SCM 300 EXAM Guide 3 ASU Questions with Correct Answers
(Grade A+)
Question 1: The 3 Parts of Corporate Social Responsibility (CSR)
Answer: - legal and ethical, serves and community/society, environmental sustainability.
Question 2: Reasons to be Socially Responsible:
Answer: - Avoid legal issues, government regulation, and fines, - Responsibility as a global/local citizen, -
Business risks - political, resource shortage, population growth, climate change - Business opportunities -
increased profits, lower costs? Maintain business operations? Develop socially responsible competitive
weapons
Question 3: Links between SCM and SR
Answer: - How SCM can help companies become more socially responsible o Eliminate waste o Legal and
Ethical Business practices o Improve quality of life
Question 4: Challenges of being SR
Answer: - What's the right thing to do? - Monitoring supply chain partners (and yourself) - Tracking
outcomes across the SC - How supply chains can be socially irresponsible o Customer related issues o
Business partner related issues - Buyers and Suppliers o Labor related issues o Culture related issues o
Country and community related issues o Environment related issues
Question 5: Ethical Issues in SCM
Answer: - Obey laws - Choosing ethical business partners - Do not bully SC partners or employees -
Conflicts of interest - Protect the environment, workers, and consumers - Breaches in intellectual property,
consumer, and employee - Personal data, and confidential business information
Question 6: Legal and Ethical Supply Chains - Issues and examples
Answer: - Employee abuse - if your suppliers' employees are being abused, what should your company do?
(EX. Nike and Apple) - Promoting sustainability - how hard can you push your supplier to adopt sustainable
business practices? - Humanitarian programs - is it ever acceptable to utilize the black market or a corrupt
government as a business partner in the distribution of humanitarian aid?
Page 1
, Question 7: Humanitarian and Global Health Supply Chains - Issues and examples
Answer: - Logistic Challenges - poor slash devastated infrastructure, storage, demand forecasting -
Procurement Challenges- low cost, financing, negotiations - Process Or Operations Challenges - Culture,
technology, process implementation - SCM Talent Pool - who is working in these organizations? - No
Single SCM Solution- every location possesses new challenges (law, politics, military, geographic, climate,
infrastructure) - Not Just One Problem, Multiple Problems - Broken Communication, Lack Of Coordination
- humanitarian organizations may not work together, inability to communicate with those in need. - Media
And Social Media Coverage - bad messages come at impact on donations
Question 8: Social Responsibility Basics
Answer: - Legal and Ethical - Good practices and attitude towards customers and associates - Serves the
Community/Society- Committed to programs and practices that benefit society - Environmental
sustainability - Earth-friendly business practices
Question 9: 4 Tools for managing ethical SC
Answer: - Continuous education and awareness programs - Security across the SC - Establish a
whistleblower program - Monitoring and auditing programs
Question 10: SA8000
Answer: - Developed by a social accountability international, SA8000 is a certification that focuses on
social responsibility in the workplace that may be of value to companies present and prospective SC
partners
Question 11: SA8000 examples
Answer: - Examples Include: Child labor, health and safety, discrimination of any type,
payment/compensation, unionization rights, forced labor, disciplinary practices, working hours, ethical
management systems
Question 12: Sustainability
Answer: - Bruntland Commission in 1987: sustainable development is development that meets the needs of
the present without compromising the ability of future generations to meet their needs" - Its not easy being
green!
Question 13: Sustainability framework (terms/concepts)
Answer: - Triple Bottom Line - Reduce, Reuse, Recycle - Cradle To Grave Design - Cradle To Cradle
Design - Closed Loop SC
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(Grade A+)
Question 1: The 3 Parts of Corporate Social Responsibility (CSR)
Answer: - legal and ethical, serves and community/society, environmental sustainability.
Question 2: Reasons to be Socially Responsible:
Answer: - Avoid legal issues, government regulation, and fines, - Responsibility as a global/local citizen, -
Business risks - political, resource shortage, population growth, climate change - Business opportunities -
increased profits, lower costs? Maintain business operations? Develop socially responsible competitive
weapons
Question 3: Links between SCM and SR
Answer: - How SCM can help companies become more socially responsible o Eliminate waste o Legal and
Ethical Business practices o Improve quality of life
Question 4: Challenges of being SR
Answer: - What's the right thing to do? - Monitoring supply chain partners (and yourself) - Tracking
outcomes across the SC - How supply chains can be socially irresponsible o Customer related issues o
Business partner related issues - Buyers and Suppliers o Labor related issues o Culture related issues o
Country and community related issues o Environment related issues
Question 5: Ethical Issues in SCM
Answer: - Obey laws - Choosing ethical business partners - Do not bully SC partners or employees -
Conflicts of interest - Protect the environment, workers, and consumers - Breaches in intellectual property,
consumer, and employee - Personal data, and confidential business information
Question 6: Legal and Ethical Supply Chains - Issues and examples
Answer: - Employee abuse - if your suppliers' employees are being abused, what should your company do?
(EX. Nike and Apple) - Promoting sustainability - how hard can you push your supplier to adopt sustainable
business practices? - Humanitarian programs - is it ever acceptable to utilize the black market or a corrupt
government as a business partner in the distribution of humanitarian aid?
Page 1
, Question 7: Humanitarian and Global Health Supply Chains - Issues and examples
Answer: - Logistic Challenges - poor slash devastated infrastructure, storage, demand forecasting -
Procurement Challenges- low cost, financing, negotiations - Process Or Operations Challenges - Culture,
technology, process implementation - SCM Talent Pool - who is working in these organizations? - No
Single SCM Solution- every location possesses new challenges (law, politics, military, geographic, climate,
infrastructure) - Not Just One Problem, Multiple Problems - Broken Communication, Lack Of Coordination
- humanitarian organizations may not work together, inability to communicate with those in need. - Media
And Social Media Coverage - bad messages come at impact on donations
Question 8: Social Responsibility Basics
Answer: - Legal and Ethical - Good practices and attitude towards customers and associates - Serves the
Community/Society- Committed to programs and practices that benefit society - Environmental
sustainability - Earth-friendly business practices
Question 9: 4 Tools for managing ethical SC
Answer: - Continuous education and awareness programs - Security across the SC - Establish a
whistleblower program - Monitoring and auditing programs
Question 10: SA8000
Answer: - Developed by a social accountability international, SA8000 is a certification that focuses on
social responsibility in the workplace that may be of value to companies present and prospective SC
partners
Question 11: SA8000 examples
Answer: - Examples Include: Child labor, health and safety, discrimination of any type,
payment/compensation, unionization rights, forced labor, disciplinary practices, working hours, ethical
management systems
Question 12: Sustainability
Answer: - Bruntland Commission in 1987: sustainable development is development that meets the needs of
the present without compromising the ability of future generations to meet their needs" - Its not easy being
green!
Question 13: Sustainability framework (terms/concepts)
Answer: - Triple Bottom Line - Reduce, Reuse, Recycle - Cradle To Grave Design - Cradle To Cradle
Design - Closed Loop SC
Page 2
