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CPCU - ETHICS 311 QUESTIONS WITH VERIFIED ANSWERS

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CPCU - ETHICS 311 QUESTIONS WITH VERIFIED ANSWERS

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CPCU - ETHICS 311 QUESTIONS WITH VERIFIED ANSWERS




Correct 62

Incorrect 00




1 of 62

Definition



Insurance professionals should seek continually to maintain and
improve their professional knowledge, skills, and competence



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insurers, policyholders, and the Continuing Professional
public Development - Canon 2




identify the ethical dilemma (checklist
Diligent Performance - Canon 4
- 1)


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2 of 62

,Term



- high ethical standards
- professional competence
- altruism
- commitment to continuing education
- participation in an association of a society
- ability to think and act independently
- recognition as a professional



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the question to ask about all Traits of Professionalism: What it
stakeholders Takes



Three steps of ethical decision
tools for ethical decision making
making


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3 of 62

Definition



different groups of stakeholders that insurance professionals have
responsibilities with



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, Continuing Professional
producers (protecting public interest)
Development - Canon 2




claims reps (protecting public insurers, policyholders, and the
interest) public


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4 of 62

Term



Commitment to Continuing Education



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- a statement of the organization's values that employees must uphold
- a description of how values correlate with the responsibilities of each employee
- confirmation that employee must follow all regulatory rules and statutes
- descriptions of conflicts employees must avoid, such as supervising immediate
family members
- a process for anonymously reporting code violations
- guidance for handling "gray areas" with examples of unethical conduct and
appropriate responses




- insurance practitioners must know how different coverages apply in particular
situations, understand the implications of risk and its effect on individuals and
society, and apply that knowledge to help customers protect themselves from risk
exposures
- aware of their abilities as well as their limitations and sometimes require us to admit
that we "don't know what we don't know" and seek help from others

, - each area of insurance demands specific, specialized knowledge that must
be built on a broad educational foundation
- insurance professionals must continually update their knowledge in response
to changes in the legal environment, new regulations, emerging loss
exposures, and new statutes
- may be required by law in some states as a prerequisite for producer
licensing and license renewals




- Insurance professionals should aspire to raise the professional and ethical
standards of the insurance and risk management profession
- minimally, requires practitioners to foster competence and ethical conduct among
themselves and others in the industry - this includes attracting capable people to
the industry and encourage their growth


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5 of 62

Term



Participation in an Association or Society



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the process of restoring an individual or organization to pre-loss financial condition
- helps maintain order in society, reducing the public's dependence on charitable
organizations

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