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Exam (elaborations)

ICC Practice Exam 2 Questions 2026/2027 | Actual Questions and Answers Latest Updated 2026/2027 (Graded A+)

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ICC Practice Exam 2 Questions 2026/2027 | Actual Questions and Answers Latest Updated 2026/2027 (Graded A+)

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ICC Practice Exam 2 Questions 2026/2027 | Actual Questions
and Answers Latest Updated 2026/2027 (Graded A+)

• Question
ICC Reality Check: Culture Shock Do-Ables

Correct Answer: I. Realize that culture shock is inevitable.
II. Maintain an ethnorelative attitude.
III. Acknowledge your roller-coaster emotions.
IV. Reach out and seek help when needed.
V. There are many caring individuals and resources out there awaiting to help you.
VI. Take care of your physical & mental health daily.
VII. Do something creative every day - write your travel blogs, express yourself in a
journal, snap fun photos.
VIII. Stay in touch with supportive others.


• Question
What is culture shock?

Correct Answer: a stressful transitional period when individuals move from a familiar
cultural environment to an unfamiliar one


• Question
What are some characteristics of culture shock?

Correct Answer: a sense of identity loss, identity strain, identity rejection, identity
confusion, identity powerlessness and others. An identity disorientation state is part of
the culture shock experience.


• Question
ABCs of Culture Shock

Correct Answer: Affectively, Behaviorally, Cognitively


• Question
Affectively

Correct Answer: sojourners often feel anxiety, bewilderment, confusion, disorientation,
and intense desire to be elsewhere.


• Question
Behaviorally

Correct Answer: they are confused as to norms and rules that guide communication
appropriateness and effectiveness.

,• Question
Cognitively

Correct Answer: they lack competence to interpret or explain "bizarre" behaviors.


• Question
identify the underlying factors that influence the culture shock experience

Correct Answer: I. Motivation
Orientation
II. Personal Expectations
III. Cultural Distance
IV. Psychological Adjustment
V. Sociocultural Adjustment
VI. Communication Competence
VII. Personality Attributes


• Question
Stages of the W-shaped adjustment model

Correct Answer: Honeymoon, hostility, humorous, in-sync, ambivalence, reentry,
resocialization


• Question
honeymoon stage of culture shock

Correct Answer: individuals are excited about their new cultural
environment
initial landing phase in which everything appears fresh and exhilarating Sojourners
perceive people and events through pleasantly tinted (or rose-colored) glasses
I. experience mild bewilderment and perplexity about the new culture; they also
experience bursts of loneliness and homesickness
II. overall, they are cognitively curious about the new culture and emotionally charged
up at meeting new people


• Question
hostility stage

Correct Answer: Sojourners experience major emotional upheavals. nothing works out
smoothly. can occur rapidly sojourners experience a major loss of self-esteem and
self-confidence. feel consciously incompetent and emotionally drained in many aspects
of their life. Many of these sojourners can either become very aggressive/hostile or
totally withdrawn

, • Question
Humorous stage

Correct Answer: sojourners learn to laugh at their cultural faux pas and start to realize
that there are pros and cons in each culture


experience a mixture of stress-adaptation-growth emotions, such as small frustrations
and small triumphs. compare both their home and their host cultures in realistic terms,
and they no longer take things as seriously as in the hostility stage. now take a step
backward and look at their own behavior and reactions objectively. are making progress
in attaining their instrumental goals (e.g., achieving their MBA degree or acquiring new
business skills) beginning to form new friendships and social networks. These sojourners
eventually arrive at the next stage.


• Question
In-sync adjustment stage

Correct Answer: sojourners feel "at home" and experience identity security and
inclusion.
I. Boundaries between outsiders and insiders become fuzzier, and sojourners experience
social acceptance and support.
II. They are now easily able to interpret "bizarre" local customs and behaviors.
III. They may be savvy enough to speak the local language with flair, even catching
some verbal jokes and puns and perhaps responding with a one-up joke.
IV. They may now even act as role models or mentors to incoming sojourners from their
home cultures.
V. sojourners develop a sense of trust and empathy and a wide spectrum of other
positive emotions. They become much more creative and adaptive in the new
environment. They are capable of making appropriate choices in connection with any
new situations that may arise, just as they arrive at a "comfort level" of their sojourn.
However, they must get ready to pack their bags and go home.


• Question
Ambivalence stage

Correct Answer: experience grief, nostalgia, and pride, with a mixed sense of relief and
sorrow that they are going home. They recall their early awkward days when they first
arrived and they count all the new friends they have made since then. They also look
forward eagerly to sharing all their intercultural stories with their family members and
old friends back home. They finally say goodbye to their newfound friends and their
temporarily adopted culture.

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