Midterm Exam Review & Complete
Questions with Answers
2026-2027
, Communication the process of transferring information and meaning
between senders and receivers. (The essence of communication is sharing
information, insights, and inspiration that benefits both you and the people with
whom you are communicating.)
Collaboration working together to meet complex challenges (a prime skill expected in a lot of
professions)
Last Paragraph of Understanding the Three-Step Writing As a general rule, for anything beyond short and simple messages, set aside
Process roughly 50% of your available time for planning, 25% for writing, and 25% for
completing. Using half your time for planning might seem excessive, but careful
planning can save you lots of time and trouble and produce better results.
Topic Sentence Most effective paragraphs deal with a single topic. This sentence gives readers a
summary of the general idea that will be covered in the rest of the paragraph.
4 Bullet Points for Editing for Conciseness (A) Delete unnecessary words and phrases
(B) Replace long words and phrases
(C) Eliminate redundancies
(D) Don't use "It is/There are" (We believe>It is believed)
Scope You want to cover a subject area that is broad enough to offer discussion
possibilities for months or years but narrow enough to have an identifiable focus.
Completing Instant Messages Bullet Point One of the biggest attractions of messaging is that the completing step is so easy.
However, don't skip over the revising and proofreading tasks. Quickly scan each
message before you send it, to make sure you don't have any missing or misspelled
words and that your message is clear and complete. Keep in mind that many
corporate messaging systems store every message and can make them easily
searchable, too, so even brief messages that you send in a hurry become part of a
permanent record.
Planning Email Messages Even with fairly short messages, spend a moment or two on the message-planning
tasks: analyzing the situation, gathering necessary information for your readers, and
organizing your message. You'll save time in the long run because you will craft a
more effective message on the first attempt. Your readers will get the information
they need and won't have to generate follow-up messages asking for clarification or
additional information.
Email Signature a small file that automatically includes such items as your full name, title, company,
and contact information at the end of your messages.
Podcasting thought of as the audio equivalent of blogging. Rather than writing a continuing
series of blog posts on a particular topic, podcasters produce audio recordings that
listeners can stream online or download to portable devices. For podcast producers,
the opportunity to capture listeners' attention for an extended period of time is one
of the biggest advantages of the format. Conversations with interesting guests and
storytelling are popular podcasting strategies.
Mobile Blogging Smartphones and tablets are ideal for mobile blogs, sometimes referred to
as moblogs. The mobile capability is great for workers whose jobs keep them on
the move and for special event coverage such as live blogging at trade shows and
industry conventions.
Format Simply Avoid anything that is likely to get in the way of fast, easy reading, including busy
typefaces, complex graphics, and complicated layouts.