer receives the lowest possible vehicle price.
B. To eliminate competition between dealerships.
C. To protect consumers and support a fair, honest, and informed marketplace.
D. To establish the profit margin dealerships may earn.
ANSWER: C
OMVIC's mandate includes consumer protection, professionalism, and maintaining a fair,
honest, and open automotive marketplace.
3. A salesperson is asked to explain the primary legislation governing the conduct of
Ontario motor vehicle dealers and salespersons. Which legislation should be
identified first?
A. Motor Vehicle Dealers Act, 2002
B. Highway Traffic Act only
C. Employment Standards Act only
D. Income Tax Act
ANSWER: A
The Motor Vehicle Dealers Act, 2002 (MVDA), together with its regulations and related
legislation, establishes the regulatory framework for Ontario's motor vehicle industry.
, 4. A new salesperson has completed the Automotive Certification Course but has not
yet submitted an application to OMVIC. What does completion of the course mean?
A. The salesperson is automatically registered.
B. The salesperson may immediately trade independently.
C. The salesperson has received a dealer registration.
D. The salesperson has completed a required educational step but still needs to apply for
registration.
ANSWER: D
Completing the Automotive Certification Course does not itself register an individual with
OMVIC. A separate registration application is required.
5. During a sales presentation, a consumer asks whether an advertised vehicle price
includes the dealer's administration fee. The advertisement contains a vehicle price
but does not identify the administration fee separately. What is the proper
principle?
A. The fee can automatically be added at signing.
B. The fee should be included in the advertised price if the dealer intends to collect it.
C. The fee can be added if the customer finances the vehicle.
D. The fee is excluded because administration is an internal dealership expense.
ANSWER: B
Ontario's all-in pricing rules require the advertised vehicle price to include fees and charges
the dealer intends to collect, subject to permitted exceptions such as HST and licensing.
6. A dealer advertises a vehicle for $29,995 and intends to charge a mandatory $899
administration fee at signing. What is the primary compliance concern?
A. The vehicle must be advertised in Canadian dollars.
B. The administration fee is too high.
C. A mandatory dealer fee intended to be collected should generally be included in the
advertised price.
D. Administration fees are prohibited in Ontario.
ANSWER: C
All-in pricing is designed to prevent mandatory dealer charges from being added
unexpectedly after the advertised price has attracted the consumer.
7. Which two charges may generally be excluded from an advertised all-in vehicle
price when properly disclosed?
A. Administration and freight
B. HST and licensing
C. PDI and OMVIC fees
D. Documentation and nitrogen fees
,ANSWER: B
HST and licensing are the principal permitted exclusions from the advertised all-in price, and
the advertisement must clearly indicate that they are extra.
8. A salesperson sees an online advertisement from the dealership showing a base-
model price beside a photograph of a higher trim level. What should the salesperson
do?
A. Ignore it because photographs are never part of advertising.
B. Tell the customer the photograph is only decorative.
C. Request that the advertisement be reviewed because the image may mislead
consumers about the vehicle offered at the advertised price.
D. Offer the photographed vehicle at the base-model price automatically.
ANSWER: C
Advertising must not create a misleading impression about the make, model, trim, or
condition of the vehicle associated with the advertised price.
9. A consumer asks whether licensing costs are part of the advertised price. Which
ANSWER is most accurate?
A. Licensing may be excluded when the advertisement clearly states that licensing is
extra.
B. Licensing must always be included in the advertised price.
C. Licensing is prohibited from being charged separately.
D. Licensing can be replaced with an administration fee.
ANSWER: A
Licensing is one of the permitted exclusions from all-in advertised pricing, provided the
advertisement clearly and prominently indicates that it is extra.
10. A customer wants to purchase a vehicle but declines an optional extended warranty.
The salesperson says the warranty is mandatory because the dealership requires
every customer to purchase one. What issue does this raise?
A. Normal negotiation
B. Tied selling
C. Vehicle registration
D. Trade-in valuation
ANSWER: B
Requiring a consumer to purchase an additional product or service as a condition of obtaining
another product can constitute tied selling and may conflict with applicable consumer-
protection and pricing requirements.
, 11. A consumer requests the written history and condition disclosures for a used
vehicle. Why should the salesperson provide required disclosures in writing rather
than relying only on a verbal explanation?
A. Verbal disclosures are always sufficient.
B. Written disclosure creates the required documented communication and helps ensure
the consumer receives the prescribed information clearly.
C. Written disclosure is only needed for financed vehicles.
D. Written disclosure is optional when the customer has inspected the vehicle.
ANSWER: B
OMVIC guidance emphasizes that required disclosures must be made in writing and in a clear,
comprehensible, and prominent manner; verbal disclosure alone does not satisfy those
requirements.
12. A salesperson discovers that a used vehicle was previously used as a police cruiser.
The customer has not yet signed the agreement. What is the appropriate action?
A. Keep the information internal unless asked.
B. Disclose the prescribed history information in writing as required.
C. Mention it only after delivery.
D. Remove the information from the vehicle history report.
ANSWER: B
Certain prior uses and vehicle-history facts are subject to mandatory disclosure requirements.
A salesperson should ensure required information is disclosed properly rather than
withholding it from the consumer.
13. Which statement best describes the role of the OMVIC Code of Ethics?
A. It establishes standards that registered dealers and salespersons must follow.
B. It replaces the Motor Vehicle Dealers Act.
C. It applies only to vehicle manufacturers.
D. It applies only to consumers.
ANSWER: A
The Code of Ethics is established under the MVDA and applies to OMVIC registrants,
establishing professional and ethical standards for industry conduct.
14. A salesperson discovers an error in a customer's application information after
submission. What is the most appropriate professional response?
A. Ignore it unless OMVIC discovers it.
B. Correct or report the information through the appropriate process.
C. Create a second application containing different information.
D. Ask the customer to conceal the error.
