DEVOTED HEALTH AGENT CERTIFICATION
EXAMS COMPLETE COURSE REVIEW GUIDE
◉ 5 Core Ingredients.
Answer: 1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
◉ Our Growth.
Answer: Todd and Ed Park launched Devoted in 2017 (our first
membership came in 2019).
We are currently the fastest growing Medicare Advantage plan in the
country.Devoted has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We are
building for a rolling 20-year horizon; we are not in the business of
building and selling.
◉ Why we Start from Scratch.
Answer: Building from the ground up means that we have not
wasted time revising clunky systems or outdated tech.
, When everyone builds the company together, there is no pre-existing
corporate culture that needs to be changed.
◉ Devoted Tech Platform.
Answer: Our results: Faster claims processing - we pay specialists
within 5 business days, 90% of the time. Prior authorizations
processing within 72 hours. Credentialing process - less than 2
weeks to credential new providers. Faster commission payments.
◉ Partnerships with strong PcP's.
Answer: Partner with high-performing Pcp
◉ Devoted Health Guides.
Answer: Navigators, Problem-Solvers, Supporters
◉ We Stand By What We Say.
Answer: -When it comes to answering the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of member
issues are resolved same-day.> 90% of member issues are resolved
within 3 days.
EXAMS COMPLETE COURSE REVIEW GUIDE
◉ 5 Core Ingredients.
Answer: 1. Newer Medicare Advantage Plan
2. Devoted Tech Platform
3. Partnership with strong pcp's
4. Devoted Health Guides
5.Devoted Medical Group
◉ Our Growth.
Answer: Todd and Ed Park launched Devoted in 2017 (our first
membership came in 2019).
We are currently the fastest growing Medicare Advantage plan in the
country.Devoted has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We are
building for a rolling 20-year horizon; we are not in the business of
building and selling.
◉ Why we Start from Scratch.
Answer: Building from the ground up means that we have not
wasted time revising clunky systems or outdated tech.
, When everyone builds the company together, there is no pre-existing
corporate culture that needs to be changed.
◉ Devoted Tech Platform.
Answer: Our results: Faster claims processing - we pay specialists
within 5 business days, 90% of the time. Prior authorizations
processing within 72 hours. Credentialing process - less than 2
weeks to credential new providers. Faster commission payments.
◉ Partnerships with strong PcP's.
Answer: Partner with high-performing Pcp
◉ Devoted Health Guides.
Answer: Navigators, Problem-Solvers, Supporters
◉ We Stand By What We Say.
Answer: -When it comes to answering the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of member
issues are resolved same-day.> 90% of member issues are resolved
within 3 days.
